New Perspectives in Operations Research and Management Science: Essays in Honor of Fusun Ulengin

Preface
Contents
Fair Assignment of Debt Cases to Legal Debt Collection Centers
	1 Introduction
	2 Literature Review
		2.1 Literature Review of Assignment Problems
		2.2 Literature Review of Legal Debt Collection Agencies
	3 Problem Definition
	4 A Case Study
		4.1 The Case Data
		4.2 Data Processing for the Case Study
		4.3 Results of the Case Study
	5 Conclusions
	References
On the Principle of Lagrange in Optimization Theory and Its Application in Transportation and Location Problems
	1 Introduction
	2 On the Principle of Lagrange
		2.1 K-Convex Minimization Problems and Strong Duality
		2.2 On Integer Linear Programming and Lagrangian and LP Relaxations
		2.3 On Subgradient Optimization and the Dual Problem
	3 Application of the Principle of Lagrange to Problems in Transportation and Location Theory
		3.1 The Set Covering Problem
		3.2 Fixed Charged Location Models on Discrete Spaces
	4 Conclusion
	References
Measuring Foreign Trade-Logistics Efficiency: A DEA Approach and the Malmquist Index
	1 Introduction
	2 Literature Review
	3 Methodology
		3.1 The CCR-DEA Model
		3.2 Malmquist Index
	4 The Analysis of the Model
		4.1 Construction of DEA Model
		4.2 DEA Results for OECD
	5 Discussion
	6 Policy Implications for Turkey
	7 Conclusion
	References
		Further Reading
Partially Non-discretionary Measures for Green Transportation Corridors Performance Index: A DEA Approach
	1 Introduction
	2 Literature Review
	3 Methods
		3.1 DMUs Definition and Data Collection
		3.2 Variable Classification and Analysis
		3.3 Slack-Based Measure Model with Partially Non-discretionary Measures (pND–SMB)
		3.4 Tiebreaking Method: Double-Frontier Logistic Composite Index (LCI)
	4 Findings
	5 Discussion
	6 Conclusions
	Appendix
	References
Competitiveness of Nations and Inequality-Adjusted Human Development: Evaluating the Efficiency of Nations Using DEA and Random Forest Classification
	1 Introduction
	2 Literature Review
	3 Methods
		3.1 Selection of Countries
		3.2 Stage 1: Data Envelopment Analysis
		3.3 Stage 2: Random Forest Classification
	4 Findings
		4.1 Stage 1: Data Envelopment Analysis
		4.2 Correlation Analysis of Country Ranks
		4.3 Analysing Group Performance
		4.4 Stage 2: Random Forest Classification
	5 Discussion
		5.1 Implications for Policy and Business
		5.2 Stratified world system
		5.3 Limitations
	6 Conclusions
	References
Communicating Value in Healthcare Marketing from a Social Media Perspective
	1 Introduction
	2 Literature Review
		2.1 Social Media Marketing in the Healthcare Sector
		2.2 Consumer Engagement with Social Media in Health Services
		2.3 The Healthcare Sector in Turkey
	3 Methodology
		3.1 Data Collection and Formation of the Dataset
		3.2 Topic Detection
		3.3 Prediction Analysis
		3.4 Variables
	4 Findings
		4.1 LDA Topic Detection
		4.2 Prediction Analysis
	5 Discussion
	6 Conclusion
	References
Exploring the Third Wave of Feminism Through Hierarchical Clustering and Sentiment Analysis
	1 Introduction
	2 Literature Review
		2.1 History of the Feminism
			2.1.1 The First Wave (1800s to Early 1960s)
			2.1.2 The Second Wave (Late 1960s to 1980s)
			2.1.3 The Third Wave (1990s to Today)
		2.2 Methodologies Applied in the Literature
			2.2.1 Corpus
			2.2.2 N-Gram Tokenization
			2.2.3 Word Association
			2.2.4 Hierarchical Cluster Analysis (HCA)
			2.2.5 Ward's Clustering Method
			2.2.6 Canberra Distance
			2.2.7 Sentiment Analysis and Plutchik's Wheel of Emotions
	3 Processes Applied in the Research
		3.1 Data Preparation
		3.2 Data Preparation
		3.3 Bag of Words Analysis
		3.4 Cluster Dendrogram
		3.5 Sentiment Analysis
	4 Findings
		4.1 First Wave of Feminism
		4.2 Second Wave of Feminism
		4.3 Emotional Framework of the First Two Waves
		4.4 Third Wave of Feminism
			4.4.1 Association Plots for the Third Wave
			4.4.2 Clustering and the Sentiment Analysis
	5 Discussion
