Information Systems and Technologies: WorldCIST 2023

Preface
Organization
Contents
Information and Knowledge Management
Knowledge Discovery in Wikidata with Machine Learning in Graph
	1 Introduction
	2 Research Questions
	3 Methodology
	4 Data Collection with SPARQL
		4.1 Pre-processing of the Data
		4.2 Exploratory Data Analysis
		4.3 Study of the Topology of the Graph
		4.4 Extract Knowledge From the Graph with Representation Learning for Nodes Using Node2Vec
		4.5 Extract Knowledge From the Graph with Representation Learning for Nodes Using Edge2Vec
		4.6 Extract Knowledge from the Graph with Representation Learning for Nodes Using Graph2Vec
	5 Results
	References
Optimizing Topic Modelling for Comments on Social Networks: Reactions to Science Communication on COVID
	1 Introduction
	2 Related Work
	3 Methodology
		3.1 Tweet Collection
		3.2 Text Processing
		3.3 Topic Modelling
	4 Results
	5 Conclusion
	References
Pragmatic Statistics: Likert-Type Questionnaires Processing
	1 Introduction
	2 Tips for Implementing Likert-Type Questionnaires
	3 Determination of Suitable Number of Respondents
	4 Data Understanding
	5 Clarifying the Distribution of Results
		5.1 Kolmogorov-Smirnov Test
		5.2 Shapiro-Wilk Test
	6 Processing of the Results of the Likert-Type 5-point Questionnaire
		6.1 Question Qk Descriptive Statistics
		6.2 Relationship and Paired Influence of Questions
		6.3 Internal Consistency of the Questionnaire
	7 Dichotomous Answers Processing
		7.1 Descriptive Statistics for Dichotomous Distributions
		7.2 Adjusted Wald Technique
		7.3 Evaluating the Meaningfulness of a Dichotomous Questionnaire
	8 Conclusion
	References
The Influence of Knowing the Source of Information on Readers’ Perceptions. An Exploratory Study on Twitter
	1 Introduction
	2 Proposal of Classification of Information Based on Argumentation
	3 Exploratory Study
		3.1 Participants
		3.2 Gathering
		3.3 Data Segmentation
		3.4 Form Development
		3.5 Labelling Process
	4 Data Cleaning and Analysis of Results
		4.1 Data Cleaning
		4.2 Analysis of Results
	5 Conclusions, Limitations and Future Works
	References
Knowledge Management: A New Business Success Factor in Companies in Southern Peru
	1 Introduction
	2 Literature Review
	3 Method
	4 Analysis of Results
		4.1 Interview Results
		4.2 Discussion of Results
	5 Conclusions
	Bibliography
The Data Repositories in Agriculture. A Preliminary Investigation
	1 Introduction
	2 Materials and Methods
	3 Results and Discussion
	4 Conclusion
	References
Towards a KOS to Manage and Retrieve Legal Data
	1 Introduction
	2 Related Work
	3 Conceptual Model for Legal Content Management
		3.1 Conceptual Model
	4 Categorizing and Enriching Legal Corpus
	5 Conclusions and Future Work
	References
Supervised Machine Learning Based Anomaly Detection in Online Social Networks
	1 Introduction
	2 Literature Survey
		2.1 User Profile Attribute Approach
		2.2 User Post Attribute Approach
	3 The System Framework
	4 Analysis of Testing Results
		4.1 Dataset
		4.2 Benchmark Approaches Comparison
	5 Conclusions
	References
Leadership Effectiveness in Public Administration Remote Workers
	1 Introduction
	2 Theoretical Framework on Leadership
		2.1 An Overview of the Leadership Concept
		2.2 Leadership Theories
	3 Remote Work
	4 Methodology
	5 Data Analysis and Results
		5.1 Sample Characterization
		5.2 Leadership Styles for Remote Work Analysis
	6 Discussion and Conclusions
	References
