Medical Tourism Facilitator's Handbook

Content: Defining the Role of the Facilitator Professional Medical Travel Facilitator Case Management Travel Planner Travel Agent Individual Designations      The Travel Agent Proficiency (TAP) Test      Certified Travel Associate (CTA) Designation      Travel Agency Credentials      IATA/IATAN Endorsement      IATAN Credentials/ID Cards      Agency Appointments      Airlines Reporting Corporation (ARC) Agencies Without ARC Accreditation or Appointments Regulatory Oversight Computer Software and Programs to Support Your Travel Agency Business Web Portal (Electronic Mail) Concierge Additional Resources      Trade and Industry Organizations      American Society of Travel Agents      ASTA Future Travel Professional (FTP) Club      National Association of Commissioned Travel Agents, Inc.      International Airlines Travel Agent Network (IATAN)- www.iatan.org      Airline Reporting Corporation-www.arccorp.com Travel Agency Bonds Travel Trade Publications Travel Agency Software        Business Startup Business Plan Present Status of the Business Describe Your Competitive Advantage Industry Overview Marketing Plan Customer Service Plan Technology Plan Consultants for Your Business Compliance Plan Basic Privacy Laws Developing a Medical Records and Electronic Data Privacy and Security Plan The Red Flags Rule: Fair and Accurate Credit Transactions Act (FACTA) Compliance Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Compliance Health Care Business Associate Agreement      Recitals      Definitions           Specific Definitions           Obligations and Activities of Business Associate           Permitted Uses and Disclosures by Business Associate           Obligations of Covered Entity           Permissible Requests by Covered Entity           Term and Termination           Miscellaneous Health Information Technology for Economic and Clinical Health (HITECH)        Developing a Business Startup Budget Financial Projections Cash Management Plan Costly Contingencies, Refunds, and Liabilities Nonrefundable and Partially-Refundable Deposits Ostensible Agency Liability Failure to Perform Due Diligence Privity of Contract Joint and Several Liability Liquidated Damages Slow Pay        Understanding Managed Care and Health Care Reimbursement Health Plans in the United States Health Maintenance Organizations (HMOs) Administrative Services Organizations (ASOs) Preferred Provider Organizations (PPOs) Third-Party Administrators (TPAs) Exclusive Provider Organizations (EPOs) Consumer-Driven Health Plans (CDHPs) Medicare and Medicaid        Building Your Product and Inventory What Do You Sell?  The Procedures Paper or Software? Anesthesia Overview General Anesthesia Regional (Block) Anesthesia Spinal Anesthesia Epidural and Caudal Anesthesia Peripheral Nerve Block Intravenous Regional Anesthesia (Bier Block) Monitored Anesthesia Care (MAC) (Anesthesia Standby) Local Anesthesia Acupuncture and Hypnosis Hypnotic Anesthesia Postanesthesia Recovery An Overview of Medical Procedures      Diagnostic Procedures      Cancer Treatment      Cardiac surgery      Laryngectomy      Biopsy      Myotomy      Radiosurgery      Laparoscopy      Cauterization      Pleurodesis      Grafting      Hemorrhoidectomy      Fistulotomy      Parathyroidectomy      Angioplasty      Cricothyrotomy or Corodotomy      Endoscopic Thoracic Sympathectomy      Frenectomy      Eye Surgery           Corneal Transplantation           Refractive Surgery           Cataract Surgery           Macular Degeneration           Glaucoma           Retinal Detachment Gynecological Surgery      Hysterectomy      Oophorectomy      Episiotomy      Tubal ligation      Tubal reversal (tubal anastomosis)      Colporrhaphy      Lithotripsy      Orchidectomy      Circumcision      Foreskin restoration      Penectomy or Peotomy      Phalloplasty      Vasectomy      Prostatectomy Discectomy Bilateral Cingulotomy Cordotomy or Chordotomy Orthopedic Surgery      Hip Replacement      Hip Resurfacing (Birmingham HipTM)      Arthrodesis      Arthroplasty      Arthroscopy Knee Replacement (TKR)      Partial Knee Resurfacing/Unicondylar Knee Arthroplasty (UKA)/Journey Deuce      Anterior Cruciate Ligament (ACL) Reconstruction Shoulder Reconstruction      Acromioplasty      Ulnar Collateral Ligament Reconstruction or Tommy John Procedure Amputation Shoulder Replacement      Pediatric Surgery      Plastic Surgery      Rhytidoplasty or rhytidectomy BOTOX(R) Cosmetic, Dermal