Making Sense of Culture: Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign Workplace

Cover
Half Title
Title Page
Copyright Page
Contents
Foreword
Prelude
Acknowledgments
Author
Section I: Understanding Culture and  Self-Initiated Expatriates
	Chapter 1: Making Sense of Culture
		Blog Vignette 1.1: How It First Begins: Life as a Self- Initiated Expatriate
		Cultural Lessons 1.1: The Journey of Exploring the Multitudes of Culture
		A Roadmap of Cultural Expedition of  Self-Initiated Expatriates
		1.1 @Cultural Ponders: Even When You Travel, Culture Shock Is Real and Still Exists!
	Chapter 2: Defining Culture
		Blog Vignette 2.1: Cultural Nuances in the Workplace
		Cultural Lesson 2.1: What Is Culture?
		Cultural Lesson 2.2: How Does Culture Affect You? Recognising Cultural Dimensions
		Blog Vignette 2.2: Global Village Dubai: Finally, Here I Am!
		Cultural Lesson 2.3: Is Culture Diverging or Converging?
		Cultural Reflection 2.1: Culture, let’s define it!
		Cultural Reflection 2.2: Understanding cultural influence at workplace
		2.1 @Cultural Ponders: We Are Equals, Aren’t We?
	Chapter 3: Who Is a Self-Initiated Expatriate?
		Blog Vignette 3.1: Relocation: The Reality and the Dream
		Cultural Lesson 3.1: Who Are Self-Initiated Expatriates?
		Blog Vignette 3.2: Experiencing the Honeymoon Stage!
		Cultural Lesson 3.2: Riding the U-Curve
		Cultural Reflection 3.1: Goodness, How Do I Begin to Prepare?
		Cultural Reflection 3.2: Indeed, the Honeymoon-Ing Is Over!
		3.1 @Cultural Ponders: The Sensation of Being Up in the Air!
		3.2 @Cultural Ponders: Honeymooning, a Short-Shrift Moment Only!
	Chapter 4: The Power of Cultural Reflection
		Blog Vignette 4.1: Knowing You, Knowing Me – Self-Reflection through Culture
		Cultural Lesson 4.1: Cultural Crossroads – The Value of and Need for Reflection
		Cultural Lesson 4.2: Cultural Reflections Using the Onion Model
		Cultural Lesson 4.3: Using the Cycle of Reflection to Understand the Cultural Experience
		Cultural Lesson 4.4: Why Is Reflection Necessary?
		Cultural Reflection 4.1: Silence is Powerful, Undeniably!
		Cultural Reflection 4.2: Recount the cultural experience
		4.1 @Cultural Ponders: Sure, No Words Needed, He Knows and Understands!
Section II: Cultural Impacts on Management Practices
	Chapter 5: Cross-Cultural Communication
		Blog Vignette 5.1: Mind Your Language, Please!
		Cultural Lesson 5.1: Communicate the Right Manner, Please
		Blog Vignette 5.2: Why Should It Be Different? Communicating at Home and at Work
		Cultural Lesson 5.2: What Did You Say? Different Cultures, Different Communication Styles
		Case Blog 5.1: Khor: Express It Implicitly
		Case Blog 5.2: Arni: An Assertive Kind of Person
		Case Blog 5.3: Adnan: Be Direct and Elaborate
		Blog Vignette 5.3: A Word of Honour
		Cultural Lesson 5.3: I Promise! But Do You Mean It?
		Case Blog 5.4: Perez: A Promised Culture Clash
		Case Blog 5.5: Ahmad: Insha’Allah
		Blog Vignette 5.4: Actions Speak Louder Than Words!
		Cultural Lesson 5.4: You Are Being Too Blunt, Aren.’.t You?
		Case Blog 5.6: Rehma: We Have to Do It … and Say It
		Case Blog 5.7: John: Run, Tackle, Run, Tackle
		Case Blog 5.8: Mariyah: A Note to Parents
		Blog Vignette 5.5: Sorry, Sorry, and Sorry
		Cultural Lesson 5.5: The Highs and Lows of Apologies
		Case Blog 5.9: Dania: Habit of Apologizing
		Case Blog 5.10: Jaber: Cultural Influence
		Case Blog 5.11: Mathialagi: The Many Faces of Sorry
		Case Blog 5.12: Khaled: The Importance of an Apology
		Blog Vignette 5.6: No Matter What, I Will and Shall Not Brag!
		Cultural Lesson 5.6: Bragging? Is It the Way of Communicating Our Achievements?
		Case Blog 5.13: John: Business Lingo
		Case Blog 5.14: Farah: There is a Time for Everything
		Case Blog 5.15: Nasser: Apply Bragging When Necessary
		Cultural Reflection 5.1: Yeah, cultural upbringing does shapes your communication
		Cultural Reflection 5.2: A promise is a promise!
		Cultural Reflection 5.3: Context or Content?
