International Dimensions of Organizational Behavior

Front Cover......Page 1
Title Page......Page 2
Copyright......Page 3
Contents......Page 14
PART 1 The Impact of Culture on Organizations......Page 20
CHAPTER 1 Culture and Management......Page 22
Going Global: Phases of Development......Page 26
Cross-Cultural Management......Page 30
What Is Culture?......Page 35
How Do Cultures Vary?......Page 39
Summary......Page 52
Work Behavior Varies Across Cultures......Page 61
Are Organizations Becoming More Similar?......Page 79
Organizational Culture and National Culture......Page 80
Summary......Page 82
CHAPTER 3 Communicating Across Cultures......Page 86
Communicating Cross-Culturally......Page 87
Cross-Cultural Misperception......Page 90
Cross-Cultural Misinterpretation......Page 92
Cross-Cultural Misevaluation......Page 103
Communication: Getting Their Meaning, Not Just Their Words......Page 105
Summary......Page 109
PART 2 Leveraging Cultural Diversity......Page 114
Cultural Invisibility: Strategies for Recognizing Culture......Page 116
Cultural Synergy......Page 126
Summary......Page 138
Managing a Multicultural Workforce......Page 143
Domestic Multiculturalism......Page 146
Teams: The Organization in Microcosm......Page 148
Types of Diversity in Teams......Page 149
Cultural Diversity’s Impact on Teams......Page 151
Conditions for High-Performing Multicultural Teams......Page 157
Managing Culturally Diverse Teams......Page 161
Summary......Page 164
CHAPTER 6 Leading Globally......Page 174
Leadership Vision......Page 175
Leadership Theories......Page 183
Cultural Contingency......Page 185
Global Leadership Competencies......Page 186
Global Leadership: Creating a Positive Future......Page 189
Summary......Page 191
CHAPTER 7 Motivating People From Around the World: Inspiring People to Contribute......Page 201
Hierarchies of Needs......Page 202
Three Motives: Achievement, Power, and Affiliation......Page 203
The Two-Factor Motivation Theory......Page 204
Expectancy Theories......Page 205
Beyond Motivation: Inspiration......Page 209
Summary......Page 216
CHAPTER 8 Multinational Decision Making......Page 224
Information Search......Page 227
Constructing Alternatives......Page 228
Choice......Page 229
Ethical Decision Making......Page 231
Summary......Page 236
CHAPTER 9 Negotiating Globally......Page 241
Negotiating Globally......Page 243
Negotiating Successfully: The People, the Situation, and the Process......Page 246
Negotiation Process......Page 253
Negotiation Tactics......Page 263
Negotiating Across Cultures: Ethical Challenges......Page 275
Summary......Page 278
PART 3 Managing Global Managers......Page 288
CHAPTER 10 Managing Cross-Cultural Transitions: Moving Abroad and Coming Back Home......Page 290
Entering a New Culture......Page 294
Managing Expatriates Effectively, Equitably, and Ethically......Page 299
Coming Home: Re-entering One’s Own Culture......Page 301
Professional Re-entry......Page 305
Underutilized Global Managers......Page 313
Coaching Women for Global Managerial Success......Page 314
Summary......Page 321
CHAPTER 11 A Portable Life: The Expatriate Spouse......Page 331
Single-Career Couples: The Traditional Expatriate’s Wife......Page 332
Living Globally: Dual-Career Couples......Page 347
Summary......Page 357
CHAPTER 12 Global Careers: Succeeding in the 21st Century......Page 362
What It Takes to Reach the Top......Page 363
Is the Traditional Expatriate Manager Extinct?......Page 365
Today’s Global Careers......Page 366
Global Managers and Leaders: No Longer Men Alone......Page 375
Summary......Page 387
Epilogue......Page 398
Index......Page 400
Painting on Book Cover......Page 414