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Modern Dental Assisting

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Modern Dental Assisting

ویرایش: [13 ed.] 
نویسندگان: ,   
سری:  
ISBN (شابک) : 0323624855, 9780323624855 
ناشر: Saunders 
سال نشر: 2020 
تعداد صفحات: 1104
[1109] 
زبان: English 
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود) 
حجم فایل: 96 Mb 

قیمت کتاب (تومان) : 44,000



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توضیحاتی در مورد کتاب کمک دندانپزشکی مدرن



با به‌روزترین و قابل اعتمادترین متن موجود، به راحتی بر تمام جنبه‌های کمک دندانپزشکی مسلط شوید. برای بیش از 40 سال، دانشجویان و پزشکان به طور یکسان به کمک دندان مدرن برای محتوای پیشرفته، سبک نوشتاری آسان و گام به گام آن تکیه کرده اند. رویه ها و تصاویری درجه یک. و نسخه سیزدهم جدید نیز از این قاعده مستثنی نیست. با محتوای به روز - از جمله آخرین پیشرفت های تکنولوژیکی، عکس های بالینی، و پوشش های جدید در مورد تنوع فرهنگی و نحوه ارتباط آن با مراقبت از بیمار - این نسخه جدید شما را از اولین روز کلاس تا اولین شغل خود در کمک دندانپزشکی راهنمایی می کند.

  • بی نظیر! نویسندگان متخصص معتمد دونی برد و دبی رابینسون اطلاعات و رویه‌ها را به گونه‌ای ارائه می‌کنند که درک و کاربرد مطالب را برای دانش‌آموزان آسان می‌کند.
  • محتوای جامع و پیشرفته به سبک نوشتاری قابل دسترس ارائه شده است.
  • گام به گام. -روش‌های مرحله‌ای برای عملکردهای عمومی و گسترده از کدگذاری رنگی و عکس‌های بالینی برای نشان دادن شایستگی‌های کلیدی کمک دندانپزشکی استفاده می‌کنند.
  • 70 ویدیوهای رویه‌ای شامل پرسش‌ها و پاسخ‌های مرتبط با رویه‌های فصل با شرح بسته به انگلیسی و اسپانیایی و روایت صوتی به انگلیسی است.
  • بی نظیر! برنامه مطب دندانپزشکی تعاملی مطالعات موردی عمیق را با نمودارهای پریودنتال، نصب رادیوگرافی و موارد دیگر ارائه می دهد.
  • نرم افزار مدیریت تمرین Dentrix در Evolveدانش آموزان را قادر می سازد تا با داده های بیمار مانند محیط اداری کار کنند.< /span>
  • یادآوری و تفکر انتقادی سوالات در هر فصل فرصت هایی برای تمرین و کاربرد فراهم می کند.
  • جعبه های ویژگی در مورد کنترل عفونت و عملکرد CDC، آموزش بیمار، و قانون و اخلاق توصیه ها و کاربردهای کلیدی را در عمل خلاصه می کند.
  • فهرست اصطلاحات کلیدی به دانش‌آموزان کمک می‌کند تا فصل و نحوه کاربرد اطلاعات در دندانپزشکی را بهتر درک کنند.
  • نتایج یادگیری و عملکرد. اهدافی را برای آنچه دانش آموزان انجام خواهند داد تعیین کنید و به عنوان نقطه بازرسی برای درک و تسلط بر مهارت ها عمل کنید.
  • جدید! اطلاعات مربوط به تنوع فرهنگی دانش آموزان را در این موضوع مهم و نحوه ارتباط آن با مراقبت از بیمار و ارتباطات بیمار قرار می دهد.
  • به روز شد. ! برنامه هنری نقشه‌های اصلی واضح از مورفولوژی آناتومی دندان و تصویربرداری دندان، همراه با عکس‌های بهبود یافته از جدیدترین محصولات، تجهیزات و ابزار ارائه می‌دهد.
  • جدید! پوشش آخرین پیشرفت‌ها در مراقبت‌های عمومی و تخصصی دندانپزشکی پیشرفت‌های تکنولوژیکی، سلامت عمومی و دسترسی به مراقبت، دندان‌پزشکی از راه دور، دستورالعمل‌های کنترل عفونت، ویروس زیکا، ابولا، ارتباط سلامت دهان و سیستم و غیره را پوشش می‌دهد. .
  • جدید! سوالات به روز شده تفکر انتقادی و یادآوری دانش آموزان را به چالش می کشد و مهارت های یادآوری را ارائه می دهد.

توضیحاتی درمورد کتاب به خارجی

Easily master all aspects of dental assisting with the most up-to-date and most trusted text available. For more than 40 years, students and practitioners alike have relied on Modern Dental Assisting for its cutting-edge content, easy-to-grasp writing style, step-by-step procedures, and top-notch visuals. And the new 13th edition is no exception. With updated content ― including the latest technological advancements, clinical photographs, and new coverage on cultural diversity and how it relates to patient care ― this new edition will guide you from your first day of class all the way to your first job in dental assisting.

  • UNIQUE! Trusted expert authors Doni Bird and Debbie Robinson present information and procedures in a way that makes it easy for students to understand and apply the material.
  • Comprehensive, cutting-edge content is presented in approachable writing style.
  • Step-by-step procedures for general and expanded functions use color coding and clinical photos to demonstrate key dental assisting competencies.
  • 70 procedural videos include questions and answers correlated to the chapter procedures with closed-captioning in English and Spanish and audio narration in English.
  • UNIQUE! Interactive Dental Office programprovides in-depth case studies integrated with periodontal charting, radiographic mounting, and more.
  • Dentrix practice management software on Evolveenables students to work with patient data much like they will in the office environment.
  • Recall and Critical Thinking questions in each chapter provide opportunities for practice and application.
  • Feature boxes on infection control and CDC practice, patient education, and law and ethics summarize recommendations and key applications in practice.
  • Key terminology list helps students better comprehend the chapter and how the information applies to dentistry practice.
  • Learning and performance outcomes set goals for what students will accomplish and serve as checkpoints for comprehension and skills mastery.
  • NEW! Information on cultural diversity grounds students in this important topic and how it relates to patient care and patient communication.
  • UPDATED! art program provides vivid original renderings of dental anatomy tooth morphology and dental imaging, along with improved photos of the latest products, equipment, and instruments.
  • NEW! Coverage of the latest advances in general and specialty dental care covers technological advancements, public health and access to care, teledentistry, infection control guidelines, the Zika virus, Ebola, the oral-systemic health connection, and more.
  • NEW! Updated critical thinking and recall questions challenge students and provide recollection skills.


فهرست مطالب

Front Cover
endsheet 2
Endsheet 3
Modern Dental Assisting
Copyright Page
Reviewers*
Acknowledgments
About the Authors
Preface
	Who Will Benefit From This Book?
	Organization
	The Learning Package
	New to This Edition
		Textbook
		Evolve Resources
		Student Workbook
		Dental Assisting Online
	Support
The Learning Package
	Textbook
	Evolve Resources
		Student Site
			Plus the Interactive Dental Office Online!
		Instructor Site
			TEACH Instructor Resources
	Student Workbook
	Dental Assisting Online for Modern Dental Assisting
How to Use Modern Dental Assisting
Dedication
Table Of Contents
Second half title page
1 The Dental Assisting Profession
	1 History of Dentistry
		Learning Outcomes
		Key Terms
		Early Times
			The Egyptians
			The Greeks
			The Chinese
			The Romans
		The Renaissance
		Early America
		Educational and Professional Development in the United States
		Women in Dental History
		African Americans in Dental History
		American Indians in Dental History
		History of Dental Assisting
		History of Dental Hygiene
		Dental Accreditation
		National Museum of Dentistry
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	2 The Professional Dental Assistant
		Learning Outcomes
		Key Terms
		Characteristics of a Professional Dental Assistant
			Professional Appearance
			Knowledge and Skills
			Teamwork
			Attitude
			Dedication
			Responsibility and Initiative
			Confidentiality
			Personal Qualities
		Educational Requirements
			Types of Programs
		Career Opportunities
			Employment Settings
			Other Career Opportunities
			Salaries
		Professional Organizations
			American Dental Assistants Association
				Benefits of Membership
			Dental Assisting National Board
			Certified Dental Assistant
		Eye to the Future
		Critical Thinking
		Electronic Resources
	3 The Dental Healthcare Team
		Learning Outcomes
		Key Terms
		Dentist
		Dental Specialist
		Registered Dental Hygienist
		Dental Assistant
			Clinical Dental Assistant
				Chairside Assistant
				Circulating Assistant
				Community Work
				Mobile Dental Facilities
		Sterilization Assistant
		Expanded-Functions Dental Assistant
		Business Assistant
		Dental Laboratory Technician
		Supporting Services
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	4 Dental Ethics
		Learning Outcomes
		Key Terms
		Sources for Ethics
		Basic Principles of Ethics
			Regard for Self-Determination (Autonomy)
			To “Do No Harm” (Nonmaleficence)
			Promotion of Well-Being (Beneficence)
			Regard for Justice
			Veracity
			Confidentiality
			Privacy
			Continuing Education
		Professional Code of Ethics
		Applying Ethical Principles
			Ethical Dilemmas
				Case Example
				Steps for Solving Ethical Dilemmas
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	5 Dentistry and the Law
		Learning Outcomes
		Key Terms
		Statutory Law
			Criminal Law
				Civil Law
				Contract Law
				Tort Law
		State Dental Practice Act
			Board of Dentistry
			Expanded Functions and Supervision
			Unlicensed Practice of Dentistry
		Dentist-Patient Relationship
			Duty of Care/Standard of Care
			Abandonment
			Patient Responsibilities
			Due Care
		Malpractice
			Acts of Omission and Commission
			Doctrine of Res Ipsa Loquitur
		Risk Management
			Avoiding Malpractice Lawsuits
			Silence Is Golden
			Guidelines for Informed Consent
				Informed Patient Consent
				Informed Refusal
			Exceptions to Disclosure
			Informed Consent for Minors
			Documenting Informed Consent
			Content of Informed Consent Forms
			Patient Referral
				Failure to Refer
			Guarantees
			Contributory Negligence
		Patients Records
			Ownership of Dental Records and Radiographs
		Reporting Abuse and Neglect
			Child Abuse
			Domestic Violence
			Elder Abuse
			Dental Neglect
			Immunity
			HIPAA
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
2 Sciences in Dentistry
	6 General Anatomy
		Learning Outcomes
		Key Terms
		Planes and Body Directions
		Structural Units
			Cells
				Stem Cells
				Cell Membrane
				Cytoplasm
				Nucleus
			Tissues
			Organs
			Body Systems
		Body Cavities
		Body Regions
