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دانلود کتاب Management & Organizational Behaviour
دانلود کتاب مدیریت و رفتار سازمانی
مشخصات کتاب
Management & Organizational Behaviour
ویرایش: 1
نویسندگان: R. B. Rudani
سری:
ISBN (شابک) : 9780071077934
ناشر: Mc Graw Hill India
سال نشر: 2012
تعداد صفحات: 800
زبان: English
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود)
حجم فایل: 60 مگابایت
قیمت کتاب (تومان) : 32,000
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فهرست مطالب
Cover Contents Chapter 1 Introduction to Management Introduction Definitions of Management Nature or Characteristics of Management Management as an Art and/or a Science Management as A Profession Universality of Management Management and Administration Levels in Management Management Process or Functions of Management Significance of Management Objectives of Management Social Responsibility of Management Managerial Roles (Views of Mintzberg) Skills of a Professional Manager/Leader Functional Areas (Scope) of Management Management and Business Environment Professionalisation of Management Impact of Family, Culture and Situation Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case True Story of Successful CEOs Chapter 2 Schools of Management Thought Introduction Classification of Schools of Management Thoughts Classical School of Management Neoclassical School of Management or Human Relations Movement Modern Schools of Management Brief Idea of Other Schools of Management Thoughts Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Dhirubhai Ambani, the True CEO of Reliance Group Chapter 3 Introduction to Strategic Management Introduction Strategic Management Management and Strategic Management Definitions Characteristics of Strategic Management Strategic Management Process The Seven-S Model Porter’s ‘Five Forces’ of Corporate Strategy Benefits/ Importance of Strategic Management Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Innovative Management Practices at Mahindra and Mahindra Group Chapter 4 Fundamentals of Planning Introduction Need for Planning Definitions of Planning Characteristics of Planning Steps in Planning Process Planning Premises Components of Plan or Types of Plan Importance (Need) of Planning Strategic Planning Corporate Planning Operational Planning Difference between Strategic and Operational Planning MBO—Management By Objectives Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Be Innovative or Get Ready to Perish Chapter 5 Forecasting and Decision-making Introduction Forecasting Definitions of Forecasting Characteristics of Forecasting Forecasting Process Difference between Forecasting and Planning Importance of Forecasting Limitations of Forecasting Methods/Techniques for Forecasting Decision-making Definitions of Decision-making Characteristics of Decision-making Decision-making Process Types of Decisions Group Decision-making Decision-making Techniques Key Problems in Decision-making Decision-making Approaches Rationality in Decision-making Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Chapter 6 Fundamentals of Organising and Organisation Theories Introduction Organising Definitions of Organising and Organisation Organising Process Significance of Organisation Features of Good Organisation or Guiding Principles for Effective Organising Organisational Chart and Manuals Organisation Theories: An Overview Classification of Organisation Theories Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Reforms in the Mindset are More Important than Formal Restructuring of the Organisation Chapter 7 Delegation and Decentralisation Introduction Authority and Responsibility Delegation of Authority Decentralisation Departmentation Span of Management (or Control) The Peter Principle The Parkinson’s Law Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Need For Decentralisation Chapter 8 Types of Organisation Structure Introduction Key Constituents of Organisation Structure Types of Organisation Structure Contingency Factors in Organisation Design Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case CEOs need to be Innovative in Organising Efforts Answers to Objective Type Questions Case CEOs need to be Innovative in Organising Efforts Chapter 9 Staffing (Human Resource Management) Introduction Definitions of Staffing Characteristics of Staffing Importance of Staffing Functions/Scope of Staffing New Developments in HRM Principles (or Qualities) of Staffing Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case HR Practices at Microsoft India Chapter 10 Directing and Coordinating Introduction Directing Coordination Cooperation and Coordination Supervision Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Making a Difference Chapter 11 Controlling (Managerial Control) Introduction Definitions of Controlling Characteristics of Controlling Controlling Process (Control Mechanism) Strategic Control and Operational Control Types/Stages of Control Importance of Controlling Key Problems in Controlling Process Principles of Effective Control System Techniques of Controlling Selection of Controlling Techniques Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignment References Answers to Objective Type Questions Case New Controlling System Chapter 12 Functional Areas of Management: Basic Principles Introduction Functional Areas of Management Production Management Marketing Management Financial Management Personnel (or Human Resource) Management Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case CEOs Going Incognito to Learn Home Truths—Innovative Marketing Chapter 13 Emerging Issues and New Developments in Management Introduction Part I—Emerging Issues in Management Part II—New Developments in Management Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Ethics and Management Practices Chapter 14 Introduction to Organisational Behaviour Introduction Organisational Behaviour (OB) Definitions and Characteristics of OB Human Nature Importance of Organisational Behaviour Contributing Disciplines to OB Organisational Behaviour Model Management and OB Role of OB Limitations of Organisational Behaviour Ethical Organisational Behaviour Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Gender Factor at Work Place Chapter 15 Historical Background and Evolution of OB Introduction Historical Background of OB Phases/Stages of Development of OB The Hawthorne Experiments (Studies) International Organisational Behaviour (IOB) Emerging Challenges in OB Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Seminar on Emergence of OB Chapter 16 Organisational Structure, Climate, and Culture Introduction Organisational Structure and Design Organisation Climate and Culture Organisational Effectiveness Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Employee Friendly Organisation Design, Culture and Climate Chapter 17 Dynamics of Individual Behaviour Introduction Dynamics of Individual Behaviour Perception Learning Attitudes Values Personality Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Nothing is Absolutely Right or Wrong, but Perception and Attitudes—A Story of Contract and Corruption Chapter 18 Dynamics of Groups and Teams Introduction Group Dynamics Dynamics of Teams and Team Building Transactional Analysis (TA) Johari Window Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Successful CEOs are Capable Team-builders Chapter 19 Motivation and Morale Introduction Motivation Morale Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Need to Review Motivation Policies in Accordance with Global Management Practices Chapter 20 Theories of Motivation Introduction Maslow’s Need Hierarchy Herzberg’s Two-factor Theory of Motivation McGregor’s Theory X and Theory Y Ouchi’s Theory Z Alderfer’s ERG Theory Adam’s Equity Theory of Motivation McClelland’s Achievement (or Learned Need) Theory of Motivation Vroom’s Expectancy Theory of Work Motivation Porter-Lawler Model of Work Motivation Other Theories of Motivation Scientific Approach to Motivation Human Relations Approach to Motivation Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Interpersonal Skills and Positive Approach—As Sources of Motivation Chapter 21 Leadership Introduction Fundamentals of Leadership Leadership Theories and Implications Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case The DNA of Indian Leadership Chapter 22 Stress and Conflict Introduction Stress and Stress Management Conflict and Conflict Management Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Peace Pact of Pune-based IT Companies Chapter 23 Managing Change Introduction Managing Change Organisational Development (OD) Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Making Office a Happier Place Chapter 24 Communication, and Power and Politics in Organisation Introduction Communication Power and Politics Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Be Aware of Organisational Politics Chapter 25 Positive Organisational Behaviour Introduction Components/Dimensions of POB Summary Key Terms Exercises Objective Type Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Role of POB—Emotional Intelligence Chapter 26 Managing Performance by Job Design Introduction Job Satisfaction Job Design Other Issues in Job Design Summary Key Terms Exercises Objective Questions Descriptive Questions Assignments References Answers to Objective Type Questions Case Can We Apply the Latest Positive Management Practices? Model Question Paper Index
