Oracle CRM On Demand Administration Essentials

Contents......Page 3
Preface......Page 7
How To Use This Guide......Page 8
Other Information Sources......Page 9
Do Not Use Database Tools to Modify Oracle Applications Data......Page 16
Your Feedback......Page 17
1 Overview of Oracle Workflow......Page 19
Overview of Oracle Workflow for Administrators......Page 20
Major Features and Definitions......Page 21
Workflow Processes......Page 24
2 Setting Up Oracle Workflow......Page 27
Oracle Workflow Hardware and Software Requirements......Page 28
Overview of Required Setup Steps for the Version of Oracle Workflow Embedded in Oracle Applications......Page 32
Optional Setup Steps......Page 33
Identifying the Version of Your Oracle Workflow Server......Page 35
Setup Flowchart......Page 36
Setup Checklist......Page 37
Setup Steps......Page 38
Overview of Oracle Workflow Access Protection......Page 195
Setting Up a Default Access Level......Page 200
Access Protection for Business Event System Data......Page 201
Using the Workflow Definitions Loader......Page 203
Using the Workflow XML Loader......Page 208
3 Oracle Workflow Security......Page 217
About Oracle Workflow Security......Page 218
Configuring Oracle Application Server Security Framework for Oracle Workflow......Page 222
Configuring Oracle Workflow Security......Page 223
4 Oracle Workflow Home Page......Page 227
Accessing the Oracle Workflow Home Page......Page 228
Accessing the Oracle Workflow Administrator Home Page......Page 233
5 Monitoring Workflow Processes......Page 237
Workflow Monitor......Page 238
Workflow Monitor Access......Page 243
Viewing Workflows in the Status Monitor......Page 253
Viewing Child Workflows......Page 257
Viewing Activity History......Page 259
Viewing a Status Diagram......Page 263
Viewing Participant Responses......Page 267
Viewing Workflow Details......Page 269
Viewing Error Information for a Workflow......Page 272
6 Workflow Administration Scripts......Page 275
Miscellaneous SQL Scripts......Page 276
WFNLADD.sql......Page 278
Wfbkg.sql......Page 279
Wfchact.sql......Page 280
Wfchitt.sql......Page 281
Wfchmsg.sql......Page 282
Wfdirchk.sql......Page 283
Wfevtenq.sql......Page 284
Wfntfsh.sql......Page 285
Wfrefchk.sql......Page 286
Wfrmita.sql......Page 287
Wfrmtype.sql......Page 288
Wfstdchk.sql......Page 289
Wfverupd.sql......Page 290
A Oracle Workflow Administrator Navigation Paths......Page 291
Oracle Workflow Administrator Navigation Paths......Page 292
B Oracle Workflow Performance Concepts......Page 293
Designing Workflow Processes for Performance......Page 294
Managing Runtime Data for Performance......Page 300
Glossary......Page 303
Index......Page 307