Organization theory and design

Cover
About the Author
Brief Contents
Contents
Preface
Part 1: Introduction to Organizations
	Chapter 1: Organizations and Organization Design
		1.1 A Look Inside General Electric
		1.2 Organization Design in Action
		1.3 What Is an Organization?
		1.4 Dimensions of Organization Design
		1.5 The Evolution of Organization Design
		1.6 The Contrast of Organic and Mechanistic Designs
		1.7 The Emerging Bossless Design Trend
		1.8 Framework for the Book
		Chapter 1 Workshop: Measuring Dimensions of Organizations
		Case for Analysis: Craft Originalities, Inc.
Part 2: Organization Purpose and Structural Design
	Chapter 2: Strategy, Organization Design, and Effectiveness
		2.1 The Role of Strategic Direction in Organization Design
		2.2 Organizational Purpose
		2.3 Two Frameworks for Selecting Strategy and Design
		2.4 Assessing Organizational Effectiveness
		2.5 An Integrated Effectiveness Model
		Chapter 2 Workshop: Identify Your Goal Preferences
		Case for Analysis: The Addlington Gallery of Art
		Case for Analysis: Millier Machine Parts & Services
	Chapter 3: Fundamentals of Organization Structure
		3.1 Organization Structure
		3.2 Information-Sharing Perspective on Structure
		3.3 Organization Design Alternatives
		3.4 Functional, Divisional, and Geographic Designs
		3.5 Matrix Structure
		3.6 Virtual Network Structure and Outsourcing
		3.7 Holacracy Team Structure
		3.8 Applications of Structural Design
		Chapter 3 Workbook: You and Organization Structure
		Case for Analysis: Holtzclaw Supermarkets, Inc.
		Case for Analysis: Aquarius Advertising Agency
Part 3: Open System Design Elements
	Chapter 4: The External Environment
		4.1 The Organization's Environment
		4.2 The Changing Environment
		4.3 Adapting to Complexity and Dynamism
		4.4 Framework for Adapting to Complexity and Dynamism
		4.5 Dependence on Financial Resources
		4.6 Influencing Financial Resources
		4.7 Organization-Environment Integrative Framework
		Chapter 4 Workshop: Organizations You Rely On
		Case for Analysis: CPI Corporation
		Case for Analysis: Farrington Medical Devices
	Chapter 5: Interorganizational Relationships
		5.1 Organizational Ecosystems
		5.2 Resource Dependence
		5.3 Collaborative Networks
		5.4 Population Ecology
		5.5 Institutionalism
		Chapter 5 Workshop: The Shamatosi
		Case for Analysis: Technomagia and AUD
		Case for Analysis: Bradford Chemicals Company
	Chapter 6: Designing Organizations for the International Environment
		6.1 Entering the Global Arena
		6.2 The Challenges of Global Design
		6.3 Designing Structure to Fit Global Strategy
		6.4 Additional Global Coordination Mechanisms
		6.5 The Transnational Model of Organization
		Chapter 6 Workshop: Made in the U.S.A.?
		Case for Analysis: Halogen Analytics
		Case for Analysis: Rhinebeck Industrial
	Chapter 7: Designs for Societal Impact: Dual-Purpose Organizations, Corporate Sustainability, and Ethics
		7.1 Designing the Dual-Purpose Organization
		7.2 Corporate Social Responsibility
		7.3 The Consequences for Doing Good
		7.4 Designing a Structure for Executing a Sustainability Program
		7.5 Designs to Uphold Ethical Values
		7.6 Corporate Ethics in a Global Environment
		Chapter 7 Workshop: What Is Your Level of Ethical Maturity?
