Managing Flow: A Process Theory of the Knowledge-Based Firm

Contents......Page 6
List of Figures and Tables......Page 8
Foreword: From the Management of R&D to Knowledge Management......Page 10
Acknowledgements......Page 19
Introduction: Why We Need a New Theory of the Knowledge-Based Firm......Page 22
1 The Characteristics of Knowledge......Page 27
1.1 Knowledge is subjective......Page 28
1.2 Knowledge is process-relational......Page 30
1.3 Knowledge is aesthetic......Page 33
1.4 Knowledge is created through practice......Page 34
1.5 Towards a process theory of the knowledge-based firm......Page 35
2.1 The SECI model......Page 39
2.2 A dynamic model of knowledge as the creating process......Page 47
3 Leading the Knowledge-Creating Firm......Page 74
3.1 The abilities that constitute phronesis......Page 76
3.2 Exercising phronesis......Page 86
3.3 Conclusion......Page 87
4.1 Eisai Co., Ltd......Page 91
4.2 Honda Motor Co., Ltd......Page 108
4.3 Implications......Page 124
5.1 Mayekawa Manufacturing Co., Ltd......Page 128
5.2 KUMON Institute of Education Co., Ltd......Page 141
5.3 Implications......Page 154
6.1 Seven-Eleven Japan Co., Ltd......Page 159
6.2 Ryohin Keikaku Co., Ltd – Muji......Page 177
6.3 Implications......Page 191
7.1 YKK Corporation......Page 195
7.2 JFE Steel Corporation......Page 206
7.3 Implications......Page 222
8 Leadership: Fostering Distributed Excellence in the Organization......Page 227
8.1 Canon Inc.......Page 228
8.2 Toyota Motor Corporation – Prius project......Page 241
8.3 Implications......Page 252
9.1 New developments......Page 262
9.2 Future challenges......Page 265
Notes on Authors......Page 267
C......Page 268
E......Page 269
H......Page 270
K......Page 271
M......Page 272
P......Page 273
S......Page 274
T......Page 275
Z......Page 276