Learning with lean: unleashing the potential for sustainable competitive advantage

Content: What Is the Need for Change?  What Is Sustainable Competitive Advantage?      Applied Rate of Learning Threats      Leadership      Organizational      Technology           Disruptive Organizational and Technology Threats Overcoming Organizational Inertia      External Crisis Impacts to Inertia      Creating Internal Urgency with No External Crisis Recognition of the Risk of Inaction      Success Builds Inertia      Ignoring Risks May Stall the Organization Lean Enables a Learning Organization      Organizational Learning      Learning Organization      Lean as a Learning Vehicle Transformation Is an Endless Journey      Phases in the Transformation Journey      Phase 1: Assess      Phase 2: Plan      Phase 3: Prepare      Phase 4: Do      Phase 5: Learn Measuring Impact and Rate of Learning      Change-Hungry Organization Maturity Levels Communicating to the Organization      Expanded Need for Different Types of Communication      Dichotomy of Conversation      Audience-Based Porpoising Key Messages in This Chapter Challenge Actions    Change Starts with Knowing What You Have Assessments Build Stronger Organizations Learning Atrophy Take Stock of Yourself      Are You Committed to Leading the Change?      Check Your Ability to Lead a Learning Organization      Check Your Lean Leadership Capabilities      Check Your Lean Thinking and Actions      Check Your Credibility Cash Index Take Stock of the Organization      Looking for the Capability to Learn      Organizational Beliefs, Knowledge, and Ability      Characterizing Learning Organization Dimensions      Check for Lean Thinking and Action Competencies      Check the Organization's Performance Quotient Communicate to the Organization      Complex Message Delivery      Sharing the Transformation Vision      Setting the Course of Action      Personal Actions and Passion for Change Key Messages in This Chapter Challenge Actions   Planning the Transformation Forming Your Personal Vision and Plan      You Have to Buy-In      Use Your Passion and Courage to Lead the Organization Transformation      Visualize the End Game      Personalize the Transformation      Build Your Action Plan      Walk the Talk Changing Organizational Culture Changing Organizational Momentum Design the Transformation to a Lean Learning Organization      You Can't Buy It-You Have to Build It      Integrating Your Supply Chain into the Journey Lean Becomes the Learning Vehicle      Foundation of the Organization      Core Tenets Align the Organization      Assemble the House Communicating to the Organization Key Messages in This Chapter Challenge Actions   Preparing for the Race Set Expectations      Define Success Goals and Measures           Foundation Layer           Measurement Layer           Action Layer Deployment Reality Enroll Natural Lean Leaders Invest in People Communicating to the Organization Key Messages in This Chapter Challenge Actions  Go Improve Something-Start Doing Go Ahead-Give It a Push So You Think You Know How It Works      Entropy and Noisy Systems           Noisy Systems      Automation Creates Techno-Waste Data Will Set You Free Focus on Using the Voice of the Customer      VoC Segmentation      Customer Listening Posts      VoC as a Focusing Engine Setting Simple Goals      Work on Things That Matter. Keep It Simple      One-Touch Flow Communicating to the Organization Key Messages in This Chapter Challenge Actions  Leverage the Learnings Reevaluate and Refresh Accelerate the Applied Rate of Learning Leverage Learning with Lean into the Supply Chain Standard Work Clustering Thousands of Small Fires into a Forest Fire Reinforce Good Decision Making and Risk Taking Benchmark and Compare for Higher Performance Reinvent Work and Job Skills Measure and Share Progress Communicate and Walk the Talk Key Messages in This Chapter Challenge Actions  Wrapping It Together People Methods Machine Final Thoughts from the Authors Key Messages in This Chapter Challenge Actions  Bibliography and Works Cited Glossary of Terms Appendix Index