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	7 General Physiology
		Learning Outcomes
		Key Terms
		Physiology and Dental Assisting
		Body Systems
		Skeletal System
			Bone
			Cartilage
			Joints
		Muscular System
			Striated Muscle
			Smooth Muscle
			Cardiac Muscle
			Muscle Function
		Cardiovascular System
			Circulatory System
			Heart
				Heart Chambers
				Heart Valves
				Blood Flow Through the Heart
				Blood Vessels
				Blood and Blood Cells
				Blood Typing and Rh Factor
			Lymphatic System
				Lymph Vessels
				Lymph Nodes
				Lymph Fluid
				Lymphoid Organs
					Tonsils
					Spleen
		Nervous System
			Neurons
			Central Nervous System
				Brain
				Spinal Cord
			Peripheral Nervous System
		Respiratory System
			Structures
				Nose
				Pharynx
				Epiglottis
				Larynx
				Trachea
				Lungs
		Digestive System
			Digestive Process
			Structures
				Mouth
				Pharynx
				Esophagus
				Stomach
				Small Intestine
				Large Intestine
				Liver, Gallbladder, and Pancreas
		Endocrine System
		Urinary System
		Integumentary System
			Skin Structures
				Epidermis
				Dermis
				Subcutaneous Fat
			Skin Appendages
				Hair
				Nails
				Glands
		Reproductive System
			Female
			Male
		Interaction Among the Ten Body Systems
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	8 Oral Embryology and Histology
		Learning Outcomes
		Key Terms
		Oral Embryology
			Prenatal Development
			Embryonic Development of the Face and Oral Cavity
				Primary Embryonic Layers
			Early Development of the Mouth
			Branchial Arches
			Hard and Soft Palates
			Facial Development
			Tooth Development
			Developmental Disturbances
				Genetic Factors
				Environmental Factors
			Facial Development After Birth
				Tooth Movement
			Life Cycle of a Tooth
				Growth Periods
					Bud Stage
					Cap Stage
					Bell Stage
				Calcification
					Pits and Fissures
				Eruption of Primary Teeth
				Shedding of Primary Teeth
				Eruption of Permanent Teeth
		Oral Histology
			Crown
			Root
			Enamel
			Dentin
			Cementum
			Pulp
			Periodontium
				Attachment Apparatus
					Alveolar Process
					Periodontal Ligament
					Supportive and Protective Functions
					Sensory Function
					Nutritive Function
					Formative and Resorptive Functions
					Periodontal Ligament Fiber Groups
					Periodontal Fiber Groups
					Transseptal Fiber Groups
					Gingival Fiber Groups
				Gingival Unit
					Lining Mucosa
					Masticatory Mucosa
					Specialized Mucosa
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	9 Head and Neck Anatomy
		Learning Outcomes
		Key Terms
		Regions of the Head
		Bones of the Skull
			Bones of the Cranium
				Parietal Bones
				Frontal Bone
				Occipital Bone
				Temporal Bones
				Sphenoid Bone
				Ethmoid Bone
				Auditory Ossicles
			Bones of the Face
				Zygomatic Bones
				Maxillary Bones
				Palatine Bones
				Nasal Bones
				Lacrimal Bones
				Vomer
				Nasal Conchae
				Mandible
			Hyoid Bone
			Postnatal Development
				Fusion of Bones
				Development of the Facial Bones
					Mandible
					Maxilla
			Differences Between Male and Female Skulls
		Temporomandibular Joints
			Capsular Ligament
			Articular Space
			Jaw Movement
				Hinge Action
				Gliding Movement
			Temporomandibular Disorders
				Symptoms
					Pain
					Joint Sounds
					Limitations in Movement
				Causes
		Muscles of the Head and Neck
			Major Muscles of the Neck
			Major Muscles of Facial Expression
			Major Muscles of Mastication
			Muscles of the Floor of the Mouth
			Muscles of the Tongue
			Muscles of the Soft Palate
		Salivary Glands
			Minor Salivary Glands
			Major Salivary Glands
		Blood Supply to the Head and Neck
			Major Arteries of the Face and Oral Cavity
				External Carotid Artery
				Facial Artery
				Lingual Artery
				Maxillary Artery
			Major Veins of the Face and Oral Cavity
		Nerves of the Head and Neck
			Cranial Nerves
			Innervation of the Oral Cavity
				Maxillary Division of Trigeminal Nerve
				Mandibular Division of the Trigeminal Nerve
		Lymph Nodes of the Head and Neck
			Structure and Function
			Superficial Lymph Nodes of the Head
			Deep Cervical Lymph Nodes
			Lymphadenopathy
		Paranasal Sinuses
		Eye to the Future
		Critical Thinking
		Electronic Resources
	10 Landmarks of the Face and Oral Cavity
		Learning Outcomes
		Key Terms
		Landmarks of the Face
			Regions of the Face
			Features of the Face
			Skin
			Lips
		The Oral Cavity
			The Vestibule
			Labial and Other Frenula
			Gingiva
				Unattached Gingiva
				Interdental Gingiva
				Gingival Groove
				Attached Gingiva
		The Oral Cavity Proper
			Hard Palate
			Soft Palate
			Tongue
			Taste Buds
			Teeth
		Eye to the Future
		Critical Thinking
		Electronic Resources
	11 Overview of the Dentitions
		Learning Outcomes
		Key Terms
		Dentition Periods
			Primary Dentition
			Mixed Dentition
			Permanent Dentition
		Dental Arches
			Quadrants
			Sextants
			Anterior and Posterior Teeth
		Types and Functions of Teeth
			Incisors
			Canines
			Premolars
			Molars
		Tooth Surfaces
		Anatomic Features of Teeth
			Contours
				Facial and Lingual Contours
				Mesial and Distal Contours
			Contacts
			Height of Contour
			Embrasures
		Angles and Divisions of Teeth
			Line and Point Angles
			Divisions Into Thirds
		Occlusion and Malocclusion
			Angle’s Classification
				Class I
				Class II
					Division 1
					Division 2
				Class III
		Stabilization of the Arches
			Closure
			Curve of Spee
			Curve of Wilson
		Tooth-Numbering Systems
			Universal/National System
			International Standards Organization System
			Palmer Notation System
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	12 Tooth Morphology
		Learning Outcomes
		Key Terms
		Anterior Permanent Dentition
			Permanent Incisors
				Maxillary Central Incisors
				Maxillary Lateral Incisors
				Mandibular Incisors
					Mandibular Central Incisors
					Mandibular Lateral Incisors
			Permanent Canines
				Maxillary Canines
				Mandibular Canines
		Posterior Permanent Dentition
			Permanent Premolars
				Maxillary First Premolars
				Maxillary Second Premolars
				Mandibular First Premolars
				Mandibular Second Premolars
			Permanent Molars
				Maxillary Molars
					Maxillary First Molars
					Maxillary Second Molars
					Maxillary Third Molars
				Mandibular Molars
					Mandibular First Molars
					Mandibular Second Molars
					Mandibular Third Molars
		Primary Dentition
			Primary Incisors
				Maxillary Central Incisors
				Maxillary Lateral Incisors
				Mandibular Central Incisors
				Mandibular Lateral Incisors
			Primary Canines
				Maxillary Canines
				Mandibular Canines
			Primary Molars
				Maxillary First Molars
				Maxillary Second Molars
				Mandibular First Molars
				Mandibular Second Molars
		Eye to the Future
		Critical Thinking
		Electronic Resources
3 Oral Health and Prevention of Dental Disease
	13 Dental Caries
		Learning and Performance Outcomes
		Key Terms
		Bacterial Infection
			Oral Biofilm
			Enamel Structure
		The Caries Process
			Stages of Caries Development
			Secondary (Recurrent) Caries
			Root Caries
		Early Childhood Caries
			Risk Factors
			How Children Get Early Childhood Caries
			The Importance of Saliva
		Caries Diagnosis
			Dental Explorer
			Radiographs
			Visual Appearance
			Indicator Dyes
			Caries Detection Devices
			Laser Caries Detector
		Caries Management by Risk Assessment
		Methods of Caries Intervention
		Caries Risk Assessment Tests
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	14 Periodontal Diseases
		Learning Outcomes
		Key Terms
		Definition and Prevalence of Periodontal Disease
		The Systemic Connection
			Cardiovascular Disease
			Preterm/Low Birth Weight
				Respiratory Disease
		Causes of Periodontal Disease
			Biofilm
			Calculus
				Supragingival Calculus
				Subgingival Calculus
			Other Risk Factors
			Types of Periodontal Disease
			Signs and Symptoms
			Gingivitis
			Periodontitis
		Description of Periodontal Disease
		Dental Perioscopy
		Legal and Ethical Implications
		Critical Thinking
		Electronic Resources
	15 Preventive Dentistry
		Performance and Learning Outcomes
		Key Terms
		Partners in Prevention
		Early Dental Care
			Pregnancy and Dental Care
			Dental Care for 0 to 5 Years
		Dental Sealants
		Oral Health and Aging
			Age-Related Dental Changes
			Age-Related Pathology-Related Conditions
		Fluoride
			How Fluoride Works
				Preeruptive Development
				Posteruptive Development
			Safe and Toxic Levels
			Precautions
			Fluoride Needs Assessment
			Sources of Fluoride
				Fluoridated Water
				Bottled Water
			Sources of Systemic Fluoride
				Foods and Beverages
				Prescribed Dietary Supplements
			Sources of Topical Fluoride
				Toothpastes
				Mouth Rinses
				Gels
				Varnish
				Professional Applications
		Nutrition and Dental Caries
			Sugar Substitutes
				Xylitol
			Dietary Analysis
				Steps for Analyzing a Food Diary
		Plaque Control Program
			Toothbrushes and Toothbrushing
				Baby Toothbrushes
				Manual Toothbrushes
				Automatic Toothbrushes
				Toothbrushing
				Toothbrushing Precautions
				Toothbrushing for Unusual Conditions
			Dental Floss or Tape
				When to Floss
			Interdental Aids
				End-Tuft Brushes
				Bridge Threaders
				Automatic Flossers
				Perio-Aid
			Dentures
			Toothpaste
			Mouth Rinses
			Oral Irrigation Devices
			General Guidelines for Home Care Products
		Patient Education
		Legal and Ethical Implications
		Critical Thinking
		Electronic Resources
	16 Nutrition
		Learning Outcomes
		Key Terms
		Healthy People 2020 Report
		Nutrient Recommendations
			Dietary Reference Intakes
			Recommended Dietary Allowances
			Dietary Guidelines for Americans
		MyPlate
		Canada’s Food Guide
		Carbohydrates
			Foods That Cause Tooth Decay
		Proteins
		Fats (Lipids)
			Cholesterol
			Antioxidants
		Vitamins
		Minerals
		Water
		Diet Modification
		Dietary Analysis
		Reading Food Labels
			Product Label Information
