Managing Innovative Projects and Programs: Using the ISO 56000 Standards for Guidance and Implementation

Cover
Half Title
Series Page
Title Page
Copyright Page
Dedication
Table of Contents
Acknowledgments
Preface
About the Authors
Chapter 1 Introduction to Project Innovation Cycle
	Introduction to Project Innovation
	Today’s Dilemma
	Addressing the “Unaddressable”
	Factors Affecting Innovation
	The Five Types of Innovation
		The Three Subcategories of Innovation
	Conclusions Related to Types of Innovations
	Common Creativity Innovation Killers
	Your Creative and Innovative Powers
		The 10 Ss
		Clauses 1, 2, and 3
		Knowledge Management System
Chapter 2 ISO 56002:2019
	Introduction
	TIME
	ISO 56000:2020 Standards
	ISO 56002:2019 Standard
		Clause 4.0 – Context of the Organization
		Clause 5.0 – Leadership
		Clause 6.0 – Planning
		Clause 7.0 – Support
		Clause 8.0 – Operations
		Clause 9.0 – Performance Evaluation
		Clause 10.0 – Improvement
	More Detailed View of Section 8: Operational
		Clause 8.1: Operational Planning and Control
			Collaboration and Partnership
		Clause 8.2: Managing Innovation Initiatives
			Subclause 8.2.1: Managing Each Innovative Initiatives
			Subclause 8.2.2: Identify How to Implement Each Innovative Initiative
		Clause 8.3: Innovation Processes
			Subclause 8.3.1: IMS Overview
	Building Blocks of the TIME Pyramid
	The Advantages of a Good IMS
	A Word of Caution
	IMS Summary
Chapter 3 Assessing the IMS: A Discussion of 56004:2019
	Assessment Approaches
		Assessment Objectives
		The Breath and the Extent of the Assessment
		Assessment Focus
		Expertise Involved in Assessment
		Data Collection and Data Collection Tools
		Data Type
		Reference and Comparison
		Data Interpretation
		Innovation Management Outputs, Formats, and Reports
	Section 5.2.1: Performance Criteria for Innovation Management
Chapter 4 The PIC Cast Members
	Introduction
	The Cast of Players
		Research and Development
		Product Engineering
		Manufacturing Engineering
		Marketing
		Executive Project Sponsor
		Project Team Leaders
		Team Leaders
		Project Managers
		Innovation Project Team
	Team Ground Rules
Chapter 5 The PIC Overview
	ISO 56002:2019 Innovation Processes Cycle
	PIC Phases
	PIC Tollgates
		Five Tollgates Summary
	Introduction to PIC Three Phases
	Six Levels of Documentation
		How to Apply the Six Levels of Documentation to Innovation
			Level 0 – Organizational
			Level I – Systems
			Level II – Phase Levels Are Divided into Process Groupings
			Level III – Process Groupings Are Divided into Processes
			Level IV – Process Levels Are Divided into Activities
			Level V – Activities Are Divided into Tasks
	Activity Block Diagrams
Chapter 6 Phase I: Creation
	Introduction
	Process Grouping 1: Opportunity Identification
		Inputs to Process Grouping 1: Opportunity Identification
		Process Grouping 1: Opportunity Identification Activity Block Diagram
	Tollgate I
	Process Grouping 2: Opportunity Development
		Objective of Process Grouping 2: Opportunity Development
		Process Grouping 2: Opportunity Development Activity Block Diagram for Apparent and/or Minor Opportunities
		Process Grouping 2: Opportunity Development Activity Block Diagram for Major Opportunities
		Process Grouping 2: Opportunity Development Activity Block Diagram for New Paradigms and Discovery Opportunities
	Process Grouping 3: Value Proposition
		Inputs to Process Grouping 3: Value Proposition
		Process Grouping 3: Value Proposition and Tollgate II Activity Block Diagram
	Tollgate II: Concept Approval
	Process Grouping 4: Concept Validation
		Process Grouping 4: Concept Validation Activity Block Diagram
	Summary of Phase I: Creation
Chapter 7 Phase II: Preparation and Producing
	Introduction
	Tollgate III: Project Approval
		Tollgate III: Activity Block Diagram
		Tollgate III: Project Approval Supports the Business Case Analysis
	Process Grouping 5: Business Case Analysis
		Inputs to Process Grouping 5: Business Case Analysis
		Business Case Validation
		Document Performance and Project Resource Requirements for Each Project/Program
