Linkage Inc's Best Practices in Leadership Development Handbook: Case Studies, Instruments, Training (J-B US non-Franchise Leadership)

LINKAGE INC.\'S BEST PRACTICES IN LEADERSHIP DEVELOPMENT HANDBOOK, SECOND EDITION......Page 1
CONTENTS......Page 7
FIGURES, TABLES, AND EXHIBITS......Page 9
FOREWORD......Page 13
INTRODUCTION......Page 17
PART ONE: DEFINING LEADERSHIP DEVELOPMENT......Page 25
CHAPTER ONE: CONTEXT, CULTURE, AND COMPLEXITIES......Page 27
Business Strategy......Page 29
Future Leadership Requirement Analysis......Page 30
Current Leadership Capability Analysis......Page 33
Leader Selection and Retention Tools and Processes......Page 34
Leadership Development Tools and Processes......Page 36
Performance Management Tools and Processes......Page 38
Conclusion......Page 39
About the Contributor......Page 44
CHAPTER TWO: HELPING PEOPLE ACHIEVE THEIR GOALS......Page 45
Ownership......Page 47
Time......Page 48
Distractions......Page 49
Rewards......Page 50
Maintenance......Page 51
Real Change Requires Real Effort......Page 52
About the Contributors......Page 53
CHAPTER THREE: ASSESSING THE LEADER......Page 54
Background......Page 57
Why Perform Assessments of Senior Executives?......Page 59
What Should You Measure in Executive Assessment?......Page 63
How Do You Collect Your Data?......Page 68
How Do You Develop an Executive Where There Are Gaps?......Page 70
A Best Practice Approach to Executive Assessment......Page 72
Conclusion......Page 76
References......Page 78
About the Contributor......Page 79
CHAPTER FOUR: LEADERSHIP DEVELOPMENT AND ORGANIZATIONAL STRATEGY......Page 80
How to Achieve Excellent Organizational Results......Page 84
Broad Themes in Strategic Leadership Development......Page 87
Conclusion......Page 99
About the Contributors......Page 100
CHAPTER FIVE: DEVELOPING THE INNOVATIVE LEADER......Page 102
Institutionalizing Innovation: Developing Deep Organizational Capabilities......Page 105
Defining Innovation Structure......Page 106
Building and Empowering Growth Teams......Page 110
Other Supporting Structures and Systems......Page 115
Conclusion......Page 118
References......Page 119
About the Contributors......Page 120
CHAPTER SIX: DEVELOPING LEADERS IN A GLOBAL LANDSCAPE......Page 121
Global Leadership......Page 125
Leadership and Culture......Page 140
The 4E’s Framework......Page 149
Global Leadership Framework......Page 156
Conclusion......Page 161
References......Page 162
About the Contributor......Page 163
CHAPTER SEVEN: INVESTING IN WOMEN......Page 164
The Case for Investing in Women: What the Research Says......Page 167
The Challenges Facing Women Leaders......Page 171
Tools for the Internal Practitioner......Page 173
Coaching as Solution: Case Studies and Tools for Development......Page 175
Positioning Coaching for Success......Page 180
The Model in Action......Page 183
Behind the Scenes: Coaching Women Leaders......Page 186
Conclusion......Page 189
About the Contributors......Page 190
PART TWO: BEST PRACTICES IN LEADERSHIP DEVELOPMENT......Page 193
CHAPTER EIGHT: MCKESSON......Page 195
Cultural Context for Program Design......Page 198
Leadership Development at McKesson Corporation......Page 199
Design Considerations: Why Leadership Development Programs Fail......Page 201
Leaders Teaching Leaders Core Components......Page 202
Tracking Progress and Reporting Results......Page 209
Lessons Learned......Page 213
About the Contributors......Page 215
CHAPTER NINE: YAHOO!......Page 217
The Psychological Contract......Page 219
The Underlying Themes......Page 220
The Leadership Curriculum......Page 223
Measuring Value......Page 226
The Power of Focusing on Strengths......Page 228
Conclusion......Page 231
About the Contributor......Page 232
CHAPTER TEN: JOHNSON & JOHNSON......Page 233
Lasting Results: Why It Works......Page 235
Approach: The Secret to Making It Work......Page 240
Program Architecture: Setting It Up......Page 246
Conclusion......Page 251
About the Contributors......Page 252
CHAPTER ELEVEN: CISCO......Page 255
Defining Collaborative Leadership......Page 256
Developing Collaborative Leadership......Page 260
From the Foundation to the Top of the Industry......Page 268
Conclusion......Page 269
About the Contributor......Page 270
CHAPTER TWELVE: DEPARTMENT OF TREASURY AND FINANCE, VICTORIA, AUSTRALIA......Page 271
The Case for Executive Team Development at DTF......Page 273
Planning the Team Leadership Development Program......Page 275
Program Design and Implementation......Page 276
Conclusion......Page 292
Working with the Team......Page 293
About the Contributor......Page 298
CHAPTER THIRTEEN: MACY’S......Page 301
The Business Case for Leadership......Page 302
Addressing the Challenges......Page 303
The Leadership Strategy......Page 304
The Leadership Pipeline......Page 305
Conclusion......Page 318
About the Contributors......Page 320
CHAPTER FOURTEEN: BANK OF AMERICA......Page 322
The Business Case......Page 324
Purpose of the On-Boarding Initiative......Page 325
An Example of the On-Boarding Process......Page 327
Conclusion......Page 334
The On-Boarding Plan......Page 336
About the Contributors......Page 337
CHAPTER FIFTEEN: HUMANA......Page 339
The Business Case for Leadership Development......Page 341
Humana’s Learning Consortium: A Networked Organization Model for Learning......Page 342
The Humana Leadership Institute......Page 348
Future Areas of Focus......Page 358
About the Contributors......Page 359
CHAPTER SIXTEEN: DELL......Page 360
Context......Page 362
Principles......Page 364
Building Global Platforms Through Strategic Partnerships: A Case Study of Dell’s Executive Coaching Program......Page 373
Moving Forward......Page 384
Conclusion......Page 385
About the Contributors......Page 386
CHAPTER SEVENTEEN: LAND O’LAKES......Page 389
Setting the Stage for Leadership Edge......Page 391
Green Light for High-Level Development......Page 392
Creating a Customized, Business-Focused Development Program......Page 393
Conclusion......Page 409
About the Contributors......Page 410
CHAPTER EIGHTEEN: PRICEWATERHOUSECOOPERS......Page 413
PricewaterhouseCoopers and Leadership Development......Page 416
Guiding Design Principles......Page 418
Development Focus......Page 424
Curriculum......Page 426
Focusing the Learning and Making It Stick......Page 430
Evaluating Effectiveness......Page 432
The Future for Genesis Park......Page 433
Lessons Learned......Page 434
About the Contributors......Page 435
Organizational Overview of Leadership Development......Page 437
Leadership Competencies......Page 445
Selection, Assessment, and Development......Page 446
Most Impactful Key Features of Leadership Development Training......Page 450
Future Leadership Development Improvement......Page 452
Conclusion......Page 453
SOURCES......Page 457
INDEX......Page 463
ABOUT THE EDITORS......Page 475
ABOUT LINKAGE INC.......Page 479