Profiling the Motivations of Wellness Tourists Through Hotels Services and Travel Characteristics
	1 Introduction
	2 Data and Methodology
	3 Empirical Results
	4 Conclusions
	References
Decision Support System Based on Machine Learning Techniques to Diagnosis Heart Disease Using Four-Lead ECG Recordings
	1 Introduction
	2 Materials and Methods
		2.1 Dataset Description
		2.2 Machine Learning: An Overview
		2.3 Experimental Design
	3 Results and Discussion
	4 Conclusion and Further Work
	References
Cognitive Computing in the Travel and Tourism Industry
	1 Introduction
	2 Cognitive Computing
	3 Advantages of Cognitive Computing
	4 Cognitive Computing in Travel and Tourism Industry
	5 Conclusions
	References
Expectations and Knowledge Sharing by Stakeholders in a Bioproducts Community of Practice: An Exploratory Study
	1 Introduction
	2 Methodology
	3 Results
	4 Discussion
	5 Conclusion
	References
Gamification in Higher Education Assessment Through Kahoot
	1 Introduction
	2 Methodology
	3 Results
	4 Discussion and Conclusions
	References
Education and Characteristics of Computational Thinking: A Systematic Literature Review
	1 Introduction
	2 Literature Review
		2.1 Planning
		2.2 Conducting the Review
		2.3 Review Report
	3 Conclusions
	References
Blockchain and Artificial Intelligence in a Business Context: A Bibliometric Analysis
	1 Introduction
	2 Methodology and Data Analysis
		2.1 The Growing Evolution
		2.2 Co-authorship - Authors and Institutions
		2.3 Co-authorship – Countries
		2.4 Citation - Journals
		2.5 Co-citation Analysis – Keywords
	3 The Topmost Cited Articles
	4 Conclusions
	References
Preliminary Research to Propose a Master Data Management Framework Aimed at Triggering Data Governance Maturity
	1 Introduction
		1.1 Motivation and Objectives
	2 Related Work and Choose of Methodologies and Models
	3 Visual Conceptual Idea of Process in a Near Future
	4 Final Considerations and Next Steps
	References
Adoption of GDPR – In the Intermunicipal Community of Terras de Trás-os-Montes, Portugal
	1 Introduction
	2 General Data Protection Regulation
	3 Research Strategy
	4 Results
	5 Conclusions
	References
Drivers of Long-Term Work from Home Adoption in Small and Medium-Sized Enterprises: A Managerial Perspective
	1 Introduction
	2 Background
		2.1 Impact of WFH on the Organizations
		2.2 Adapting to WFH
	3 WFH Adoption: A TTF Perspective
	4 Research Methodology
	5 Results
	6 Discussion and Conclusions
	7 Limitations
	References
Study of Digital Maturity Models Considering the European Digital Innovation Hubs Guidelines: A Critical Overview
	1 Introduction
	2 Maturity Models Analysis
	3 European Digital Innovation Hubs
		3.1 The Existing Maturity Models and the EDIH Model Guidelines
	4 Conclusions
	References
A Comparison Between the Most Used Process Mining Tools in the Market and in Academia: Identifying the Main Features Based on a Qualitative Analysis
	1 Introduction
	2 Background
		2.1 Process Mining and Its Importance
		2.2 Process Mining Techniques
	3 Our Methodology
	4 Results and Analysis
	5 Conclusions and Future Work
	References
Anonymisation Methods for Complex Data Based on Privacy Models
	1 Introduction
	2 Related Work
	3 Methodology
		3.1 Anonymisation Methods
	4 Evaluation
	5 Conclusion and Future Work
	References
A Mobile Application for Wooden House Fire Risk Notifications Based on Edge Computing
	1 Introduction
	2 Fire Risk Model and Cloud Data Sources
	3 Internal Application Design and Implementation
