Introduction to Human Services

Cover
Contents
Preface
About the Authors
Part I: Defining Human Services
	Chapter 1: An Introduction to Human Services
		Themes and Purposes of Human Services
		The Human Service Profession
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 2: The Human Service Professional
		Who Is the Helper?
		Typology of Human Service Professionals
		Human Service Roles
		Case Study
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
Part II: Guiding Human Service Practice
	Chapter 3: The History of Advocacy in Human Services
		Early Foundations of Advocacy
		Human Services in Colonial America
		The 19th Century: A Time of Change
		The 20th Century: New Directions in Mental Health
		The 20th Century: Federal Advocacy in Human Services
		The 21st Century: Federal Advocacy in Human Services
		A Final Thought
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 4: Human Services and Ethical Practice
		Ethical Considerations
		Codes of Ethics
		Competence and Responsibility
		Confidentiality
		Client\'s Rights
		Ethical Standards of Human Service Professionals
		Ethical Decision Making
		Summary
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 5: Multicultural Dimensions of Helping
		Introduction to a Multicultural Context
		Concepts to Help You Build Multicultural Competence
		Exploring Your Own Identity to Help Build Multicultural Competence
		Continuing to Develop Multicultural Competence
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
Part III: The Practice of Human Services
	Chapter 6: Models of Service Delivery
		The Medical Model
		The Public Health Model
		The Human Service Model
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 7: The Helping Process
		The Nature of the Helping Process
		An Introduction to Helping Skills
		Skills for Challenging Clients
		Intervention Strategies
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 8: The Client
		The Whole Person
		Understanding Client Problems
		Clients as Individuals, Groups, and Populations
		Getting Help
		The Client\'s Perspective
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
Part IV: Working in the Human Service Field
	Chapter 9: Working within the System
		The Agency Environment
		Challenges in Day-to-Day Human Service Work
		Promoting Change in a Dynamic World
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
	Chapter 10: Human Services Today
		Settings for Human Service Delivery
		The Impact of Technology
		Trends in Human Services
		The Changing Workplace
		Key Terms
		Things to Remember
		Self-Assessment
		Want to Know More?
Glossary
References
Index