Measuring Regulatory Performanc - OECD _ OCDE

Foreword
Table of Contents
Policy Conclusions
Introduction
How OECD Countries Use Perception Surveys in the Regulatory Policy Cycle
	Characteristics of questionnaires
	Conclusion
Understanding Pitfalls in the Design of Surveys
	Pitfalls in survey design
	Conclusion
Good Practices in Survey Design Step-by-Step
	Six steps to better survey design
		Step 2. Draft survey questions
		Step 3. Pilot and re-adjust questionnaire
		Step 4. Select respondents and the data collection method
		Step 5. Running the survey
		Step 6. Analysing the results
	Conclusion
Understanding the Drivers of Perception to Improve the Use of Survey Results
	The fundamental drivers of perceptions
	How to identify the drivers of perception
	Conclusion
Policy Lessons for the Use of Perception Surveys for Evaluation, Diagnosis and Communication
	Using perception surveys in regulatory policy evaluation and design
	Using perception surveys for communication with stakeholders
	Conclusion
Bibliography
Glossary
Annex. Overview Table on Perception Surveys