Management

Brief Contents
Contents
What\'s New in 7e?
Part 1: Introduction to Management
	Ch 1: Management
		What is Management?
		What Do Managers Do?
		What Does It Take to be a Manager?
		Why Management Matters
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 2: History of Management
		In the Beginning
		The Evolution of Management
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 3: Organizational Environments and Culture
		External Environments
		Internal Environments
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 4: Ethics and Social Responsibility
		What is Ethical and Unethical Workplace Behavior?
		How Do You Make Ethical Decisions?
		What is Social Responsibility?
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
Part 2: Planning
	Ch 5: Planning and Decision Making
		What is Planning?
		What is Rational Decision Making?
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 6: Organizational Strategy
		Basics of Organizational Strategy
		Corporate-, Industry-, and Firm-Level Strategies
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 7: Innovation and Change
		Organizational Innovation
		Organizational Change
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 8: Global Management
		What is Global Business?
		How to Go Global?
		Where to Go Global?
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
Part 3: Organizing
	Ch 9: Designing Adaptive Organizations
		Designing Organizational Structures
		Designing Organizational Processes
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 10: Managing Teams
		Why Work Teams?
		Managing Work Teams
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 11: Managing Human Resources
		Determining Human Resource Needs
		Finding Qualified Workers
		Developing Qualified Workers
		Keeping Qualified Workers
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 12: Managing Individuals and a Diverse Workforce
		Diversity and Why It Matters
		Diversity and Individual Differences
		How Can Diversity be Managed?
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
Part 4: Leading
	Ch 13: Motivation
		What is Motivation?
		How Perceptions and Expectations Affect Motivation
		How Rewards and Goals Affect Motivation
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 14: Leadership
		What is Leadership?
		Situational Approaches to Leadership
		Strategic Leadership
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 15: Communication
		What is Communication?
		How to Improve Communication
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
Part 5: Controlling
	Ch 16: Control
		Basics of Control
		How and What to Control
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 17: Managing Information
		Why Information Matters
		Getting and Sharing Information
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
	Ch 18: Managing Service and Manufacturing Operations
		Managing for Productivity and Quality
		Managing Operations
		Self-Assessment
		Key Terms
		Management Decision
		Management Team Decision
		Practice Being a Manager
		Develop Your Career Potential
		End Notes
Glossary
Name Index
Subject Index