		Cultural Reflection 5.4: Say sorry, when, why, and how?
		Cultural Reflection 5.5: Bragging: Why and when do we do it?
		5.1 @Cultural Ponders: Actions Speaks Louder Than Words, So It Seems!
		5.2 @Cultural Ponders: Listen, Could You Please Say It Nicely and Politely?
	Chapter 6: Cross-Cultural Negotiations
		Blog Vignette 6.1: Negotiation – It Is an Outcome! Really, Isn’t It a Process?
		Cultural Lesson 6.1: So, what is cross-cultural negotiation?
		Case Blog 6.1: Khaseefah: Negotiation Is An Art!
		Case Blog 6.2: Eliyah: Negotiation Is a Culturally Rooted Skill
		Case Blog 6.3: Kamila: Win-Win, Win-Lose, Lose-Lose, Lose-Win
		Case Blog 6.4: Rafeeqah: Negotiation Is Not a One-Man Show
		Case Blog 6.5: Anastasia: Negotiation Is a Mutual Agreement
		Blog Vignette 6.2: Who Is at the Other End of the Negotiation Table?
		Cultural Lesson 6.2: Haggling as a Tactic of Bargaining
		Case Blog 6.6: Rayyan: You Never Get a Second Chance to Make a First Impression
		Case Blog 6.7: Bahayah: Power Distance
		Case Blog 6.8: Sahiqa: Negotiating with Arabs
		Case Blog 6.9: Taiif: Who You Are Dealing With Is Crucial
		Case Blog 6.10: Jamal: The Diplomatic Way
		Case Blog 6.11: Maeena: Saying “No” Can Be Easy, Yet Difficult
		Case Blog 6.12: Raavi: It Is Always a Tricky Situation
		Case Blog 6.13: Saeedah: Zero Tolerance
		Blog Vignette 6.3: Pad Thai Negotiation Day: Please Give Us Extra Shrimp
		Cultural Lesson 6.3: Yeah, It Is the Asian Way of Negotiation!
		Case Blog 6.14: Jamila: A Decision-Maker and a Satisfactory Agreement
		Case Blog 6.15: Bahiyah: You Are Not In a Position, Are You?
		Case Blog 6.16: Jasha: A Mutual Understanding
		Case Blog 6.17: Lateefa: Perhaps Use Diplomatic and Professional Style
		Case Blog 6.18: Eiliyah: The Process of Bargaining
		Case Blog 6.19: Muna: The Final Decision-Maker
		Cultural Reflection 6.1: Negotiate Hard, Bargain to the Bone
		Cultural Reflection 6.2: You Need to Establish a Rapport!
		6.1 @Cultural Ponders: Cross-Cultural Negotiation? Personality + Culture Bound?
	Chapter 7: Cross-Cultural Decision-Making
		Blog Vignette 7.1: Strange, You Don’t Make Your Own Decision?
		Cultural Lesson 7.1: Individualism vs. Collectivism in Decision-Making
		Case Blog 7.1: Farah: Fact vs. Intuition
		Case Blog 7.2: Abdoulla: Accepting risk
		Case Blog 7.3: Pauline: Respect for Elders is Key
		Case Blog 7.4: Leu: The Context Is Clear
		Blog Vignette 7.2: An Asian Way of Making Decisions
		Cultural Lessons 7.2: The Power of Relationship and Connection
		Blog Vignette 7.3: Come On, Make a Decision!
		Cultural Lesson 7.3: The Constraints of Decision-Making
		Case Blog 7.5: Rada: Business Decisions
		Case Blog 7.6: Salim: Team Effort
		Case Blog 7.7: Shania: Be Considerate
		Blog Vignette 7.4: A Struggle between Relationships and Power Distance When Making Decisions
		Cultural Lesson 7.4: Power Distance Is Accepted and Tolerated
		Blog Vignette 7.5: Are You a Stranger? Can I Trust You?
		Cultural Lesson 7.5: RECOGNIZING TRUST AND THE BOUNDARY OF PRIVACY IN GLOBAL VIRTUAL TEAMS
		Case Blog 7.8: Faez: Indeed, You Believe in Me!
		Case Blog 7.9: Choon Mooi: Trust Is Essential … and Mutual
		Case Blog 7.10: Nurul: The Rollercoaster of Trust
		Case Blog 7.11: Rosmilawati: Be Friendly
		Case Blog 7.12: Albert: Willingness Is a Virtue!
		Blog Vignette 7.6: Should I Tell the Truth, or Not?
		Cultural Lesson 7.6: Respect One.’.s Private Boundary
		Case Blog 7.14: Kamilah: Use Intermediaries such as Email and SMS
		Case Blog 7.15: Noora: Just Say It Directly!.
		Case Blog 7.16: Junnah: Honesty Is Key
		Case Blog 7.17: Khaseefah: Establish Boundaries
		Cultural Reflection 7.1: Torn between Being a Boss and Friend
		Cultural Reflection 7.2: Choices and Timing When Making Decisions
		Cultural Reflection 7.3: To Tell or Not to Tell?
