Interpersonal communication : relating to others

1) Brief Table of Contents2) Full Table of Contents  1) Brief Table of Contents   Part I: Interpersonal Communication Foundations   Chapter 1: Introduction to Interpersonal Communication  Chapter 2: Interpersonal Communication and Self Chapter 3: Interpersonal Communication and Perception  Chapter 4: Interpersonal Communication and Diversity: Adapting to Others   Part II: Interpersonal Communication Skills   Chapter 5: Listening and Responding Skills  Chapter 6: Verbal Communication Skills  Chapter 7: Nonverbal Communication Skills  Chapter 8: Conflict Management Skills   Part III: Interpersonal Communication in Relationships  Chapter 9: Understanding Interpersonal Relationships  Chapter 10: Managing Relationship Challenges  Chapter 11: Interpersonal Relationships: Friendship and Romance  Chapter 12: Interpersonal Relationships: Family and Workplace    2) Full Table of Contents   Part I: Interpersonal Communication Foundations   Chapter 1: Introduction to Interpersonal Communication  Interpersonal Communication DefinedInterpersonal Communication's Importance to Your LifeInterpersonal Communication and the Communication Process  Interpersonal Communication PrinciplesInterpersonal Communication and TechnologyInterpersonal Communication CompetenceApplying An Other-Orientation to Being a Competent Interpersonal Communicator   Chapter 2: Interpersonal Communication and Self Self-Concept: Who You Think You Are  Self-Esteem: Your Self-Worth  Facework: Presenting Your Self Image To OthersHow to Improve Your Self-Esteem  Self and Interpersonal Relationships Applying An Other-Orientation to Self and Interpersonal Communication  Chapter 3: Interpersonal Communication and Perception  Understanding Interpersonal Perception  Forming Impressions of Others  Interpreting the Behavior of Others  Identifying Barriers to Accurate Interpersonal Perception  Improving Interpersonal Perception SkillsApplying An Other-Orientation to Interpersonal Perception   Chapter 4: Interpersonal Communication and Diversity: Adapting to Others  Understanding Diversity: Describing Our Differences  Understanding Culture: Dimensions of Our Mental Software  Barriers to Effective Intercultural Communication  Improving Intercultural Communication Competence  Applying An Other-Orientation to Diversity: The Platinum Rule  Part II: Interpersonal Communication Skills   Chapter 5: Listening and Responding Skills  Listening DefinedListening StylesListening BarriersImproving Your Listening SkillsImproving Your Responding SkillsImproving Your Confirmation SkillsApplying An Other-Orientation to Listening and Responding Skills Chapter 6: Verbal Communication Skills  How Words WorkThe Power of WordsHow To Manage MisunderstandingsHow to Use Words of Support How to ApologizeHow to Be Assertive Applying An Other-Orientation to Enhancing Your Verbal Skills Chapter 7: Nonverbal Communication Skills  Identifying the Importance of Nonverbal Messages Understanding Nonverbal Communication Codes  How to Improve Your Skill in Interpreting Nonverbal CommunicationHow to Improve Your Skill in Expressing Nonverbal Messages  Applying An Other-Orientation to Nonverbal Communication   Chapter 8: Conflict Management Skills  Conflict Defined  Conflict Myths  Conflict Types  Conflict and Power  Conflict Management Styles  Conflict Management Skills  Applying An Other-Orientation to Conflict Management   Part III: Interpersonal Communication in Relationships  Chapter 9: Understanding Interpersonal Relationships  Interpersonal Relationships Defined  Genesis of Interpersonal Relationships: Attraction  Stages of Interpersonal Relationship Development  Theories of Interpersonal Relationship Development  Applying An Other-Orientation to Understanding Interpersonal Relationships   Chapter 10: Managing Relationship Challenges  Relationship Challenges  The Dark Side of Interpersonal Communication and Relationships  Relationship De-Escalation and Termination Applying An Other-Orientation to Relationship Challenges   Chapter 11: Interpersonal Relationships: Friendship and Romance  Friendship  Romantic Relationships  Interpersonal Relationship StrategiesApplying An Other-Orientation to Friends and Romantic Partners   Chapter 12: Interpersonal Relationships: Family and Workplace  Family Relationships   Workplace Relationships  Applying An Other-Orientation to Family and Workplace Relationships