ISO/IEC 27018:2019: Information technology — Security techniques — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview
4.1 Structure of this document
4.2 Control categories
5 Information security policies
5.1 Management direction for information security
5.1.1 Policies for information security
5.1.2 Review of the policies for information security
6 Organization of information security
6.1 Internal organization
6.1.1 Information security roles and responsibilities
6.1.2 Segregation of duties
6.1.3 Contact with authorities
6.1.4 Contact with special interest groups
6.1.5 Information security in project management
6.2 Mobile devices and teleworking
7 Human resource security
7.1 Prior to employment
7.2 During employment
7.2.1 Management responsibilities
7.2.2 Information security awareness, education and training
7.2.3 Disciplinary process
7.3 Termination and change of employment
8 Asset management
9 Access control
9.1 Business requirements of access control
9.2 User access management
9.2.1 User registration and de-registration
9.2.2 User access provisioning
9.2.3 Management of privileged access rights
9.2.4 Management of secret authentication information of users
9.2.5 Review of user access rights
9.2.6 Removal or adjustment of access rights
9.3 User responsibilities
9.3.1 Use of secret authentication information
9.4 System and application access control
9.4.1 Information access restriction
9.4.2 Secure log-on procedures
9.4.3 Password management system
9.4.4 Use of privileged utility programs
9.4.5 Access control to program source code
10 Cryptography
10.1 Cryptographic controls
10.1.1 Policy on the use of cryptographic controls
10.1.2 Key management
11 Physical and environmental security
11.1 Secure areas
11.2 Equipment
11.2.1 Equipment siting and protection
11.2.2 Supporting utilities
11.2.3 Cabling security
11.2.4 Equipment maintenance
11.2.5 Removal of assets
11.2.6 Security of equipment and assets off-premises
11.2.7 Secure disposal or re-use of equipment
11.2.8 Unattended user equipment
11.2.9 Clear desk and clear screen policy
12 Operations security
12.1 Operational procedures and responsibilities
12.1.1 Documented operating procedures
12.1.2 Change management
12.1.3 Capacity management
12.1.4 Separation of development, testing and operational environments
12.2 Protection from malware
12.3 Backup
12.3.1 Information backup
12.4 Logging and monitoring
12.4.1 Event logging
12.4.2 Protection of log information
12.4.3 Administrator and operator logs
12.4.4 Clock synchronization
12.5 Control of operational software
12.6 Technical vulnerability management
12.7 Information systems audit considerations
13 Communications security
13.1 Network security management
13.2 Information transfer
13.2.1 Information transfer policies and procedures
13.2.2 Agreements on information transfer
13.2.3 Electronic messaging
13.2.4 Confidentiality or non-disclosure agreements
14 System acquisition, development and maintenance
15 Supplier relationships
16 Information security incident management
16.1 Management of information security incidents and improvements
16.1.1 Responsibilities and procedures
16.1.2 Reporting information security events
16.1.3 Reporting information security weaknesses
16.1.4 Assessment of and decision on information security events
16.1.5 Response to information security incidents
16.1.6 Learning from information security incidents
16.1.7 Collection of evidence
17 Information security aspects of business continuity management
18 Compliance
18.1 Compliance with legal and contractual requirements
18.2 Information security reviews
18.2.1 Independent review of information security
18.2.2 Compliance with security policies and standards
18.2.3 Technical compliance review
Annex A (normative) Public cloud PII processor extended control set for PII protection.
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