Fillers, and Other Wrinkle Treatments Breast Augmentation (Implants)      Breast Lift (mastopexy)      Breast Reduction      Breast Reconstruction      Reconstructive Mammoplasty      Lumpectomy      Mammectomy or Mastectomy      Flap Procedures      Buttock Augmentation/Buttock Lift      Eyelid Surgery (blepharoplasty)      Ear Surgery (otoplasty)           Myringotomy           Stapedectomy           Mastoidectomy           Adenoidectomy           Tracheotomy           Tracheostomy      Frontalis lift or Forehead Lift      Liposuction      Tummy Tuck (abdominoplasty)      Thigh Lift      Facelift (rhytidectomy)           Thread Facelift      Rhinoplasty (Nose Surgery)      Mentoplasty Podiatric Surgery Regenerative Medicine      Spine Surgery           Khyphoplasty      Laminectomy      Hemicorporectomy Urological Surgery      Diverticulectomy      Abdominal Surgery      Splenectomy      Pancreaticoduodenectomy      Kidney Transplantation      Lung Transplantation      Thoracotomy      Thrombectomy      Thymectomy      Pneumonectomy or Pneumectomy      Nephrectomy      Thyroidectomy      Heart transplantation      Hernia Repair      Gastrectomy      Nissen fundoplication      Cholecystectomy      Laparotomy      Hepatectomy      Appendectomy      Cesarean section or C- Section      Colon resection      Colostomy Weight Loss Surgery (Bariatric Surgery)      Bariatric Surgery \"Lite\"        Workflows Initial Contact Contacting the Medical Experts Reporting Back to the Client Day Before Travel Travel Day On Arrival at the Destination Hotel Considerations Second-Tier City Considerations RevPAR-Watch Out For \"Ancillary\" Fees Keeping the Terms of the Negotiated Rates Are Key Pointers on How to Negotiate On the Day of Surgery or the Day Prior to Surgery On the Day of Discharge Postoperative Tourism and Leisure Activities On the Day of Departure On Return Back to the Client\'s Home Country Contracting for Your Services      Working Up a Price Estimate      Dealing with Extra Charges that May Arise Travel Planning      Planning the Travel for a Surgical Client      Planning the Travel for a Wellness Visit Client      Planning the Travel for a Diagnostic Services Client      If the Client Is Unable to Travel in Commercial Airliners Peri-Operative Planning      Preoperative Details and Preparations Postoperative: In Country, Prior to Departure Postoperative, Follow-Up, and Aftercare Postsurgery      Recuperation Period        Spa Tourism
 Derek Bryson Hedden Target Market Getting to Know Your Client Services Types of Spas      Medical Spas      Resort Spas      Destination Spas      Hot Springs      Weight Loss Spas Spa Associations        Quality and Safety Transparency
 Lisa Beichl, Transparent Borders LLC Types of Medical Tourism Groups and Venues      Medical Tourism Venues      General Medical Tourism Flow (Domestic and International) Risk Assessments      Market Risk      Transition Risk Importance of Transparency in Managing Risks Importance of Market Transparency in International Medical Tourism Quality and Safety Transparency Accreditation Patient Safety Quality Tools to Promote Transparency Risks and Rewards of Medical Tourism Measuring Outcomes      Surgical Site Infection Rates      Readmission Rates      Mortality Rates and Discharge Status      Patient Satisfaction Movement to Standard Best Practices        Putting It All Together: Your Provider Network Anticircumvention Professional Liability Issues      Disclaimer of Liability      Option 2: Each Responsible for Own Acts      Theories of Liability      Ostensible Liability      Vicarious Liability      Shared Liability      Assignment of the Contract Provider Credentialing and Privileging      Agreement to Accept Hospital\'s Credentialing      Dispute Resolution      Liquidated Damages      Reimbursement and Financial Terms           Exclusions and Inclusions           Cancellations and Provider Refund Policies, If Any           Commissions           Forms or Methods of Payment           Revenue Cycle           Time Period for Provider to Receive Payment           Confidentiality Physician and Dentist Agreements      Credentialing and Privileging      Malpractice and Professional Liability      Hotel Agreements      Chauffeur Services Contracts, Agreements, and Forms Market Research Medical Association Contact Information Quality Metrics and Outcomes Dealing with Late-Reported or Delayed Adverse Outcomes Additional Resources Bibliography    Index