			Labeling Ingredients
			Label Claims
			Organic Foods
		Eating Disorders
			Bulimia
			Anorexia Nervosa
			Female Athlete Triad
			Management of Eating Disorders
		Healthy Habits
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	17 Oral Pathology
		Learning Outcomes
		Key Terms
		Making a Diagnosis
			Historical Diagnosis
			Clinical Diagnosis
			Radiographic Diagnosis
			Microscopic Diagnosis
			Laboratory Diagnosis
			Therapeutic Diagnosis
			Surgical Diagnosis
			Differential Diagnosis
		Acute and Chronic Inflammation
		Oral Lesions
			Lesions Extending Below Mucosal Surface
			Lesions Extending Above the Mucosal Surface
			Lesions Even With the Mucosal Surface
			Raised or Flat Lesions
		Diseases of the Oral Soft Tissues
			Leukoplakia
			Lichen Planus
			Candidiasis
			Pseudomembranous Candidiasis
				Hyperplastic Candidiasis
				Atrophic Candidiasis
			Aphthous Ulcers
			Cellulitis
		Conditions of the Tongue
		Oral Cancer
			Leukemia
			Smokeless Tobacco
			Therapy for Oral Cancer
			Dental Implications of Radiation Therapy
				Xerostomia
				Radiation Caries
				Osteoradionecrosis
			Dental Implications of Chemotherapy
		Human Immunodeficiency Virus and Acquired Immunodeficiency Syndrome
			Oral Manifestations
				HIV Gingivitis
				HIV Periodontitis
				Cervical Lymphadenopathy
				Candidiasis
				Lymphoma
			Hairy Leukoplakia
			Kaposi’s Sarcoma
			Herpes Simplex
			Herpes Zoster
			Human Papillomavirus
		Developmental Disorders
			Genetic Factors
			Environmental Factors
			Disturbances in Jaw Development
			Disturbances in Lip, Palate, and Tongue Development
			Disturbances in Tooth Development and Eruption
			Disturbances in Enamel Formation
			Disturbances in Dentin Formation
			Abnormal Eruption of the Teeth
				Premature Eruption
				Ankylosis
				Impaction
		Miscellaneous Disorders
			Abrasion
			Attrition
			Bruxism
			Bulimia
			Orofacial Piercings
			Meth Mouth
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
4 Infection Prevention in Dentistry
	18 Microbiology
		Learning Outcomes
		Key Terms
		Pioneers in Microbiology
		Koch’s Postulates
		Major Groups of Microorganisms
			Bacteria
				Shape
				Gram-Positive and Gram-Negative Bacteria
				Need for Oxygen
				Capsules
				Spores
			Rickettsiae
			Algae
			Protozoa
			Fungi
			Prions
				Prion Diseases
				Future Research
			Viruses
				Specificity
				Latency
				Treatment of Viral Diseases
				Transmission of Viral Diseases
				Viruses in the Environment
		Viral Diseases
			Viral Hepatitis
				Hepatitis A
				Hepatitis B
					Hepatitis B Virus Immunization
				Hepatitis C
				Hepatitis D
				Hepatitis E
			Human Immunodeficiency Virus
			Herpesviruses
				Herpes Simplex Virus Type 1
					Primary Herpes
					Recurrent Herpes Labialis
				Herpes Simplex Virus Type 2
				Herpes Zoster Virus
				Cytomegalovirus
				Epstein-Barr Virus
				Herpes Transmission
			West Nile Virus
			H1N1 Flu Virus (Swine Flu)
			Ebola Virus
				Guideline for Dental Professionals on the Ebola Virus
			Zika Virus
		Bacterial Diseases
			Tuberculosis
			Legionnaires’ Disease
			Tetanus
			Syphilis
			Methicillin-Resistant Staphylococcus Aureus
		Pandemic Diseases
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	19 Disease Transmission and Infection Prevention
		Learning and Performance Outcomes
		Key Terms
		The Chain of Infection
			Infectious Agent
			Reservoir
			Portal of Entry
			Susceptible Host
		Types of Infections
			Acute Infection
			Chronic Infection
			Latent Infection
			Opportunistic Infection
		Modes of Disease Transmission
			Direct Transmission
			Indirect Transmission
			Airborne Transmission
			Aerosol, Spray, or Spatter
			Parenteral Transmission
			Blood-Borne Transmission
			Food and Water Transmission
			Fecal-Oral Transmission
		The Immune System
			Naturally Acquired Immunity
			Artificially Acquired Immunity
		Disease Transmission in the Dental Office
			Patient to Dental Team
			Dental Team to Patient
			Patient to Patient
			Dental Office to Community
			Community to Dental Office to Patient
		Roles and Responsibilities of the CDC and OSHA in Infection Control
		CDC Guidelines for Infection Control in Dental Health-Care Settings
			2016 CDC Dental Infection Prevention Summary
			CDC Rankings of Evidence
		OSHA Blood-Borne Pathogens Standard
			Exposure Control Plan
			Standard and Universal Precautions
			Categories of Employees
			Postexposure Management
			Employee Training
			Hepatitis B Immunization
			Employee Medical Records
			Managing Contaminated Sharps
				Preventing Needle Sticks
		Infection Control Practices
			Hand Hygiene
				Handwashing Guidelines
				Alcohol-Based Hand Rubs
				Hand Care Recommendations
			Personal Protective Equipment
			Protective Clothing
				Protective Clothing Requirements
				Handling Contaminated Laundry
			Protective Masks
			Protective Eyewear
				Face Shields
				Patient Eyewear
			Gloves
				Gloves Damaged During Treatment
				Gloves Damaged by Dental Materials
				Examination Gloves
				Overgloves
				Sterile Surgical Gloves
				Utility Gloves
				Non–Latex-Containing Gloves
			Maintaining Infection Control While Gloved
				Opening Drawers and Cabinets
				Opening Containers
		High-Tech Equipment
		Latex Allergies
			Irritant Dermatitis
			Type IV Allergic Reaction
			Type I Allergic Reaction
			Treatment
			Latex-Sensitive Patients
		Waste Management in the Dental Office
			Classification of Waste
				General Waste
				Contaminated Waste
				Hazardous Waste
				Infectious or Regulated Waste (Biohazard)
			Handling Extracted Teeth
			Handling Contaminated Waste
			Handling Medical Waste
				Infectious Waste
				Disposal of Medical Waste
		Additional Infection Control Practices
			OSHA Blood-Borne Pathogens Standard
			CDC Guidelines: Special Considerations
				Saliva Ejectors
				Dental Laboratory
				Preprocedural Mouth Rinses
				Mycobacterium tuberculosis
				Creutzfeldt-Jakob Disease and Other Prion Diseases
				Laser and Electrosurgery Plumes or Surgical Smoke
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	20 Principles and Techniques of Disinfection
		Learning and Performance Outcomes
		Key Terms
		Environmental Infection Control
			Clinical Contact Surfaces
			Surface Contamination
				Surface Barriers
			Single-Use (Disposable) Items
			Precleaning and Disinfection
				Precleaning
				Disinfection
			Disinfectants
				Ideal Surface Disinfectant
			Disinfectant Precautions
				Iodophors
				Synthetic Phenol Compounds
				Sodium Hypochlorite
				Alcohol
				Immersion Disinfectants
			Glutaraldehyde
			Chlorine Dioxide
			Ortho-Phthalaldehyde
			Evacuator System
				Traps
			Housekeeping Surfaces
				Carpeting and Cloth Furnishings
				Spills of Blood and Body Substances
			Greener Infection Control
			Paper
			Radiology
			Personal Protective Attire
			Surface Barriers and Precleaning and Disinfection
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	21 Principles and Techniques of Instrument Processing and Sterilization
		Learning and Performance Outcomes
		Key Terms
		Classification of Patient Care Items
			Critical Instruments
			Semicritical Instruments
			Noncritical Instruments
			Personal Protective Equipment
		Transporting and Processing Contaminated Patient Care Items
		Instrument-Processing Area
			Workflow Pattern
			Contaminated Area
			Preparation and Packaging Area
		Precleaning and Packaging Instruments
			Holding Solution
			Hand Scrubbing
			Ultrasonic Cleaning
				Ultrasonic Cleaning Solutions
				Care of the Ultrasonic Cleaner
				Testing the Ultrasonic Cleaner
			Automated Washers/Disinfectors
			Drying, Lubrication, and Corrosion Control
			Packaging Instruments
				Packaging Materials
			Sterilization of Unwrapped Instruments
		Methods of Sterilization
			Steam Autoclave
				Drying and Unloading Instruments
			Flash Sterilization
			Unsaturated Chemical Vapor Sterilization
				Advantages
				Disadvantages
				Filtration and Monitoring of Chemical Vapors
				Packaging
				Pressure, Temperature, and Time
			Dry Heat Sterilization
				Static Air Sterilizers
				Forced Air Sterilizers
			Ethylene Oxide Sterilization
			Liquid Chemical Sterilants
			Sterilization Failures
		Sterilization Monitoring
			Physical Monitoring
			Chemical Monitoring
				Process Indicators
				Process Integrators
				Limitations
			Biologic Monitoring
		Handpiece Sterilization
		Flushing Techniques
			Sterilizing Techniques
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
5 Occupational Health and Safety
	22 Regulatory and Advisory Agencies
		Learning Outcomes
		Key Terms
		Associations and Organizations
			American Dental Association
			American Dental Assistants Association
			American Dental Hygienists’ Association
			Organization for Safety, Asepsis and Prevention
			State and Local Dental Societies
		Government Agencies
			Centers for Disease Control and Prevention
			Food and Drug Administration
			Environmental Protection Agency
			Occupational Safety and Health Administration
			National Institutes of Health
			National Institute of Dental and Craniofacial Research
			National Institute for Occupational Safety and Health
			Public Health Agency of Canada
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	23 Chemical and Waste Management
		Learning and Performance Outcomes
		Key Terms
		Hazardous Chemicals
			Exposure to Chemicals
			Acute and Chronic Chemical Toxicity
			Hand Protection
			Eye Protection
			Protective Clothing
			Inhalation Protection
			Control of Chemical Spills
			Eyewash Units
			Ventilation
			General Precautions for Storing Chemicals
				Follow Instructions
			Avoid Exposure to Light
				Check Expiration Date
				Rotate Inventory
			Disposal of Empty Containers
			Hazardous Waste Disposal
		Hazard Communication Program
			Revision of the HCS Standard
			Major Changes to the Hazard Communication Standard