	6 Conclusions
	References
A Comparative Analysis of Forecasting Models on COVID-19
	1 Introduction
	2 COVID-19 Forecasting Literature Review
	3 Methodology and Application
		3.1 Data Characteristics
		3.2 Error Metrics
		3.3 Holt-Winters Model
		3.4 ARIMA
		3.5 ARIMAX
	4 Conclusion
	Appendix
	References
An Exploration of the Influence of Innovations on Organizational Performance: A Dynamic Capabilities Perspective
	1 Introduction
	2 Theoretical Framework
		2.1 Innovation as a Capability
		2.2 Network-Oriented Innovation
		2.3 Customer-Oriented Innovation
		2.4 Offering-Oriented Innovation
		2.5 Operations-Oriented Innovation
		2.6 Profitability, Overall Performance, and Growth
	3 Research Model and Hypotheses
		3.1 Network-Oriented Innovation and Operations-Oriented Innovation
		3.2 Network-Oriented Innovation and Offering-Oriented Innovation
		3.3 Customer-Oriented Innovation and Operations-Oriented Innovation
		3.4 Customer-Oriented Innovation and Offering-Oriented Innovation
		3.5 Operations-Oriented Innovation, Profitability, Growth, and Overall Performance
		3.6 Offering-Oriented Innovation, Profitability, Growth, and Overall Performance
	4 Research Methodology
		4.1 Data Collection
		4.2 Higher-Order Partial Least Squares Models
	5 Results
		5.1 The Measurement Model
		5.2 The Structural Model
	6 Discussion
	7 Conclusion
		7.1 Theoretical Contribution
		7.2 Managerial Implications
		7.3 Limitations
	Appendix A Data Collection Tool and Indicator Loadings
	References
From E-Satisfaction to E-Repurchase Intention: How Is E-Repurchase Intention Mediated by E-Satisfaction and Moderated by Traditional Shopping Attitudes?
	1 Introduction
	2 Conceptual Framework
		2.1 E-Service Quality
		2.2 E-Satisfaction, E-Repurchase Intention, and E-Service Recovery
		2.3 Information Quality
		2.4 Shopper Types
	3 Research Method
		3.1 Data Collection Method and Sampling
		3.2 Measures
		3.3 Demographic and Shopping-Related Characteristics of the Sample
	4 Findings
		4.1 Exploratory Factor Analysis (Independent Variables and Moderating Variables)
		4.2 Exploratory Factor Analysis (E-Satisfaction and E-Repurchase Intention)
		4.3 Test of the Research Model
		4.4 The Moderating Effects of Shopping Attitudes on E-Satisfaction and E-Repurchase Intention
	5 Discussion
	6 Conclusion
	References
The European Survey on OR/MS Education: Statistical Analysis Addressing the Lecturing Modules
	1 Introduction
	2 Literature Review
	3 Methods
	4 Findings and Discussion
		4.1 Enrolment of Students
			4.1.1 General Enrolment Measures
			4.1.2 General Activity with Pre-university Institutions
			4.1.3 OR/MS Scope Activity with Pre-university Institutions
		4.2 Retention of First Year Students
			4.2.1 General Promotion of Continuity and Reduce Failure Measures
			4.2.2 Activities Under the Scope of OR/MS
		4.3 OR/MS Restructuring of Courses and Programs
		4.4 OR/MS Teaching Practices
		4.5 Transition and Retention of Graduates onto Labour Market
			4.5.1 General Measures
			4.5.2 OR/MS Scope Measures
	5 Conclusions
	References
The Skill Wage Premium in the Turkish Labor Market from The Race Between Technology and Education Perspective
	1 Introduction
	2 Literature Review
	3 Data and Methodology
		3.1 Summary Statistics and Sample Selection
		3.2 Composition-Adjusted Wage and Relative Supply of Skilled/Unskilled Labor Equivalents Series
	4 Conceptual Framework: The Race Between Education and Technology
	5 Estimation and Findings
	6 Discussion and Conclusions
	References
The Status Granted to Organizational Identity Characteristics: An Application of the Best-Worst Method and Regression Analysis
	1 Introduction
	2 Literature Review
	3 Empirical Setting
		3.1 Organizational Identity Characteristics with a Historical Legacy
		3.2 Organizational Identity Characteristics That Have Received an Endorsement
		3.3 Organizational Identity Characteristics That Have Become Prominent in the Field
	4 Methods