	4 User Interface Development and Usability Evaluation
	5 Application Performance Evaluation
	6 Conclusions and Future Work
	References
Diagnosis Model for Detection of e-threats Against Soft-Targets
	1 Introduction
	2 Theoretical Conceptualization
	3 Perspectives and Directions
	4 Conclusion and Discussion
	References
x2OMSAC - An Ontology Population Framework for the Ontology of Microservices Architecture Concepts
	1 Introduction
	2 x2OMSAC
	3 FOD2OMSAC
		3.1 Manual Pre-processing
		3.2 Model Extraction
		3.3 Model Creation
		3.4 Model Validation
	4 The Semantic Comparison Mechanism
		4.1 Selection of the SBERT Pre-trained Machine Learning Model
	5 Evaluation
	6 Discussion
	7 Conclusion
	References
Calibration Techniques and Analyzing the Website Design with Eye Tracking Glasses
	1 Introduction
	2 Related Work
	3 Pupil Labs’ Eye Tracking System
		3.1 Pupil Labs’ Real-Life Application
	4 Methodology
	5 Result Discussion
	6 Conclusion
	References
HealthCare Fake News Detection: A New Approach Using Feature Selection Concept
	1 Introduction
	2 Related Work
	3 Proposed Model
		3.1 Preprocessing
		3.2 Feature Extraction
		3.3 Classification
	4 Experimental Results
	5 Conclusion and Future Work
	References
Buildings and Vehicles Discrimination in Drone Images
	1 Introduction
	2 Literature Review
	3 Methodology
	4 Results and Discussion
		4.1 Dataset
		4.2 Inference from Trained Algorithms
	5 Conclusions
	References
Information Technologies in Education
AI Chatbot for Teachers for an LMS Platform
	1 Introduction
	2 Background
		2.1 Educational Management
		2.2 Chatbot
		2.3 Chatbot Learning
		2.4 LMS and Chatbot
	3 Chatbot Development
		3.1 General Description
		3.2 Components of EdyBot
		3.3 Improvements in the Definition of Confidence and Identification of Intentions
	4 Evaluation and Results
		4.1 Evaluation 1
		4.2 Evaluation 2
		4.3 Discussions
	5 Conclusions and Future Work
	References
Chatbot to Assist the Learning Process of Programming in Python
	1 Introduction
	2 Background
	3 Method
	4 Contribution
		4.1 Knowledge Base Extraction
		4.2 RASA Based Architecture
		4.3 Questions and Answers
	5 Evaluation and Results
		5.1 Evaluation
		5.2 Results
		5.3 Discussions
	6 Conclusions and Future Works
	References
Formulating a Group Decision Support Systems (GDSS) Model for Accreditation: An Early Childhood Institution Perspective
	1 Introduction
	2 Review of the Literature
	3 Experimental Set-Up: Modelling Early Childhood Education Accreditation Institutions GDSS
		3.1 The Model Without PCA
		3.2 The Model with PCA
	4 Conclusion
	References
Considerations in the Design of Pervasive Game-Based Systems for the Older Adult Population
	1 Introduction
	2 Background
	3 Transversal Elements in Pervasive GBS
		3.1 Aesthetics
		3.2 Purpose
		3.3 Rules
		3.4 Technology
		3.5 Narrative
		3.6 Ethics
		3.7 Conclusions and Future Work
	References
The Effect of Using the Chatbot to Improve Digital Literacy Skill of Thai Elderly
	1 Introduction
	2 Literature Review
		2.1 Chatbot Development
		2.2 Digital Literacy for Elderly
	3 Methodology
		3.1 Participants
		3.2 Data Collection and Analysis
	4 Results
	5 Discussion
	6 Conclusion and Suggestions
	References
Rethinking the Approach to Multi-step Word Problems Resolution
	1 Introduction
	2 Related Work
		2.1 Keywords Method
		2.2 Multi-step Based Problem Solving Strategy
		2.3 Computer and Mobile Assisted Instruction
	3 System Layout
		3.1 Goal-Driven Plan-Tree