				Hazard Classification
			Labels
				Safety Data Sheets
				Information and Training
				Phase-in Period
			Written Program
			Chemical Inventory
			Safety Data Sheets
			Employee Training
			Labeling of Chemical Containers
				National Fire Protection Association Labels
				Exemptions to Labeling Requirements
		Dental Office Waste Management
			Classification of Medical Waste
			Extracted Teeth
			Sharps
			Scrap Amalgam
			Photochemical Waste
				Radiographic Fixer
				Radiographic Developer
			Lead Contamination
				Lead Foil
			Disinfectants
			Nonhazardous Waste Management
			Waste Disposal
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	24 Dental Unit Waterlines
		Learning and Performance Outcomes
		Key Terms
		Microorganisms in Dental Unit Waterlines
			Background
			Sources of Microorganisms
			Biofilm
			Biofilm in Dental Waterlines
				Growth-Promoting Factors
				Bacterial Characteristics
		Methods for Reducing Bacterial Contamination
			Self-Contained Water Reservoirs
			Microfiltration Cartridges
			Chemical Agents
		Infection Control and Dental Unit Water
			Using the Proper Water
			Flushing Waterlines
			Minimizing Aerosol
			Using Protective Barriers
			Monitoring Water Quality
			Use of Saliva Ejectors
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	25 Ergonomics
		Learning Outcomes
		Key Terms
		Ergonomics in the Dental Office
		Posture
			Neutral Position
			Deviations and Problems
			Reaching Movements
		Repetition and Force
			Carpal Tunnel Syndrome
			Gloves
				Properly Fitting Gloves
		Muscle-Strengthening Exercises
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
6 Patient Information and Assessment
	26 The Patient’s Dental Record
		Learning and Performance Outcomes
		Key Terms
		Permanent Record
			Privacy
			Quality Assurance
			Risk Management
			Research
		Electronic Dental Record
		Patient Record Forms
			Patient Registration
			Medical-Dental Health History
				Medical History
				Dental History
			Medical Alert
			Medical-Dental Health History Update
			Diagnostic Information–Gathering Forms
			Clinical Examination
			Treatment Plan
			Informed Consent
			Progress Notes
			Entering Data in a Patient’s Dental Record
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	27 Vital Signs
		Learning and Performance Outcomes
		Key Terms
		Factors That Can Affect Vital Sign Readings
			Temperature
			Temperature Readings
			Types of Thermometers
				Digital
				Tympanic
				Temporal Scanner
				Glass
		Pulse
			Pulse Characteristics
			Pulse Readings
		Respiration
			Respiration Characteristics
			Respiration Readings
		Blood Pressure
			Blood Pressure Equipment
			Blood Pressure Readings
				Medical Considerations
		Advanced Monitoring Procedures
			Pulse Oximetry
			Electrocardiogram
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	28 Oral Diagnosis and Treatment Planning
		Performance and Learning Outcomes
		Key Terms
		Examination and Diagnostic Techniques
			Visual Evaluation
			Palpation
			Instrumentation
			Digital Imaging
			Digital Photography
		Recording the Dental Examination
			Tooth Diagrams
			Tooth-Numbering Systems
				Universal Numbering System
				International Standards Organization System/Fédération Dentaire Internationale System
				Palmer Notation System
			Color Coding
			Black’s Classification of Cavities
			Abbreviations
			Charting
				Symbols
		Clinical Examination of the Patient
			Soft Tissue Examination
			Examination and Charting of the Teeth
			Examination and Charting of the Periodontium
		The Treatment Plan
			Types of Treatment Plans
				Level I: Emergency Care
				Level II: Standard Care
				Level III: Optimum Care
			Treatment Plan Presentation
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	29 The Special Needs and Medically Compromised Patient
		Learning and Performance Outcomes
		Key Terms
		Role of the Dental Assistant
		The Aging Population
			Stages of Aging
			Oral Health of the Aging
			Oral Health Conditions
				Xerostomia
				Periodontal Disease
				Tooth Decay
				Dark and Brittle Teeth
				Bone Resorption
		The Special Needs Patient
			Assistance From Organizations
		Specific Disorders of the Medically Compromised Patient
			Developmental Disorders
				Intellectual Disability
				Down Syndrome
				Autism
			Physical Disorders
				The Patient in a Wheelchair
				Vision Impairment
				Hearing Impairment
			Neurologic Disorders
				Alzheimer’s Disease
				Seizures
				Multiple Sclerosis
				Cerebrovascular Accident
			Neuromuscular Disorders
				Muscular Dystrophy
				Parkinson’s Disease
				Cerebral Palsy
				Amyotrophic Lateral Sclerosis
				Arthritis
					Rheumatoid Arthritis
					Osteoarthritis
			Cardiovascular Disorders
				Congestive Heart Failure
				Hypertension
				Angina
				Endocarditis
			Pulmonary Disorders
				Allergies
				Bronchial Asthma
				Chronic Obstructive Pulmonary Disease
			Blood Disorders
			Endocrine Disorders
				Hyperthyroidism
				Hypothyroidism
				Diabetes Mellitus
			Behavioral and Psychiatric Disorders
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	30 Principles of Pharmacology
		Learning Outcomes
		Key Terms
		Overview of Drugs
		Dispensing of Drugs
			Controlled Substances Act
				Schedule I Drugs
				Schedule II Drugs
				Schedule III Drugs
				Schedule IV Drugs
				Schedule V Drugs
				Schedule VI Drugs
			Prescriptions
				Prescription Terminology
				Recording Prescriptions
				Telephone Guidelines
		Drug Reference Materials
			Package Inserts
		Drug Dosage
			Administration of Medications
			Stages of Drug Action in the Body
		Drugs Commonly Prescribed in Dentistry
			Analgesics
			Antibiotics
				Antibiotic Prophylaxis
			Antifungal Agents
			Antiviral Agents
			Antianxiety Agents
		Drugs Commonly Prescribed in Medicine
			Cardiovascular Drugs
			Respiratory Drugs
			Gastrointestinal Drugs
			Neurologic Drugs
			Psychoactive Drugs
			Endocrine/Hormonal Drugs
		Adverse Drug Effects
			Common Adverse Effects of Medications
			Drug Complications
				Opioid Addiction
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	31 Assisting in a Medical Emergency
		Learning and Performance Outcomes
		Key Terms
		Preventing a Medical Emergency
		Emergency Preparedness
			Assigned Roles
			Routine Drills
			Emergency Telephone Numbers
		Recognizing a Medical Emergency
			Signs and Symptoms
		Emergency Care Standards
			Basic Life Support
			Cardiopulmonary Resuscitation
			Automated External Defibrillator
			Choking
		Emergency Equipment and Supplies
			Oxygen
		Emergency Responses
		Common Medical Emergencies Experienced in the Dental Office
			Syncope
			Postural Hypotension
			The Pregnant Patient
			Cardiac Emergencies
				Angina
				Acute Myocardial Infarction
			Cerebrovascular Accident
				Hyperventilation
			Asthma Attack
			Allergic Reaction
			Epileptic Seizure
			Diabetes Mellitus
				Hyperglycemia
				Hypoglycemia
		Documentation of an Emergency
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
7 Foundation of Clinical Dentistry
	32 The Dental Office
		Learning and Performance Outcomes
		Key Terms
		Design of the Dental Office
			Reception Area
			Administrative Area
			Treatment Area
			Central Sterilization
			Dental Laboratory
			Dentist’s Private Office
			Dental Staff Lounge
		Office Environment
			Temperature and Air Exchange
			Lighting
			Wall and Floor Coverings
			Traffic Control
			Sound Control
			Privacy
		Clinical Equipment
			Patient’s Dental Chair
			Operator’s Stool
			Dental Assistant’s Stool
			Dental Unit
				Delivery Systems
				Rheostat
				Waterlines
				Air-Water Syringe
				Operating Light
			Oral Evacuation System
			Curing Light
			Amalgamator
			Dental Radiography Unit
				Computer Monitor
		Care of Dental Equipment
			Central Vacuum Compressor
			Central Air Compressor
		Morning and Evening Routines for Dental Assistants
		Patient Education
		Eye to the Future
		Critical Thinking
		Electronic Resources
	33 Delivering Dental Care
		Learning and Performance Objectives
		Key Terms
		Know Your Patients
		Reviewing the Patient Record
		Preparing the Treatment Area
		Greeting and Seating the Patient
		Team Dentistry
			Principles of Team Positioning
				Positioning the Patient
				Positioning the Operator
				Positioning the Dental Assistant
		Motion Economy
			Classification of Motions
		Operating Zones
			Operator’s Zone
			Transfer Zone
			Assistant’s Zone
			Static Zone
		Instrument Transfer
			Objectives of Efficient Instrument Transfer
			Grasping an Instrument
			Transfer Technique
			Variations in Instrument Exchange
				Mirror and Explorer
				Cotton Pliers
				Handpiece
				Instruments With Hinges
		Expanded Function Dental Auxiliary
			Dental Supervision
			Working as the Operator
				Operator Positioning
				Developing Mirror Skills
					Establish a Working Position
					Establish Preferred Mirror-to-Tooth Position
				Using a Fulcrum
				Understanding Dental Anatomy
				Understanding Cavity Preparations
				Adapting Instrumentation
				Application of Dental Materials
			Evaluation of Expanded Functions
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	34 Dental Hand Instruments
		Performance and Learning Objectives
		Key Terms
		Identifying Hand Instruments
			Instrument Number
			Instrument Design
				Handle
				Shank
				Working End
			Black’s Instrument Formula
		Instrument Classification
			Instrument Sequence
			Examination Instruments
				Basic Setup
			Hand (Manual) Cutting Instruments
			Restorative Instruments
			Accessory Instruments and Items
			Preset Cassettes (Trays)
			Storage Tubs
			Color-Coding Systems
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	35 Dental Handpieces and Accessories
		Learning and Performance Outcomes
		Key Terms
		Evolution of Rotary Equipment
		Dental Handpieces
			Low-Speed Handpiece Motor
				Low-Speed Motor With Straight Attachment
				Low-Speed Motor With Contra-Angle Attachment