		Case for Analysis: Solo: Helping a Million People See Again
		Case for Analysis: Fiedler, Philips & Wilson Design
Part 4: Internal Design Elements
	Chapter 8: Designs for Manufacturing and Service Technologies
		8.1 Core Manufacturing Technology
		8.2 Surviving Extremely Complex Technologies
		8.3 Core Service Technology
		8.4 Noncore Departmental Technology
		8.5 Workflow Interdependence among Departments
		Chapter 8 Workshop: Small Business Workflow Technology
		Case for Analysis: Acetate Department
		Case for Analysis: Digitalization in the Manufacturing Sector: Skills in Transition
	Chapter 9: Designs for Digital Organizations and Big Data Analytics
		9.1 The Digital Information Explosion
		9.2 Pipes versus Platforms: A New Organization Form
		9.3 Big Data Analytics
		9.4 Artificial Intelligence
		9.5 Other Digital Applications in Organizations
		9.6 Digital Impact on Organization Design
		Chapter 9 Workshop: Manufacturing and Big Data: Organize the Project
		Case for Analysis: Hermitage Escalator Company
	Chapter 10: Organization Size, Life Cycle, and Decline
		10.1 Organization Size: Is Bigger Better?
		10.2 Organizational Life Cycle
		10.3 Organizational Size, Bureaucracy, and Control
		10.4 Bureaucracy in a Changing World
		10.5 Bureaucracy and Other Forms of Control
		10.6 Organizational Decline
		Chapter 10 Workshop: Classroom Control
		Case for Analysis: Yahoo!: "Get to Work!"
		Case for Analysis: Bachmeyer Foods, Inc.
Part 5: Managing Dynamic Processes
	Chapter 11: Organizational Culture and Control
		11.1 Organizational Culture
		11.2 Culture and Organization Design
		11.3 Culture Strength and Organizational Subcultures
		11.4 Culture and Performance
		11.5 The Cultural Focus of Control Systems
		Chapter 11 Workshop: Balanced Scorecard Exercise
		Case for Analysis: Midwest Controls, Inc.
		Case for Analysis: NASCAR
	Chapter 12: Innovation and Change
		12.1 The Strategic Role of Innovation
		12.2 Elements for Successful Change
		12.3 Technology Innovation
		12.4 New Products and Services
		12.5 Strategy and Structure Change
		12.6 Culture Change
		12.7 Tactics for Implementing Change
		Chapter 12 Workshop: Innovation Climate
		Case for Analysis: Fabulous Footwear
		Case for Analysis: Lamprey, Inc.
	Chapter 13: Decision-Making Processes
		13.1 Types of Decisions
		13.2 Individual Decision Making
		13.3 Cognitive Biases
		13.4 Organizational Decision Making
		13.5 Organizational Decisions and Change
		13.6 Contingency Decision-Making Framework
		13.7 Special Decision Circumstances
		Chapter 13 Workshop: Style of Decision Making
		Case for Analysis: Government DTS
		Case for Analysis: Dubois French Eatery
	Chapter 14: Conflict, Power, and Politics
		14.1 Interdepartmental Conflict in Organizations
		14.2 Power and Organizations
		14.3 Political Processes in Organizations
		14.4 Using Soft Power and Politics
		Chapter 14 Workshop: How Do You Handle Conflict?
		Case for Analysis: East Tennessee News
		Case for Analysis: The Burlington Plant
Integrative Cases
	Integrative Case 1.0: Disorganization at Semco: Human Resource Practices as a Strategic Advantage
	Integrative Case 2.0: Walmart's Failures in Entering Three Developed Markets
	Integrative Case 3.0: IKEA: Scandinavian Style
	Integrative Case 4.0: Engro Chemical Pakistan Limited-Restructuring the Marketing Division
	Integrative Case 5.0: The New York Times versus Amazon
	Integrative Case 6.0: Lean Initiatives and Growth at Orlando Metering Company
	Integrative Case 7.0: SCG Lampang: Overcoming Community Resistance to a Sustainability Project (A)
	Integrative Case 8.0: Costco: Join the Club
	Integrative Case 9.0: The Donor Services Department
	Integrative Case 10.0: Cisco Systems: Evolution of Structure
	Integrative Case 11.0: ToolTopia.com
	Integrative Case 12.0: Sometimes a Simple Change Isn't So Simple
Glossary
Name Index
Corporate Name Index
Subject Index