		3.2 The Guidance Process of Problem-Solving
	4 Conclusion
	References
Data Science Analysis Curricula: Academy Offers vs Professionals Learning Needs in Costa Rica
	1 Introduction
	2 Background and Related Work
	3 Methods
	4 Execution
	5 Findings and Discussion
		5.1 Academy Offers
		5.2 Learning Needs of Professionals in Costa Rica
	6 Conclusions
	References
On-the-Job Training: From Actual Processes to Training Scenarios, a Methodology
	1 Introduction
	2 Literature Review
	3 Research Methodology
	4 Methodology for On-the-Job Training Scenarios from Actual Business Processes
	5 Example Instantiation of the Methodology
	6 Evaluation
	7 Discussion and Conclusion
	8 Future Research
	References
Complementation Between Usage Schemes and Mental Actions in an Approach to the Definite Integral Using GeoGebra
	1 Introduction
	2 Theoretical Approaches
	3 Methods and Procedures
		3.1 Development of the First Cycle of Action Research
		3.2 Development of the Second Cycle of Action Research
	4 Discussion
	5 Conclusions
	References
Reviewing Learning Software Engineering Through Serious Game Development
	1 Introduction
	2 Method
		2.1 Search Process
		2.2 Research Questions
		2.3 Data Sources and Search Strategy
		2.4 Study Selection
	3 Results and Discussion
		3.1 RQ1. How SGs’ Design and Development Get Adopted into SE Teaching Activities?
		3.2 RQ2. What SWEBOK Areas Have Been Targets of SGs’ Design and Development in SE Teaching?
		3.3 RQ3. To What Extent is the Usage of SGs’ Design and Development in SE Teaching Considered Complex?
		3.4 RQ4. What Are the Cited Pitfalls and Potential Opportunities of Incorporating SGs’ Design and Development in SE Teaching?
	4 Conclusion
	References
Enriching Software Engineering Gamification Environments with Social Information
	1 Introduction
	2 Enriching Gamified Environments with Social Information
		2.1 Players: Team Members but also Customers or Other Stakeholders
		2.2 Target Data Sources
		2.3 Technological Infrastructure
		2.4 Information to be Delivered to the Participants
	3 Conclusions and Future Work
	References
Something is Wrong with STEM Graduation Students: Teachers’ Involvement in Their Citizenship Skills
	1 Introduction
	2 Literature Review
	3 Methods and Materials
	4 Results and Discussion Results
	5 Conclusion
	References
Qualitative Analysis on Psychological and Social Effects of Distance Education During SARS-CoV2 - COVID-19 on Students at Greek Public Institutes of Vocational Training
	1 Introduction
	2 Methods and Tools
		2.1 Participants
		2.2 Data Collection and Analysis
	3 Results
		3.1 General Axis
		3.2 Psychological/Spiritual/Social Axis
		3.3 Learning Axis
		3.4 Teachers Opinion
	4 Discussion and Conclusion
	References
How to Help Teaching in a Virtual Environment
	1 Introduction
	2 Improvement Suggestions
		2.1 Review Learning Objectives to Align with Virtual Environments
		2.2 Review and Adapt Resources for Teaching in a Virtual Environment
		2.3 Explore Strategies to Virtually Engage with Students
		2.4 Design Educational Content for Virtual Environments
	3 Consider Using Various Teaching Strategies
		3.1 Maximize What Technology Can do for a Teacher
		3.2 Determine the Purpose of the Assessment and Ensure Alignment
		3.3 Refine Assessments to Reflect Virtual Environments
		3.4 Familiarize the Teacher and Students with Virtual Environment Previously
		3.5 Keep the Virtual Teaching Environment Safe and Respectful
		3.6 Make Backup Plans