		Business Cases That Do Not Require Additional Resources
			Criteria to Rank Business Cases
			Results of Business Case Approval
		Process Grouping 5: Business Case Analysis Activity Block Diagram
		Summary of Process Grouping 5: Business Case Analysis and Tollgate III
	Process Grouping 6: Resource Management
		Inputs to Process Grouping 6: Resource Management
		Process Grouping 6: Human Resource Staffing Activity Block Diagram
		Process Grouping 6: Facilities Resource Management Activity Block Diagram
			Floor Space Resource Management Activity Block Diagram
			Equipment Resource Management Activity Block Diagram
		Process Grouping 6: Facilities Setup Resource Management Activity Block Diagram
		Process Grouping 6: Financial Resources Management Activity Block Diagram
	Process Grouping 7: Documentation
		Six Document Management Systems
		Process Grouping 7: Part 1 – Product Specifications Documentation Activity Block Diagram
		Process Grouping 7: Part 2 – Project Management Plan and Facilities Planning Documentation Activity Block Diagram
		Process Grouping 7: Part 3 – Suppliers and Contractors Documentation Activity Block Diagram
		Process Grouping 7: Part 4 – Production Setup Documentation Activity Block Diagram
		Process Grouping 7: Part 5 – Producing Output Controls Documentation Activity Block Diagram
		Process Grouping 7: Part 6 – Marketing and Sales Documentation Activity Block Diagram
		Summary Process Grouping 7: Documentation
	Process Grouping 8: Production
		Process Grouping 8: Production Activity Block Diagram
	Tollgate IV: Customer Ship Approval
		Tollgate IV: Customer Ship Approval Activity Block Diagram
		Summary Process Grouping 8: Production
Chapter 8 Phase III: Delivery
	Introduction
	Process Grouping 9: Marketing, Sales, and Delivery
		Process Grouping 9: Marketing, Sales, and Delivery Activity Block Diagram
		Summary of Process Grouping 9: Marketing, Sales, and Delivery
	Process Grouping 10: After-Sales Service Activities
		Process Grouping 10: After-Sales Services Activity Block Diagram
	Process Grouping 11: Performance Analysis
	Tollgate V: Project Evaluation
		Typical Improvement Methodology Results
		Top Five Positive/Negative Innovation Change Impacts
		Process Grouping 11: Performance Analysis Activity Block Diagram
		Summary
	Process Grouping 12: Transformation
		Process Grouping 12: Transformation Activity Block Diagram
	Summary
Chapter 9 Special Mention Tools and Methodologies
	Introduction
	Area Activity Analysis: A Key 2020s Tool Put on the Back Burner
		Introduction
		Benefits of AAA
		Features of AAA
		Background
		AAA Methodology
			Phase I: Preparation for AAA
			Phase II: Develop Area Mission Statement
			Phase III: Define Area Activities
			Phase IV: Develop Customer Relationships
			Phase V: Analyze the Activity’s Efficiency
			Phase VI: Develop Supplier Partnerships
			Phase VII: Performance Improvement
			Summary
	Benchmarking for Better Innovation
		Introduction
			Benchmarking Cycle Time
			Evaluating Competitive Products
			Benchmarking Code of Conduct
			Benchmarking Protocol
			Examples
		Software
	Design for X
		Introduction
		User
		How to Use the Tool
		Knowledge Management System
		Design Guidelines
		Design Analysis Tools
		Design for X Procedure
			Design for Safety
			Design for Reliability
			Design for Testability
			Design for Assembly/Manufacturing
			Design for Environment
			Design for Serviceability
			Design for Ergonomics
			Design for Aesthetics
			Design for Packaging
			Design for Features
			Design for Time to Market
			Summary
	Knowledge Management Excellence
		What Is Knowledge?
		Implementing a KMS
		Starting and Implementing a KMS
		KMS Maturity Grid
	Risk Management
		Introduction
		Risk Management Framework
			A Typology of Risks
		Ways of Dealing with Risk
		Risk Management Framework: ISO 3100 Guidelines
		The Risk Assessment Process
		Risk Management in ISO 56002:2019
	Surveys
		Designing Survey Questions
	Notes
Bibliography
Appendix A: The Enhance Solutions Platform™ for Innovation Management
Appendix B: Most Used Tools
Index