				Low-Speed Motor With Prophylaxis Angle
			High-Speed Handpiece
				Uses of the High-Speed Handpiece
				Water Coolant System
				Bur Adaptation
			Fiber-Optic Lighting
			Ultrasonic Handpiece
			Laser Handpiece
				Precautions in the Care and Handling of Laser Handpieces
			Air Abrasion Handpiece
			Laboratory Handpiece
			Handpiece Maintenance
				Handpiece Sterilization
					General Considerations for Handpiece Sterilization
					Sterilization Procedure Sheets
		Rotary Cutting Instruments
			Shank Types
			Neck
			Head
		Dental Burs
			Bur Shapes
			Diamond Rotary Instruments
			Finishing Rotary Instruments
		Abrasive Rotary Instruments
			Accessories
		Laboratory Rotary Instruments
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	36 Moisture Control
		Learning and Performance Outcomes
		Key Terms
		Oral Evacuation Systems
			Saliva Ejector
			High-Volume Evacuator (HVE)
				Suction Tips
				Grasping the Evacuator
				Positioning the Evacuator
				Daily Maintenance of the Evacuation System
		Rinsing the Oral Cavity
			Limited-Area Rinsing
			Full-Mouth Rinsing
			Air-Water Syringe
		Isolation of Teeth
			Cotton Roll Isolation
				Cotton Roll Holders
			Dry-Angle Isolation
		The Dental Dam
			Dental Dam Equipment
				Dental Dam Material
				Size
				Color
				Thickness
				Dental Dam Frame
				Dental Dam Napkin
				Lubricants
				Dental Dam Punch
					Size of Holes on the Punch Plate
				Dental Dam Stamp and Template
				Dental Dam Forceps
			Dental Dam Stabilizing Methods
				Dental Dam Clamp
					Parts of the Dental Dam Clamp
					Fitting the Dental Dam Clamp
					Ligatures on Clamps
				Dental Dam Stabilizing Cord
					Compound Wax
			Dental Dam Preparation
				Maxillary Arch Application
				Mandibular Arch Application
				Curve of the Arch
				Malaligned Teeth
				Teeth to Be Isolated
				Keypunch Hole
				Hole Sizing and Spacing
					Troubleshooting Hole Sizing and Spacing
			Dental Dam Placement and Removal
			Special Applications for the Dental Dam
				Anterior Teeth
				Fixed Bridge
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	37 Anesthesia and Pain Control
		Learning and Performance Outcomes
		Key Terms
		Topical Anesthesia
		Local Anesthesia
			Characteristics of an Ideal Local Anesthetic
			Method of Action
			Chemical Composition of Anesthetics
			Time Span of Anesthetics
			Vasoconstrictors in Anesthetics
				Contraindications to Vasoconstrictors
			Injection Techniques
				Maxillary Anesthesia
				Palatal Anesthesia
				Mandibular Anesthesia
				Periodontal Ligament Injection
			Local Anesthesia Setup
				Anesthetic Syringe
				Anesthetic Cartridges
					Color-Coding of Local Anesthetic Cartridges
					Guidelines for Handling Anesthetic Cartridges
				Disposable Needle
			Complications and Precautions
				Injecting Into a Blood Vessel
				Infected Areas
				Toxic Reactions
					Localized Reactions
					Systemic Reactions
				Temporary Numbness
				Paresthesia
		Electronic Anesthesia
		Inhalation Sedation
			Advantages of N2O Use
			Disadvantages of N2O Use
			Medical Considerations to N2O Use
				Pregnancy
				Nasal Obstruction
				Emphysema and Multiple Sclerosis
				Emotional Instability
			Chemical Makeup
			Effects of Nitrous Oxide
			Equipment
			Patient Assessment and Monitoring
			Patient Education
			Administration
			Safety Work Practices for the Clinical Team
				Scavenger System
				Venting Exhaust Fumes Outside
				Testing Pressure Connections
				Inspection of the Equipment
				Properly Fitting Mask
				Limit Talking
				Exposure Assessment
		Antianxiety Agents
		Intravenous Sedation
		General Anesthesia
			Four Stages of Anesthesia
			Patient Preparation
			Patient Education
			Patient Recovery
		Mind-Body Medicine
		Documentation of Anesthesia and Pain Control
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
8 Radiographic Imaging
	38 Foundations of Radiography, Radiographic Equipment, and Radiation Safety
		Learning Outcomes
		Key Terms
		Discovery of X-Radiation
			Pioneers in Dental Radiography
			History of Dental X-Ray Equipment
		Radiation Physics
			Atomic Structure
				Nucleus
				Electrons
				Bremsstrahlung Radiation
			Ionization
			Properties of X-Rays
		The Dental X-Ray Machine
			Tubehead
			X-Ray Tube
				Cathode
				Anode
			Position Indicator Device
			Extension Arm
			Control Panel
				Master Switch and Indicator Lights
				Exposure Button
				Milliamperage Selector
				Kilovoltage Selector
		X-Ray Production
			Interactions of X-rays With Matter
		Types of Radiation
			Radiolucent and Radiopaque Characteristics
		Characteristics of X-Ray Beam
			Quality
			Quantity
			Intensity
			Contrast
			Density
			Geometric Characteristics
		Radiation Effects
			Tissue Damage
				Ionization
			Biologic Effects
				Cumulative Effects
				Acute and Chronic Radiation Exposure
				Genetic and Somatic Effects
			Critical Organs
		Radiation Measurement
			Maximum Permissible Dose
		Radiation Safety
			Protective Devices
				Aluminum Filtration
				Collimator
				Position Indicator Device
			Patient Protection
				Lead Apron and Thyroid Collar
				Fast-Speed Film
				Image Receptor–Holding Devices
				Exposure Factor
				Proper Technique
			Pregnancy
			Operator Protection and Monitoring
				Radiation Monitoring
			Equipment Monitoring
			Pediatric Patients
			ALARA Concept
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	39 Digital Imaging, Dental Film, and Processing Radiographs
		Learning and Performance Outcomes
		Key Terms
		Digital Radiography
		Types of Digital Imaging Systems
			Direct Digital Imaging
			Indirect Digital Imaging
				Phosphor Storage Imaging
			Digitizing Images
			Digital Imaging Software Programs
		X-Ray Film and Film Processing
		Positioning Instruments
			Beam Alignment Devices
		Dental Film
		Film Composition
			Latent Image
			Film Speed
		Types of Film
			Intraoral Film
				Film Packet
					Packet Information
					Wrapper and Lead Sheet
					Package Positioning
					Package Disposal
				Outer Packet
					Tube Side
					Label Side
				Film Sizes
			Extraoral Film
				Film Packaging
				Film Cassette
				Intensifying Screen
				Film Types
			Duplicating Film
			Film Storage
		Film Processing
			Five Steps in Processing
			Processing Solutions
			The Darkroom
				Lighting
					Room Lighting
					Safelighting
				Processing Tanks
			Automatic Processor
				Components
				Processing Solutions
			Processing Errors
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	40 Legal Issues, Quality Assurance, and Infection Prevention
		Learning and Performance Outcomes
		Key Terms
		Legal Considerations
			Federal and State Regulations
			Licensure Requirements
			Risk Management
			Informed Consent
			Liability
			Patient Records
				Ownership of Dental Radiographs
			Digital Files Security
			Patient Refusal
			Patient Education
		Quality Assurance in the Dental Office
			Quality Control Tests
				Dental X-Ray Machines
				Dental X-Ray Film
				Phosphor Storage Plates
				Screens and Cassettes
				View Boxes
				Darkroom Lighting
					Safelight Test
				Film Processing
					Manual Processing
					Automatic Processing
					Processing Solutions
					Developer Strength
					Reference Radiograph
					Stepwedge Radiograph
					Fixer Strength
			Quality Administration Procedures
				Description
				Monitoring
				Maintenance
				Evaluation
				Training
		Infection Control
			Centers for Disease Control and Prevention Guidelines
			The Radiography Operatory
				X-Ray Machine
				Dental Chair
				Lead Apron
				Work Area
			Equipment and Supplies
				Film and Phosphor Storage Plates
					Film
				Digital Sensors
				Image Receptor Positioning Instruments
			Procedures During and After X-Ray Exposure
				Operator Preparation
				Drying of Exposed Film or PSP
				Collection of Contaminated Films and PSPs
				Positioning Instruments
				Disposal of Contaminated Items
				Handwashing
				Surface Disinfection
			Procedures During X-Ray Film Processing
				Transporting Film
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	41 Intraoral Imaging
		Learning and Performance Outcomes
		Key Terms
		Full-Mouth Survey
		Intraoral Imaging Techniques
		Paralleling Technique
			Five Basic Rules
			Patient Preparation
			Exposure Sequence for Image Receptor Placement
				Anterior Exposure Sequence
				Posterior Exposure Sequence
				Film Placement
			Bisecting Technique
			Image Receptor Holders
			Angulation of Position Indicator Device
				Horizontal Angulation
					Correct Horizontal Angulation
					Incorrect Horizontal Angulation
				Vertical Angulation
					Correct Vertical Angulation
					Incorrect Vertical Angulation
					Foreshortened Images
					Elongated Images
			Image Receptor Size and Placement
			Patient Positioning
			Beam Alignment
		Bitewing Technique
			Image Receptor Holder and Bitewing Tab
			Angulation of Position Indicator Device
			Exposure for Image Receptor Placement
		Occlusal Technique
		Patients With Special Medical Needs
			Vision Impairment
			Hearing Impairment
			Mobility Impairment
			Developmental Disabilities
		Patients With Special Dental Needs
			Edentulous Patient
			Pediatric Patient
			Endodontic Patient
			Gagging Patient
				Exposure Sequencing
				Image Receptor Placement
					Avoid the Palate
					Demonstrate Image Receptor Placement
				Extreme Cases
		Dental Imaging Technique Errors
		Mounting Dental Radiographs
			Recognizing Anatomic Landmarks
			Selecting the Mount
			Methods of Mounting
			Portable Imaging
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	42 Extraoral Imaging
		Learning and Performance Outcomes
		Key Terms
		Panoramic Imaging
			Types of Panoramic Units
			Basic Concepts
			Focal Trough
			Equipment
				Tubehead
				Head Positioner
				Exposure Controls
				Film and Intensifying Screens
			Common Errors
				Patient Preparation Errors
					Ghost Images
						Solution.