		3.7 Maintaining Student’s Understanding and Compassion with the Transition to Remote Learning
	4 Conclusions and Final Considerations
	References
The Transformation of the Digital Communication of Educational Organizations in the Pandemic Period: New Practices and Challenges
	1 Introduction
	2 Literature Review
	3 Methodology
	4 Results
	5 Conclusion
	References
Influencing Factors in Perceived Learning Are Mediated by Satisfaction in Post-Pandemic University Students
	1 Introduction
	2 Methodology
	3 Results
	4 Conclusions
	References
Uncovering Dark Patterns - Learning Through Serious Gameplay About the Dangers of Sharing Data
	1 Introduction
	2 Description of the Game
	3 Data Collected, Research Questions and Data-Analysis
	4 Discussion and Concluding Remarks
	References
Training Computational Thinking to Leverage Citizens of Next Generation
	1 Introduction
	2 Computational Thinking and Learning Resources
	3 Disseminating – CT4ALL, the Web Platform
	4 Training – LaRaCiTa, a Web LR Repository
	5 Conclusion
	References
ePortfolios Based on Self-Regulated Learning Components in Flexible Learning for Engineers as a Vehicle for Academic and Career Development
	1 Introduction
	2 ePortfolios for Academic and Career Development
		2.1 ePortfolios’ Affordances
	3 Self-Regulated Learning Theory
	4 The Research Framework
	5 Results
	6 Conclusion
	References
Smart Learning Affordances of Web Technologies from Future ICT Teachers’ Perspectives
	1 Introduction
	2 Theoretical Background
		2.1 Affordances in Terms of Smart Learning
	3 Research Method
		3.1 Research Questions
		3.2 ICT Students’ Evaluation
		3.3 Advantages and Disadvantages of the Proposed Web Tools
		3.4 Comparative Analysis and Smart Learning Affordances
		3.5 Concluding Remarks
	4 Conclusions
	References
Application of Flipped Learning for the Development of Autonomous Learning for Higher Education Students
	1 Introduction
	2 Flip Learning
	3 Autonomous Learning
	4 Virtual Learning Environments and Flipped Learning
	5 Methodology
	6 Results
	7 Discussion
	8 Conclusions
	References
The Application of Artificial Intelligence in Recommendation Systems Reinforced Through Assurance of Learning in Personalized Environments of e-Learning
	1 Introduction
	2 Contribution
		2.1 Motivation
	3 Related Works
		3.1 Adaptive-Personalized Learning
		3.2 Assurance of Learning
		3.3 Solutions/Frameworks
	4 Model Design
		4.1 Design Science Research
		4.2 Proposed Model
	5 Future Work
	References
Learning Performance and the Influence of Individual Motivation Through Social Networks
	1 Introduction
	2 Methodology
	3 Results
	4 Conclusions
	References
HIL in a Vehicle Washing Process Implementing MQTT Communication Network based in TCP/IP
	1 Introduction
	2 Development of the Industrial Environment
		2.1 Plant Modeling
		2.2 Process Sequence Conditions
	3 HIL - Networks and Virtualization
		3.1 Virtual Environment
		3.2 HIL Communication
		3.3 Communication Protocol
	4 Results
	5 Conclusion
	References
Simulation of an Automated System with Hardware in the Loop Using a Human Machine Interface (HMI) for the Process of Bottling Liquids Employing Unity 3D
	1 Introduction
	2 Developing
		2.1 Configuration of Parameters for the Simulation
		2.2 Connection and Industrial Network to be Used
		2.3 Process of Virtualization and Simulation with Unity 3D
	3 Results
	4 Conclusions
	References
And Now What (Part 1)? Language Teaching: How We Met the ERT Challenge?
