Language Discordant Social Work in a Multilingual World: The Space Between

Cover Page
Half-Title Page
Series Page
Title Page
Copyright Page
Contents
Acknowledgments
1 Introduction: Social work in a multilingual world
	Language discordant social work
	The state, service provision, and linguistic heterogeneity
	Social work as a discipline and profession
	What do we know about language discordant social work
	Gaps in our knowledge about language discordant social work
	Research questions
	The project
	Research methods and data
	Research ethics and protection of privacy
	Limitations of data
	Structure of the book
	References
2 Language discordant social work communication
	Language, communication, and communicative complexity
	Interpreter-mediated communication
	Silencing and muting of minority language speakers
	References
3 Complexity of talk in social work meetings
	Social worker perspectives on the complexity of social work talk
	Complexity in a language concordant meeting
	Thematic complexity in a language discordant meeting
	Providing guidance in a language discordant meeting
	Asking for input and preferences in an interpreter-mediated meeting
	Expressions of pain in an interpreter-mediated meeting
	The risk of stereotyping in language discordant social work
	Communicative complexity in social work talk
	References
4 Participation in social work meetings
	Participation in a language concordant meeting
	Silencing in a language discordant meeting
	Trying to participate in a language you do not understand
	Participation disorganization in an interpreter-mediated meeting
	Omissions and participation in an interpreter-mediated meeting
	How does language discordance affect participation?
	References
5 Communicative interaction in social work meetings
	Interaction in a language concordant meeting
	Interaction in language discordant talk
	Interactional essentials of interpreter-mediated talk
	Physical space and interaction in interpreter-mediated talk
	Pronouns in interpreter-mediated interaction
	Achieving understanding in interpreter-mediated meetings
	Chaotic interpreter-mediated interaction
	Impact of language discordance on communicative interaction
	References
6 Requesting clarification and reaching clarity
	Requesting clarification in language concordant talk
	Persisting until clarity is reached in language concordant talk
	Clarification requests in language discordant talk
	Assuming, rather than asking, in language discordant talk
	When clients need clarification in interpreter-mediated talk
	When social workers need clarification in interpreter-mediated talk
	Requesting clarification, persisting, and yet not reaching clarity
	Impact of language discordance on communicative repairs
	References
7 Social work and human dignity in the context of language discordance
	The illusion of communication
	The interpreter effect
	How failed communication leads to risk of culturalization
	A profession between a rock and a hard place?
	Power, morality, and disciplining in communication
	Who is the problem represented to be?
	Can the service user speak?
	Linguicism and communicative oppression in social work practice
	The future of social work in a multilingual world
	References
Index