Manufacturing mastery: the path to building successful and enduring manufacturing businesses /

Cover
Half Title
Title Page
Copyright Page
Dedication Page
Table of Contents
Acknowledgments
About the Author
Introduction
Chapter 1 The Manufacturing Metamorphosis Imperative
	Why All Manufacturers Must Change
	Lean and Continuous Improvement
	Determining Your Speed of Change
	Impact on Leading Today
Chapter 2 If Vision, Mission, and Core Values Don’t Anchor Your Business, What Does?
	The Birth of the Profit Maximization Expectation
	The Purpose of the Corporation
	The Distinction between Success and Endurance
	Your Five Constituencies
		Investors
		Customers
		Suppliers
		Employees
		Community at Large
	Notes
Chapter 3 Enterprise Capabilities
	Operational and Organizational Health
	Business Operating System (BOS)
	People
	Design
	Enterprise Capabilities
Chapter 4 Relationships Were Easier in High School
	Constituents, Relationships, and Strategy
	Constituent Selection, Evaluation, and Development
	Transactions Benefit from Relationships Too
	Business Operating System and Constituent Relationships
Chapter 5 The Road to the Future
	The Role of Strategy
	Strategy Development and Finalization
	Technology and Strategy
	Notes
Chapter 6 The Fallacy of Trickle-Down Strategy
	Business Operating System and Strategy Deployment
	Communicating Strategy
	Verifying Strategy Implementation Decisions
	The Power of Why, What, and How Together
Chapter 7 Transitioning Operations from Tactical to Strategic Thinking
	Escape the Cost-Center Mentality
	Demand Responsibility and Accountability for Customer Satisfaction and Retention
	Close the Chasm between Strategic and Tactical Thinking
	Design Structural Aspects to Facilitate Speed, Agility, Flexibility, and Robustness
	Identify the Capabilities That Matter Tomorrow
Chapter 8 Overcoming Obstacles
	Low Expectations
	Poor Prioritization
	Slow Decision-Making
	Lack of Discipline
	Poor Metrics
	Yes, There Are More
Chapter 9 Strategy Defines Organization
	Learning from Others
	The Circle Organization Structure
	Designing Optimal Structure
Chapter 10 The Evergreen Manufacturer Begets the Evergreen Customer
	Enduring Growth and Dangerous Growth
	Building an Enduring Manufacturing Business
	Are You Ready and Willing?
	Establishing Your Baseline
	What Next?
	Conclusion
Appendix
Glossary
References
Index