					Lead Apron Artifact
						Solution.
				Patient Positioning Errors
					Lips and Tongue
						Solution.
					Chin Too High (Positioning of Frankfort Plane)
						Solution.
					Chin Too Low
						Solution.
					Posterior to Focal Trough
						Solution.
					Anterior to Focal Trough
						Solution.
					Spine Not Straight
						Solution.
		Three-Dimensional Digital Imaging
			Cone Beam Computed Tomography
				How CBCT Works
			Advantages of Three-Dimensional Views
			Common Uses of Cone Beam Computed Tomography
		Specialized Extraoral Imaging
			Equipment
				Film and Intensifying Screens
				Grid
			Procedures
			Skull Radiography
				Lateral Cephalometric Projection
				Posteroanterior Projection
			Temporomandibular Joint Radiography
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
9 Dental Materials
	43 Restorative and Esthetic Dental Materials
		Learning and Performance Outcomes
		Key Terms
		Standardization of Dental Materials
			Criteria for a New Dental Material
		Properties of Dental Materials
			Mechanical Properties
				Types of Stress and Strain
			Ductility and Malleability
			Thermal Change
				Contraction and Expansion
			Electrical Properties
			Corrosive Properties
			Hardness
			Solubility
			Application Properties
				Flow
				Adhesion
				Retention
				Curing
		Direct Restorative and Esthetic Materials
			Amalgam
				Indications for Using Dental Amalgam
				Contraindications to the Use of Dental Amalgam
				Composition of Dental Amalgam
				High-Copper Alloys
				Mercury-to-Alloy Ratios
				Nonmercury Alloys
				Controversial Issues in Mercury
				The Application of Dental Amalgam
					Preparation
					Trituration
					Condensation
					Carving and Finishing
			Composite Resins
				Indications for Using Composite Resins
				Contraindications for Using Composite Resins
				Composition of Composite Resins
					Resin Matrix
					Filler
					Coupling Agent
					Pigments
				Application of Composites
					Shade Selection
					Application
				Polymerization
				Finishing and Polishing
					Steps in Finishing a Composite Resin
			Glass Ionomers
				Resin Modified
				Metal Reinforcement
				Fabrication and Application
				Cautions for Placing Glass Ionomers
		Temporary Restorative Materials
			Intermediate Restorative Materials
			Provisional Restorative Materials
		Tooth-Whitening Materials
			Composition of Whitening Materials
			Methods of Tooth Whitening
		Indirect Restorative Materials
			Gold–Noble Metal Alloys
			Ceramic Castings
			Porcelain
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	44 Dental Liners, Bases, and Bonding Systems
		Learning and Performance Outcomes
		Key Terms
		Prepared Tooth Structures
		Pulpal Responses
			Types of Pulpal Stimuli
		Cavity Liners
			Calcium Hydroxide
			Glass Ionomer
				Application of a Liner
		Cavity Sealers
			Varnish
				Fluoride Varnish
				Application
		Desensitizer
			Application
		Dental Bases
			Types of Materials Used
			Application
		Dental Etchant
			Application
		Dental Bonding
			Enamel Bonding
			Dentin Bonding
			Application
				Guidelines for Clinical Application of Bonding Products
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	45 Dental Cements
		Learning and Performance Outcomes
		Key Terms
		Classification of Dental Cement
			Permanent Cements
			Temporary Cements
		Variables Affecting Final Cementation
			Mixing Time
				Guidelines for Mixing Dental Cements
				Automix System
			Humidity
			Powder-to-Liquid Ratio
			Temperature
		Types of Cement
			Glass Ionomer Cement
				Chemical Makeup of Glass Ionomer Cement
				Application
			Composite Resin Cement
				Chemical Makeup of Composite Resin Cement
				Application
			Zinc Oxide–Eugenol Cement
				Chemical Makeup of Zinc Oxide–Eugenol Cement
				Application
			Polycarboxylate Cement
				Chemical Makeup of Polycarboxylate Cement
				Application
			Zinc Phosphate Cement
				Chemical Makeup of Zinc Phosphate Cement
				Application
		Cement Removal
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	46 Impression Materials and Techniques
		Learning and Performance Outcomes
		Key Terms
		Classification of Impressions
			Preliminary Impressions
			Final Impressions
			Bite Registrations
		Impression Trays
			Stock Trays
				Characteristics
				Sizing of Tray
				Adaptation
			Custom Trays
			Tray Adhesives
		Hydrocolloid Materials
			Irreversible Hydrocolloid: Alginate
				Composition and Chemistry
				Physical Phases
				Strength
				Dimensional Change
				Packaging and Storage
				Types of Setting
				Altering Setting Time
				Water-to-Powder Ratio
				Mixing Techniques
				Taking an Alginate Impression
				Explain Procedure to Patient
				Evaluating Alginate Impression
				Impressions of Edentulous Arches
			Reversible Hydrocolloid
				Tray Material
				Syringe Material
				Application of Reversible Hydrocolloid Impression Material
		Elastomeric Materials
			Characteristics
			Forms of Materials
				Light-Bodied Material
				Regular and Heavy-Bodied Materials
				Basic Impression Technique
			Curing Stages and Types
			Mixing of Materials
				Paste System
				Automix System
				Mixing Unit System
				Putty System
			Types of Elastomeric Materials
				Polysulfide
			Polyether
			Silicone
			Polysiloxane
		Occlusal (Bite) Registration
			Wax Bite Registration
			Polysiloxane Bite Registration Paste
			Zinc Oxide–Eugenol Bite Registration Paste
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	47 Laboratory Materials and Procedures
		Learning and Performance Outcomes
		Key Terms
		Safety in the Dental Laboratory
			Laboratory Rules
			Physical Safety
			Chemical Safety
			Biohazards
		Dental Laboratory Equipment
			Heat Sources
			Model Trimmer
			Vacuum Former
			Vibrator
			Laboratory Handpiece
			Sandblaster
			Articulator
			Face Bow
			Dental Lathe
			Specialized Spatulas and Bowls
				Wax Spatulas
				Mixing Spatulas
				Rubber Bowls
		Dental Models
			Gypsum Products
				Chemical Properties
				Setting Reactions
				Forms
					Impression Plaster (Type I) and Model Plaster (Type II)
					Dental Stone (Type III)
					Die Stone (Type IV)
					High-Strength Stone (Type V)
				Powder-to-Water Ratio
			Pouring Dental Models
				Double-Pour Method
				Box-and-Pour Method
				Inverted-Pour Method
			Trimming and Finishing Dental Models
				Anatomic and Art Portions
				Polishing Plaster Models
		Custom Impression Trays
			Criteria for Creating Custom Impression Trays
			Guidelines and Terminology for Creating a Custom Impression Tray
			Acrylic Resin Tray Materials
			Light-Cured Resin Tray Materials
			Vacuum-Formed Thermoplastic Resin
		Dental Waxes
			Classification of Waxes
				Pattern Waxes
					Inlay Wax
					Casting Wax
					Baseplate Wax
				Processing Wax
					Boxing Wax
					Utility Wax
					Sticky Wax
				Impression Waxes
					Corrective Impression Wax
					Bite Registration Wax
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
10 Assisting in Comprehensive Dental Care
	48 General Dentistry
		Learning and Performance Outcomes
		Key Terms
		Restoration Process
			Initial Preparation
			Terminology
			Final Preparation
		Permanent Restorations
			Class I Restorations
				Tooth Preparation
				Special Considerations
			Class II Restorations
				Tooth Preparation
				Special Considerations
			Class III and IV Restorations
				Tooth Preparation
				Special Considerations
			Class V Restorations
				Tooth Preparation
				Special Considerations
		Complex Restorations
			Retention Pins
		Intermediate Restorations
		Veneers
		Tooth Whitening
			Treatment Options
				In-Office Treatment
				At-Home Treatment
				Over-the-Counter Options
					Brush-on Whitening
					Whitening Strips
					Trays With Bleaching Gels
			Dental Assistant’s Role in Tooth Whitening
			Patient Instructions for Tooth Whitening
			Abuse of Whitening Products
			Adverse Effects of Tooth Whitening
				Sensitivity
				Tissue Irritation
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	49 Matrix Systems for Restorative Dentistry
		Learning and Performance Outcomes
		Key Terms
		Posterior Matrix Systems
			Universal Retainer
			Matrix Band
				Contouring
			Retainerless Matrix Systems
			Wedges
		Anterior Matrix Systems
		Alternative Matrix Systems
			AutoMatrix System
			Matrix Systems for Primary Teeth
				T-Band
				Spot-Welded Band
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	50 Fixed Prosthodontics
		Learning and Performance Outcomes
		Key Terms
		Plan of Care
		Indirect Restorations
			Inlays and Onlays
			Veneers
				Porcelain Veneers
			Crowns
			Fixed Bridge
				Components of a Fixed Bridge
					Unit
					Pontic
					Abutment
				Resin-Bonded Bridge
		Role of the Dental Laboratory Technician
			Laboratory Prescription
			Laboratory Working Days
		Overview of a Crown Procedure
			Shade Selection
			Tooth Preparation
			Retention Aids for Crowns
				Core Buildup
				Retention Pins
				Post and Core
			Gingival Retraction and Tissue Management
				Gingival Retraction Cord
				Retraction Cord Packing
				Surgical Retraction
			Final Impression and Bite Registration
			Provisional Coverage
			Delivery Appointment
			Provisional Placement of a Permanent Casting
		Overview of a Bridge Procedure
			Preparation Appointment
			Try-in and Cementation Appointment
			Patient Instructions
		Computer-Assisted Restorations
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	51 Provisional Coverage
		Learning and Performance Outcomes
		Key Terms
		Expanded Function
		Categories of Provisional Coverage
			Custom Provisional
			Prefabricated Crowns
		Criteria for Provisional Fabrication
			Custom Provisional Method
			Custom Provisional Materials
				Powder/Liquid Materials
				Paste and Paste Materials