		Cultural Reflection 7.4: What Is It Like to Trust a Stranger in Global Virtual Teams?
		7.1 @Cultural Ponders: My Pledge: Once I Say Yes, I Will Deliver!
	Chapter 8: Culturally Attuned Global Leaders
		Blog Vignette 8.1: What’s It Like to Be a Global Leader in Dubai?
		Cultural lesson 8.1: Moulding a Culturally Attuned Leader
		Case Blog 8.1: Mohammed: A Good Leader Needs to Be a Role Model
		Case Blog 8.2: Maleena: A Global Leader
		Case Blog 8.3: Michael: Charismatic Leadership
		Blog Vignette 8.2: Do Leaders Need Talent or Experience?
		Cultural Lesson 8.2: Leaders Are Not Born, but Made?
		Case Blog 8.4: Jaber: Focus on Human Relations
		Case Blog 8.5: Zahirah: It’s the Team that Leads, Not The Individual
		Case Blog 8.6: Jovish: Big Personality
		Blog Vignette 8.3: “I Order You to…” or “ I Ask You to…”
		Cultural Lesson 8.3: Moulding a Leader for a Culturally Oriented Environment
		Case Blog 8.7: Mashael: Everyone Deserves Respect!
		Case Blog 8.8: Lateefa: Family-Oriented
		Case Blog 8.9: Nasser: Effective Teamwork
		Blog Vignette 8.4: Yes, I Listen Since You Are the Boss!
		Cultural Lesson 8.4: Certainly, Cultural Intelligence Is Not an Exception!
		Case Blog 8.10: Valery: What Is the Effect of Personality On Leadership?
		Case Blog 8.11: Saad: Leaders Need to Be Moulded!
		Case Blog 8.12: Haitham: Good Leaders are Made, Not Born
		Blog Vignette 8.5: Can You Really Nurture a Culturally Attuned Leader?
		Cultural Lesson 8.5: Are We Culturally Competent?
		Case Blog 8.13: Khassefah: No Perfect Fit for a Leader
		Case Blog 8.14: Suraya: Ordering in a Decent Way
		Case Blog 8.15: Akarsh: Learn, Adapt and Keep Growing
		Blog Vignette 8.6: Who Is in Power? Hierarchy and Leadership
		Cultural Lesson 8.6: Which One Is Amenable? Hierarchical vs. Flat Structure
		Case Blog 8.16: Eiliyah: Learn to Be a Leader Who Is Culturally Sensitive!
		Case Blog 8.17: Jamila: Environment Shapes a Person, As Much As Culture
		Case Blog 8.18: Saaedah: Change Is Inevitable to Realize Your Dream!
		Cultural Reflections 8.1: How do you lead multicultural teams?
		Cultural Reflections 8.2: What’s your leadership style?
		Cultural Reflections 8.3: What does all-rounded leadership look alike?
		8.1 @Cultural Ponders: Leaders, Be Authentic in Your Actions and Approaches!
Section III: In Search of Global Talents with Cultural Intelligence
	Chapter 9: Building a Culturally Fit Expatriate
		Blog Vignette 9.1: Laila, You Are One Intelligent, Culturally Curious Kiddo!
		Cultural Lesson 9.1: What Does It Take to Be Culturally Intelligent?
		Cultural Lesson 9.2: The Cognitive, Affective and Behavioural (CAB) Intercultural Competency Model
		Cognitive Competency: Knowledge and Awareness
		Affective Competency: Feelings and Sensitivity
		Behavioural Competency: Actions, Behaviours and Solutions
		Cultural Lesson 9.3: The Rule of Thumb for Building Culturally Fit Self-Initiated Expatriates
		Cultural Lesson 9.4: Global Mind, Open Heart and Culturally Savvy Behaviours
		Cultural Reflection 9.1: Making sense of cultural behaviors
		Cultural Reflection 9.2: Conflict of cultural values
		9.1 @Cultural Ponders: Perplexed and Mystified? Observe, Tolerate and Act!
	Chapter 10: What’s Next for Self-Initiated Expatriates?
		Blog Vignette 10.1: Is it Really Culture, or Personality, or Human Nature?
		Cultural Lesson 10.1: Crossing the Borderless World with Cultural Knowledge
		Blog Vignette 10.2: Yes, Undeniably, It Is the Cultural Force!
		Cultural Lesson 10.2: Self-Initiated Expatriates as Global Talents: Where Do We Go from Here?
		CULTURAL LESSON 10.3: The 3Cs of the Self-Initiated Expatriate: Culture, Change, Competencies
		Cultural Reflection 10.1: There Is a Gap between You and Me!
		Cultural Reflection 10.2: Between Work and Play?
		10.1 @Cultural Ponders: Culture: I Learn, I Know, and It Does Makes Sense!
References
Index