Managing Human Resources: Human Resource Management in Transition

Content: Notes on Contributors vii    List of Figures ix    List of Tables x    List of Boxes xi    Part I Introduction 1    1. Human Resource Management in Transition 3  Martin R. Edwards and Stephen Bach    2. Human Resource Management and Performance 18  Paul Boselie    3. Legal Aspects of the Employment Relationship 37  Graeme Lockwood and Kevin Williams    Part II Context 59    4. Corporate Governance and Human Resource Management 61  Andrew Pendleton and Howard Gospel    5. The International Human Resource Function 79  Tony Edwards and Anthony Ferner    6. Customer Service Work, Employee Well-being and Performance 100  Stephen Deery and Vandana Nath    Part III Resourcing and Development 123    7. Recruitment and Selection 125  Jane Bryson, Susan James and Ewart Keep    8. Work   Life Balance: The End of the 'Overwork' Culture? 150  Janet Walsh    9. Skills and Training 178  Irena Grugulis    10. HRM and Leadership 198  Deanne N. Den Hartog and Corine Boon    Part IV Performance and Rewards 219    11. Performance Management 221  Stephen Bach    12. Remuneration Systems 243  Ian Kessler    13. Employee Involvement and Voice 268  Adrian Wilkinson, Tony Dundon and Mick Marchington    14. Employee Representation 289  Stephanie Tailby    Part V Process and Outcomes 315    15. Outsourcing and Human Resource Management 317  Virginia Doellgast and Howard Gospel    16. Employee Engagement: An Evidence-based Review 336  Riccardo Peccei    17. HRM and Employee Well-being 364  Michael Clinton and Marc van Veldhoven    18. Employer Branding: Developments and Challenges 389  Martin R. Edwards    Index 411