				Light-Polymerized Materials
			Preformed Crown Method
			Criteria for Cementation of a Provisional Crown
			Troubleshooting When Fabricating a Provisional
		Home Care Instructions
		Removal of the Provisional Crown or Bridge
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	52 Removable Prosthodontics
		Learning and Performance Outcomes
		Key Terms
		Factors Influencing the Choice of a Removable Prosthesis
			Extraoral Factors
				Physical Health
				Mental Health
				Patient Motivation
				Age
				Dietary Habits
				Social and Economic Factors
				Occupation
			Intraoral Factors
				Musculature
				Salivary Flow
				Residual Alveolar Ridge
				Oral Mucosa
				Oral Habits
				Tori
		Removable Partial Denture
			Components of a Partial Denture
				Framework
				Connectors
				Retainer
				Rest
				Artificial Teeth
			Appointment Sequencing for a Partial Denture
				Appointment One: Records
				Appointment Two: Preparation
				Appointment Three: Try-in
				Appointment Four: Delivery
				Appointment Five: Postdelivery Check
			Home Care Instructions
		Full (Complete) Denture
			Components of a Full Denture
				Base
				Flange
				Post Dam
				Artificial Teeth
			Appointment Sequencing for a Full Denture
				Appointment One: Records
				Appointment Two: Final Impression
				Appointment Three: Try-in of Baseplate and Occlusal Rim
					Artificial Teeth
					Occlusal Registration
					Functionally Generated Path Technique
				Appointment Four: Try-in
				Appointment Five: Delivery
				Appointment Six: Postdelivery
			Home Care Instructions
			What to Expect the First Month
		Immediate Dentures
			Construction
			Surgical Template
			Placement
			Overdentures
		Denture Adjustment and Relining
			Tissue Conditioners
			Impression
			Delivery
		Denture Repairs
		Denture Duplication
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	53 Dental Implants
		Learning and Performance Outcomes
		Key Terms
		Indications for Implants
		Contraindications to Implants
		The Dental Implant Patient
			Psychologic Evaluation
			Dental Examination
			Medical History and Evaluation
			Specialized Radiographs and Imaging
			Diagnostic Casts and Surgical Stents
		Preparation for Implants
			Informed Consent
			Surgical Preparation
			Lack of Bone Density
		Types of Dental Implants
			Endosteal Implant
			Maxillary Implants
			Subperiosteal Implant
			Transosteal Implant
		Maintenance of Dental Implants
			Home Care
			Routine Office Visits
			Implant Treatment Failure
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	54 Endodontics
		Learning and Performance Outcomes
		Key Terms
		Pulpal Damage
			Causes
			Symptoms
		Endodontic Diagnosis
			Percussion and Palpation
			Thermal Sensitivity
			Electric Pulp Testing
			Radiographic Imaging
		Diagnostic Conclusions
		Endodontic Procedures
			Pulp Capping
			Pulpotomy
			Pulpectomy
		Instruments and Accessories
			Hand Instruments
				Explorer
				Endodontic Spoon Excavator
				Spreaders and Pluggers
				Glick Number 1
			Hand-Operated Files
				K-type File
				Hedstrom File
				Reamer File
				Broaches
			Rotary-Operated Files and Burs
			Ancillary Instruments
				Rubber Stops
				Paper Points
		Microscopic Endodontics
		Medicaments and Dental Materials in Endodontics
			Irrigation Solutions
			Intracanal Medicaments
			Root Canal Sealers
			Root Canal Filling Material
		Overview of Root Canal Therapy
			Anesthesia and Pain Control
			Isolation and Disinfection of the Operating Field
			Access Preparation
				Estimated Working Length
			Electronic Apex Locator
			Debridement and Shaping of the Canal
			Obturation
		Surgical Endodontics
			Apicoectomy and Apical Curettage
			Retrograde Restoration
			Root Amputation and Hemisection
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	55 Periodontics
		Learning and Performance Outcomes
		Key Terms
		The Periodontal Examination
			Medical and Dental History
			Dental Examination
				Mobility
				Oral Tissues and Supporting Structures
				Periodontal Probing
				Bleeding Index
				Occlusal Adjustment
				Radiographic Analysis
		Periodontal Instruments
			Periodontal Probes
			Explorers
			Scalers and Files
			Curettes
			Surgical Knives
			Pocket Markers
		Hand Scaling and Ultrasonic Scaling
			Ultrasonic Scaler
				Indications
				Contraindications
				Precautions for Children
		Nonsurgical Periodontal Treatment
			Dental Prophylaxis
			Scaling and Root Planing
			Gingival Curettage
			Antimicrobial and Antibiotic Agents
			Locally Delivered Antibiotics
		Surgical Periodontal Treatment
			Advantages and Disadvantages
			Remaining Bone
			Excisional Surgery
				Gingivectomy
				Gingivoplasty
			Incisional Surgery
			Osseous Surgery
				Osteoplasty
				Ostectomy
			Crown Lengthening
			Soft Tissue Grafts
				Pedicle Graft
				Free Gingival Soft Tissue Graft
			Postsurgical Patient Instructions
			Periodontal Surgical Dressings
				Zinc Oxide–Eugenol Dressing
				Noneugenol Dressing
			Esthetic and Plastic Periodontal Surgery
		Lasers in Periodontics
			Advantages of Laser Surgery
			Laser Safety
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	56 Oral and Maxillofacial Surgery
		Learning and Performance Outcomes
		Key Terms
		Members of the Oral and Maxillofacial Surgical Team
			The Oral Surgeon
			The Surgical Assistant
		The Surgical Setting
			Surgical Preparation
			Private Practice
			Operating Room
		Specialized Instruments and Accessories
			Elevators
			Forceps
			Surgical Curette
			Rongeur
			Bone File
			Scalpel
			Hemostat
			Needle Holder
			Surgical and Suture Scissors
			Retractors
			Mouth Props
			Chisel and Mallet
			Rotary Instruments
		Surgical Asepsis
			Sterile Field
			Surgical Scrub
			Proper Gloving
		Surgical Procedures
			Forceps Extraction
			Multiple Extractions and Alveoplasty
			Removal of Impacted Teeth
			Biopsy
				Oral Brush Biopsy
				Incisional Biopsy
				Excisional Biopsy
				Fine Needle Aspiration
				Biopsy Results
		Sutures
			Suture Placement
			Suture Removal
		Postoperative Care
			Control of Bleeding
			Control of Swelling
				Control of Pain
			Postoperative Diet
		Postsurgical Complications
			Alveolar Osteitis
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	57 Pediatric Dentistry
		Learning and Performance Outcomes
		Key Terms
		The Pediatric Dental Team and Office
			The Pediatric Dentist
			The Pediatric Dental Assistant
			The Pediatric Dental Office
		The Pediatric Patient
			Erikson’s Stages of Development
				Learning Basic Trust
				Learning Autonomy
				Play Age
				School Age
				Adolescence
			Behavior Management
				Guidelines for Child Behavior
				The Challenging Patient
		Patients With Special Needs
			Intellectual Disability
			Down Syndrome
			Autism
			Cerebral Palsy
		Diagnosis and Treatment Planning
			Medical and Dental History
			Initial Clinical Examination
				Radiographic Imaging
				Extraoral Examination
				Intraoral Soft Tissue Examination
				Examination and Charting of Teeth
		Preventive Dentistry for Children
			Oral Hygiene
			Fluorides
				Fluoride Varnish
			Diet
			Sealants
			Orofacial Development
			Sports Safety
		Pediatric Procedures
			Restorative Procedures
				Anesthesia and Pain Control
				Use of the Dental Dam
				Instrument Size
				Matrix System
			Endodontic Procedures
				Pulp Therapy
				Pulpotomy
			Prosthodontic Procedures
				Stainless Steel Crown
				Types of Crowns
		Dental Trauma
			Fractured Anterior Teeth
			Traumatic Intrusion
			Extrusion and Lateral Luxation Injuries
			Avulsed Teeth
				Replanting an Avulsed Tooth
		Child Abuse and Neglect
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	58 Coronal Polishing
		Learning and Performance Outcomes
		Key Terms
		Coronal Polishing
			Selective Polishing
		Dental Stains
			Types of Stains
			Methods of Removing Plaque and Stains
				Air Polishing
				Rubber Cup Polishing
		Handpieces and Attachments for Coronal Polishing
			Polishing Cups
			Bristle Brushes
				Bristle-Brush Polishing Stroke
			Prophylaxis Angle and Handpiece
				Grasping the Handpiece
				Handpiece Operation
				The Fulcrum and Finger Rest
		Polishing Agents
		Polishing Esthetic Restorations
		Coronal Polishing Steps
			Polishing Stroke
			Positioning the Patient and Operator
				Positioning the Patient
				Positioning the Operator
			Sequence of Polishing
			Flossing After Polishing
			Evaluation of Polishing
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	59 Dental Sealants
		Learning and Performance Outcomes
		Key Terms
		How Sealants Work
			Dental Caries and Sealants
		Indications for Sealants
		Contraindications to Sealants
		Types of Sealant Materials
			Method of Polymerization
			Color
			Fillers
			Working Time
			Placement Technique
		Preventing Problems With Sealants
			Etching
			Bite Interference by Sealant
			Failures
			Blocked Contacts
			Fluoride Release
			Microabrasion
		Precautions for Dental Personnel and Patients
			Etchant Precautions
			Sealant Precautions
			Storage and Use
		Factors in Sealant Retention
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	60 Orthodontics
		Learning and Performance Outcomes
		Key Terms
		Benefits of Orthodontic Treatment
			Psychosocial Problems
			Oral Malfunction
			Dental Disease
		The Orthodontic Team and Office
			The Orthodontist
			The Orthodontic Assistant
			The Orthodontic Office
		Understanding Malocclusion
			Developmental Causes
			Genetic Causes
			Environmental Causes
				Birth Injuries
				Injury Throughout Life
			Habits
		Malocclusion
			Class I Malocclusion
			Class II Malocclusion
			Class III Malocclusion
			Malaligned Teeth
		Management of Orthodontic Problems
			Corrective Orthodontics
		Orthodontic Records and Treatment Planning
			Medical and Dental History
