Managing Teams For Dummies

Title
 Contents
 Introduction
 About This Book
 Conventions Used in This Book
 How This Book Is Organized
 Icons Used in This Book
 Where to Go from Here
 Part I : Getting Into Teams
 Chapter 1: Recognizing a Business Team When You See One
 Giving "Team" a Business Meaning
 Telling the Difference between Work Groups and Teams
 How Teams Help Managers to Manage
 Introducing the Most Common Types of Teams
 Looking Before You Leap: Factors to Consider in Adopting Teams
 Chapter 2: Creating a Team Culture: Going Beyond the Magic Wand. Understanding "The Terrible Twenty" --
Why Teams Sometimes StruggleSpotting Resistance
 Winning Them Over
 Introducing the Three Cornerstones: Focus, Cohesiveness, Accountability
 Training Your Team in Six Critical Skills
 Part II : Leadership for Team Success
 Chapter 3: Leading Teams as a Coach
 Working as a Coach, Not as a Doer or Boss
 Leading by Example
 Looking Ahead While You Keep the Team Focused on the Here and Now
 Making Things Happen as a Catalyst and Advocate
 Chapter 4: Leading Teams through Change
 Instant Coffee, Instant Team? Managing the Transition. Hanging on When Business Changes Set Teams SpinningPushing Roadblocks Out of the Way
 Part III : Strategies for Building Productive Teams
 Chapter 5: The Focus Cornerstone: Seeing Where the Team Is Going, and How
 Laying a Solid Foundation Before Building the Whole House
 Goals and Roles, Like Bread and Butter
 Making Plans, Assigning Roles
 Double Dosing the V's: Vision and Values
 Chapter 6: Everyone Working Together: The Cohesiveness Cornerstone
 Hipbone's Connected to the ... Building Connections
 Putting Team Guidelines into Action. Adding Adhesive to the Cohesive: Learning and Building TogetherTraining and Learning Together
 Working the Process So You Can Process the Work
 Getting Into Team Building
 Exercising without Breaking into a Sweat
 Chapter 7: Taking Responsibility: The Accountability Cornerstone
 Evaluating the Team's Progress and Results
 Reporting Results Outward and Upward
 Evaluating Team Performance
 Peer Feedback: Rating Each Other's Performance
 Reinforcing Good Performance
 Part IV : Developing Tools for Productive Team Players
 Chapter 8: Communicating: Listening and Speaking at Your Best. Listening Effectively: There's More Than Meets the Eye and the EarMaking Active Listening Work for Your Team
 Speaking So That People Listen --
and Get Your Point
 Making Assertive Speaking Work for You
 Chapter 9: Problem-solving and Planning: Adding Method to the Madness
 Planning the Work, Working the Plan
 Solving Problems (Rather than Making Them Worse)
 Brainstorming --
Developing Ideas for Solutions
 Guiding Discussions After the Brainstorming
 Chapter 10: Resolving Conflicts on the Team
 Streamlining Toward Solutions
 Reaching for Some Handy Tools to Fix Conflicts.