	1 Introduction
	2 Research Literature Background
	3 Methodology
		3.1 Sample
		3.2 Research Instrument, Administration, and Analysis
	4 Results and Discussion
	5 Conclusion and Future Works
	References
Virtual Laboratory as a Strategy to Promote Reading in 5-Year-Old Children
	1 Introduction
	2 Methodology
		2.1 Instruments
		2.2 Procedure
	3 Results
	4 Discussion and Conclusions
	References
Evaluating the Graduation Profiles of a University Primary Education Program: A Virtual Evaluation from the Perspective of Employers and Graduates
	1 Introduction
		1.1 Assessing the Profile of Exit in Primary Education Professionals
		1.2 Evaluation of the Profile of Primary School Teachers\' Graduation in Peru
		1.3 Research Objectives
	2 Methodology
		2.1 Participants
		2.2 Instruments
		2.3 Procedures
	3 Analysis and Discussion of Results
		3.1 Manages a Pedagogical Proposal
		3.2 Leads Educational Management Processes
		3.3 Promoting Tutorial Action
		3.4 Participates in Research Projects
	4 Conclusions and Future Works
	References
Dropout in Computer Science, Systems Engineering and Software Engineering Programs
	1 Introduction
	2 Factors in Students Dropout
	3 Methodology
	4 Results and Discussion
		4.1 Co-occurrence Map
		4.2 Most Cited Studies
		4.3 Student Dropout
	5 Conclusions
	References
Multimedia Systems and Applications
Ridge Gap Waveguide Based Array Antenna for 5G/WiFi Applications
	1 Introduction
	2 Design of Antenna and SIGW Feeding Network
		2.1 Unit Cell
		2.2 SIGW Feeding Network
		2.3 Antenna Array
	3 Results and Discussion
	4 Comparison with Other Related Works
	5 Conclusion
	References
Citizen Engagement in Urban Planning – An EPS@ISEP 2022 Project
	1 Introduction
	2 Preliminary Studies
		2.1 Related Work
		2.2 Ethics
		2.3 Marketing
		2.4 Sustainability
	3 Proposed Solution
		3.1 Design
		3.2 Control
	4 Prototype Development
		4.1 Assembly
		4.2 Control
		4.3 Web Application
	5 Conclusion
		5.1 Achievements
		5.2 Ideas for Future Developments
	References
On the Convenience of Using 32 Facial Expressions to Recognize the 6 Universal Emotions
	1 Introduction
	2 Materials and Methods
		2.1 Data Description: Extension of the UIBVFED Dataset
		2.2 The Convolutional Neural Network
		2.3 Data Pre-Processing
		2.4 Procedure
	3 Results and Discussion
	4 Conclusions and Future Work
	References
Gender and Use of Digital Banking Products in Cameroon: Is There a Gap?
	1 Introduction
	2 Conceptual Framework and Hypotheses Development
	3 Methodology
	4 Results
		4.1 Demographic Profile
		4.2 Research Model Assessment
	5 Discussions and Implications
	6 Limitations and Future Research Orientations
	References
Parallel Corpus of Somatic Phrasemes
	1 Introduction
	2 Parallel Corpora of Multiword Expressions
		2.1 Comparison of Parallel Idioms and MWEs Corpora
		2.2 Building of the Multilingual Corpus of Somatic Phrasemes
	3 Functionalities of the Portal of Somatic Phrasemes
	4 Technical Details of the Portal
		4.1 Technologies Used to Develop the Portal
	5 Conclusions and Further Work
	References
Multimodal Data Fusion Architectures in Audiovisual Speech Recognition
	1 Introduction
	2 Multimodal Data Fusion Strategies
	3 Challenges in Multimodal Data Fusion
		3.1 Data
		3.2 Model Selection
	4 Case Study: Audio-Visual Speech Recognition (AVSR)
		4.1 Word Level Recognition
		4.2 Sentence Level Recognition
	5 Conclusion
	References
Digital Technologies in Marketing: The Case of University Tunas
	1 Introduction
	2 Digital Technologies and Digital Marketing
	3 Methodology
		3.1 Methodological Framework and Objectives of the Study
		3.2 Data Collection Instruments
		3.3 Data Analysis
	4 Presentation of Results
		4.1 Functions of the Digital Technologies Team
		4.2 Identification and Use of Technologies
		4.3 Constraints on the Use of Technologies
	5 Conclusions
	References
Author Index