			Physical Growth Evaluation
			Social and Behavioral Evaluation
			Clinical Examination
				Evaluation of Oral Health
				Evaluation of Jaw and Occlusal Function
			Diagnostic Records
				Photographs
				Analysis of Facial Proportions
				Craniofacial Images
				Cephalometric Analysis
				Computed Tomography
				Diagnostic Casts
		Case Presentation
			Financial Arrangements
		Specialized Instruments and Accessories
		Orthodontic Treatment
			Fixed Appliances
			Separators
			Orthodontic Bands
				Fitting Molar Bands
				Cementation of Orthodontic Bands
			Bonded Brackets
			Auxiliary Attachments
			Arch Wire
				Types of Arch Wires
				Shapes of Arch Wires
				Ligating the Arch Wire
			Power Products
		Clear Aligner Treatment
		Adjustment Visits
			Checking the Appliance
		Oral Hygiene and Dietary Instructions
		Headgear
			Face Bow
			Traction Devices
		Completed Treatment
			Retention
				Orthodontic Positioner
				Hawley Retainer
				Lingual Retainer
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
11 Dental Administration and Communication Skills
	61 Communication in the Dental Office
		Learning and Performance Outcomes
		Key Terms
		Cultural Diversity
		Understanding Human Behavior
			Significant People in Psychology
			Social Attitudes
			Peer Pressure
		Communication Pathways
			Verbal Communication
				Words Are Important
				Voice Quality
				Asking Questions
			Nonverbal Communication
			Listening Skills
		Communicating With Colleagues
			Being a Team Member
			Stress in the Dental Office
				Causes
				Methods of Stress Reduction
			Conflict Among Coworkers
		Communicating With Patients
			Patient Needs
				Psychological Needs
				Anxiety and Fear of Pain
				Dental-Phobic Patients
				Patient’s Responses
				Physical and Mental Needs
				Financial Needs
			Meeting Patient Needs
				Positive Atmosphere
				Sincerity
				Showing Respect
				Respecting the Patient’s Time
				Resolving Complaints and Misunderstandings
				Remaining Approachable
				Respecting Patient Confidentiality
		Phone Skills
			Etiquette
			Incoming Calls
			Working With Difficult Callers
			Placing a Caller on Hold
				On-Hold Message Systems
			Callers Wanting to Speak to the Dentist
			Taking Messages
			Phone Message Systems
				Answering Service
				Answering Machine
				Voice Mail
				Patients’ Preferred Method of Communication
				Emailing
					Email Etiquette
				Automatic Dialing Services
				Text Messaging
			Phone Equipment
				Headsets
				Pager
				Facsimile (“Fax”) Machine
		Written Communications
			Equipment
			Business Letters
				Types of Business Letters
				Letters to Colleagues
				Letters to Insurance Carriers
				Format of a Business Letter
				Anatomy of a Business Letter
			Preparing Envelopes for Mailing
		Marketing Your Dental Practice
			Goals of Practice Marketing
			Logistics of Marketing
				The Plan
				Marketing Budget
				Tracking Responses
			Types of Practice Marketing
				Dental Office Newsletter
				Patient Education Materials
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	62 Business Operating Systems
		Learning Outcomes
		Key Terms
		Operating Procedure Manual
			HIPAA Compliance
				HIPAA Privacy Compliance List
			Personnel Manual
		Computer Applications in the Dental Office
			Characteristics of the Computer
		Cyber Security
		Record Keeping
			Types of Records and Files
				Patient Dental Records
				Patient Financial Records
				Practice Business Records
		Filing Systems
			Basic Filing Methods
				Alphabetical
				Color Coding
				Numerical
				Chronologic
				Electronic
			Guidelines for Efficient Filing
			Active and Inactive Files
			Purge Tabs
			Record Protection and Confidentiality
				HIPAA Electronic Safeguards
				Protecting Electronic Files
				Protecting Paper Files
		Appointment Scheduling
			Goals of Efficient Appointment Scheduling
			Computerized or Manual Scheduling
			The Appointment Book
			Guidelines for Scheduling
				Units of Time
				Columns Per Day
			Outlining the Appointment Schedule
				Office Hours
				Buffer Time
				Meetings
				Holidays
			Making Appointment Book and Appointment Card Entries
			Special Considerations for Scheduling
				Daily Scheduling Rules
				New Patients
				Scheduling for the Dental Hygienist
				Recall Patients
				Children
				Emergency Patients
				Scheduling an Appointment Series
				Scheduling for the Expanded-Functions Dental Assistant
			Confirmation of Appointments
			Patient Circumstances
				Late Patients
				Canceled Appointments
				Short-Notice Appointments
			Daily Treatment Area Schedule
				Appointment Preparations
				Daily Meeting
		Preventive Recall Programs
			Types of Recall Systems
				Continuing Appointment System
				Written Recall Notification
				Recall by Telephone
		Inventory Management
			Computerized Inventory System
			Guidelines for Ordering Dental Supplies
				When Ordering Supplies
				Reorder Point
				Marking the Reorder Point
				Automatic Shipments
				Quantity Purchase Discount
				Reorder Quantity
				Backorders
				Order Exchange, Return, or Replacement
				Requisitions and Purchase Orders
		Dental Supply Budget
			Consumables and Disposables
			Expendables
			Nonexpendables
			Major Equipment
		Equipment Repairs
			Equipment Records
				Service Contracts
			Service Call
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	63 Financial Management in the Dental Office
		Key Terms
		Account Management
		Gathering Financial Information
			Fee Presentation
			Credit Report
			Making Financial Arrangements
			Accounting
		Accounts Receivable
			Types of Accounts Receivable Systems
				Computerized Accounts Receivable Management
				Pegboard Accounts Receivable Management
			Accounts Receivable Management Basics
				Charge Slips
				Walkout Statements
				Daily Journal of Business Transactions
			Recording Payments
			Patient Account Records
			Payment
				Payment at the Time of Treatment
				Cash
				Check
				Credit Cards
				Digital Wallet
				Professional Courtesy and Discounts
			Daily Proof of Posting
			Bank Deposits
			Monthly Statement
				Divided Payment Plans
		Collections
			Accounts Receivable Report
				Management of Collection Efforts
				Collection Telephone Calls
				Collection Letters
				Final Collection Options
				Collection Agency
				Small Claims Court
				Collection Follow-Through
		Accounts Payable Management
			Dental Office Overhead
				Fixed Overhead
				Variable Overhead
				Gross Versus Net Income
			Disbursements
				Packing Slips, Invoices, and Statements
			Organizing Expenditure Records
				Payment of Accounts
				Cash on Delivery
				Petty Cash
					Replenishing Petty Cash Funds
		Writing Checks
			Check Terminology
			Check Endorsement
				Stop Payment Order
				Nonsufficient Funds
				Business Summaries
		Payroll
			Payroll Deductions
				Income Tax Withholding
				Federal Insurance Contributions Act
				Other Deductions
				Government Remittance
		Dental Insurance
			Traditional Insurance Plan
			Managed Care Dental Insurance Plan
				Capitation Plans (Dental HMOs)
				Preferred Provider Organizations (Dental PPOs)
				Exclusive Provider Organizations (EPOs)
				Direct Reimbursement Plan
				Individual Practice Associations
				Patient Protection and Affordable Care Act
			Parties Involved in Dental Insurance
			How Benefits Are Calculated
				Usual, Customary, and Reasonable Fees
				Schedule of Benefits
				Fixed Fee Schedule
			Determining Eligibility
			Determining Benefits
				Limitations
					Least Expensive Alternative Treatment
					Dual Coverage
						Determining Primary and Secondary Carriers.
						Birthday Rule.
						Coordination of Benefits.
				Nonduplication of Benefits
			Dental Procedure Codes
			Claim Forms
				Claim Form Preparation
				Paper Claim
					Signature on File
				Electronic Claim
			HIPAA and Electronic Transactions
			Claim Form Processing
				Tracking Claims in Process
			Payments From Insurance Carriers
			Handling Overpayments
			Insurance Fraud
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
	64 Marketing Your Skills
		Learning and Performance Outcomes
		Key Terms
		Your Professional Career
			Goals and Philosophy
			Marketing Yourself
			Career Opportunities
				Private Practice
				Insurance
				Sales
				Research
				Management Consulting
				Teaching
				Dental Schools
				Hospitals
				Public Health and Government Programs
		Locating Employment Opportunities
			Newspaper Advertisements
			Campus Placement
			Employment Agencies
			Temporary Agencies
			Dental Supply Companies
			Professional Organizations
			Social Media
				LinkedIn
				Facebook
				Twitter
		Seeking Employment
			Telephone Contact
			Résumé
				Electronic Résumé
			Cover Letter
			Completing a Job Application Form
			The Interview
				Promptness
				Appearance
				Interviewing Professionally
				Listen
				Don’t Talk Too Much
				Don’t Be Too Familiar
				Use Appropriate Language
				Don’t Be Arrogant
				Take Care to Answer the Questions
				Ask Questions
				Don’t Appear Desperate
				Concluding the Interview
				Follow-Up Letter
		Salary Negotiations
		Employment Agreement
		Americans With Disabilities Act
		Job Termination
		Achieving Career Objectives
			Positive Attitude
			Professional Responsibilities
			Physical Well-Being
		Patient Education
		Legal and Ethical Implications
		Eye to the Future
		Critical Thinking
		Electronic Resources
Bibliography
Glossary
	A
	B
	C
	D
	E
	F
	G
	H
	I
	J
	K
	L
	M
	N
	O
	P
	Q
	R
	S
	T
	U
	V
	W
	X
	Z
Index
	A
	B
	C
	D
	E
	F
	G
	H
	I
	J
	K
	L
	M
	N
	O
	P
	Q
	R
	S
	T
	U
	V
	W
	X
	Y
	Z
Tooth Numbering for the Primary Dentition
Tooth Numbering for the Permanent Dentition




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