Managing the Next Generation of Public Workers: A Public Solutions Handbook

Cover
Title
Copyright
Contents
Series Editor’s Introduction
1. Introducing Generation Next
	Purpose of This Handbook
	Outline of the Handbook
	Managing Generations in the Workplace
	The Making of a Generation
	Responses to Managing Multiple Generations in the Workforce
	Moving Forward
2. The Future Workplace: Recruitment, Retention, Benefits, and Compensation
	Recruitment and Retention of Generation Next
	Recruitment and Retention and Lessons from Other Fields
	Generational Differences for Benefits and Work Values
	Work-Life Balance
	Telecommuting
	Points to Remember
3. Volunteering
	A Special Relationship: Baby Boomers and Millennials
	Volunteering for the Ages: Young Professionals, Teenagers, and Senior Programs
	Points to Remember
4. Communicating with Generation Next
	Personal and Lifestyle Characteristics by Generation
	Training and Learning Styles
	Attitudes Toward Communication
	Items to Consider When Communicating
	Points to Remember
5. Career Development for Next Generation
	Job Duration and Lifestyle Stability Cycle
	Turnover
	Women and Education: Changes with Time and Generation
	Organizational Commitment
	Generational Differences and Organizational Movement
	Why Do Workers Leave?
	Points to Remember
6. Nonprofit Leadership Succession
	Growth in Employment
	Movement Within an Organization
	Workforce Planning
	Career Development and Nonprofits
	Points to Remember
7. Undergraduate and Graduate Public Administration Education for the Next Generation
	Online Education
	Undergraduate Education
	Tufts University 1+4 Program: Combining Education and Service
	Combined Bachelors/MPA Programs
	Points to Remember
8. Social Media and Public and Nonprofit Organizations
	Government Use of Social Media in Emergencies
	Purposes of Using Social Media
	Gauging Success
	Nonprofit and Charitable Organization Usage
	Citizen Management
	Points to Remember
9. Changing Scope of Public Service Motivation
	Interest to Serve the Public
	Public to Personal Service Motivation
	Points to Remember
10. Next Generation and a New World View
	Diversity
	Current Condition of Jobs
	Policy Implications
	Closing Thoughts on Millennials
	Conclusion
	Points to Remember
References
About the Author
Index