		4.1 Determining the Characteristics That the Stakeholders Apply to Evaluate Universities
		4.2 Documenting Stakeholders' Prioritization of University Characteristics in Terms of Status Value (Best-Worst Method)
		4.3 Estimating the Effects of University Characteristics on University Selectivity (Regression Analysis)
	5 Findings
	6 Discussion
	7 Conclusions
	Appendix
	References
A Multi-Criteria Decision-Making Approach for HazmatTransportation
	1 Introduction
	2 Literature Review
	3 Methods
	4 Case Study Findings
	5 Discussion
	6 Conclusions
	References
Strategic Multi-criteria Decision-Making Against Pandemics Using Picture and Spherical Fuzzy AHP and TOPSIS
	1 Introduction
	2 Preliminaries on Picture Fuzzy Sets and Spherical Fuzzy Sets
		2.1 Picture Fuzzy Sets
		2.2 Spherical Fuzzy Sets
	3 Scenario-Based Hybrid MCDM Methodology
		3.1 Determination of the Criteria and Scenarios
		3.2 Picture Fuzzy Extensions of AHP and TOPSIS
			3.2.1 Picture Fuzzy AHP
			3.2.2 Picture Fuzzy TOPSIS
		3.3 Interval-Valued Spherical Fuzzy Extensions of AHP and TOPSIS
			3.3.1 Interval-Valued Spherical AHP
			3.3.2 Interval-Valued Spherical: TOPSIS
	4 Application
	5 Conclusion
	References
A Multi-Attribute Decision-Making Model for Hospital Location Selection
	1 Introduction
	2 Literature Review
	3 Methods
		3.1 Analytic Network Process
		3.2 PROMETHEE
	4 Application of the Proposed Approach
		4.1 Structuring the Problem
		4.2 Constructing the Decision Model
			4.2.1 Determination of the Relations among Attributes
			4.2.2 Assessing the Importance of the Attributes
			4.2.3 Decision Matrix
		4.3 Analyzing the Problem
		4.4 Sensitivity Analysis Findings
	5 Conclusions and Further Suggestions
	Appendix: The List of Attributes Used in Previous Studies
	References
Determining the Priority of University Technology Transfer Office Activities for Each Group of the Stakeholder Using SWARA Method
	1 Introduction
	2 University Technology Transfer Offices
	3 The Proposed Methodology
	4 Findings
	5 Discussion
	6 Conclusions
	References
Picture Fuzzy Extension of DEMATEL and its Usage in Educational Quality Evaluation
	1 Introduction
	2 Literature Review on 3D Extensions of DEMATEL
	3 Preliminaries: Picture Fuzzy Sets
	4 Proposed PF-DEMATEL
	5 Application: Evaluation of Educational Quality
		5.1 Comparison
		5.2 Discussion
	6 Conclusions
	Appendix
	References
A Contingency Approach to Multi-Criteria Decision-Making: A Search for Validity Through Rigor and Relevance
	1 Introduction
	2 Literature Review/Theoretical Framework
	3 Research Design
	4 Findings
	5 Discussion
	6 Conclusions
	References
Analyzing the Interaction of Renewable Energy Penetration with the Wealth of Nations Using Bayesian Nets
	1 Introduction
	2 Renewable Energy and Wealth of Nations
	3 The Methodology
		3.1 Determination of the Variables
		3.2 The Bayesian Net
		3.3 Analyzing the System with Bayesian Net
	4 Discussion
	5 Conclusion and Further Suggestions
	References
The Role of Logistics Management in Food Supply Chains
	1 Introduction
	2 Literature Review
		2.1 Food Supply Chains
		2.2 Logistics Management
		2.3 Local or Global Food Sourcing (Smallholders or Large-Scale farm producers)
	3 Methods
		3.1 Data Collection
		3.2 Data Analysis
		3.3 Computational Procedures
	4 Findings
		4.1 Soybean Supply Chain
	5 Discussion
		5.1 Marketing and Trade
		5.2 Logistics Management Impact
		5.3 Pandemic and New Ruptures in FSCs
	6 Conclusions
	References
A New Paradigm of Transport in the Wake of a New Age?
	Abbreviations
	1 Introduction
	2 World Economy in Transition
	3 Emerging Sectors or Emerging New Paradigms
		3.1 Connectivity
		3.2 Disruption
		3.3 Physical Versus Digital: To What Extent and How
		3.4 Transport and Logistics Sectors in Process
	4 Global Supply Chains and Global Value Chains
	5 Time to Change for the Old Paradigm: Competition Versus What?
		5.1 The Big Issue: Environment and Greening—or “Jacta Alea Est”
		5.2 COVID-19 and the Aftermath
	6 Resetting?
	References