Information systems : crossroads for organization, management, accounting and engineering ; ItAIS: The Italian Association for Information Systems

Front Matter....Pages i-xiii
Front Matter....Pages 1-1
A Service Classification Model for Value Co-creation in IT Outsourcing Services....Pages 3-10
Sustained Competitive Advantage Using Business Entities (SCUBE): A Practical Approach for Business Agility....Pages 11-18
Financing Public e-Services in Europe: A Regional Perspective....Pages 19-26
About the Relevance of eDemocracy in Italian Regional Websites....Pages 27-34
Collective Intelligence and Social Computing: A Literature Review....Pages 35-41
E-Marketplaces for Professional e-Services: Trust, Reputation and Performance....Pages 43-50
Front Matter....Pages 51-51
The Evolution of Information Systems Strategic Models: From IT Management to IT Governance. The FIAT Case....Pages 53-60
Organizational Factors as Determinants of SaaS Adoption....Pages 61-66
Exploring the Impact of Innovation Policies in Economic Environments with Self-Regulating Agents in Multi-level Complex Systems....Pages 67-76
Managerial and Organizational Impact of ERP Systems in Public Sector Organizations. A Case Study....Pages 77-84
IT Helps the Italian Army to Implement a Performance Management System....Pages 85-92
Front Matter....Pages 93-93
Semantics-Enriched Web APIs Selection for Enterprise Mashup Development....Pages 95-103
A New Generation DMS for Supporting Social Sensemaking....Pages 105-112
An Innovative Approach to the Governance of E-Government Knowledge Management Systems....Pages 113-121
Data Mart Integration at Measure Level....Pages 123-131
Front Matter....Pages 133-133
Towards ICT Support for Elderly Displaced People: Looking for Natural Gestures....Pages 135-143
Towards Improving Usability of Authentication Systems Using Smartphones for Logical and Physical Resource Access in a Single Sign-On Environment....Pages 145-153
A Biometric Interface to Ambient Intelligence Environments....Pages 155-163
Exploring the Effectiveness of Web Ads Via Greenwald and Leavitt’s Involvement Model....Pages 165-172
An Augmented Reality Application to Gather Participant Feedback During a Meeting....Pages 173-180
Front Matter....Pages 133-133
ICT for Small to Medium Enterprises: Focus on Usability for a Web-Based Spreadsheet Mediated Collaboration Environment....Pages 181-188
Representing Visual Aspects of Web Services....Pages 189-197
Using a High Level Formal Language for Task Model-Based Usability Evaluation....Pages 199-207
Visualizing Geographical Information Through Tag Clouds....Pages 209-216
Hand-Drawn Diagram Recognition with Hierarchical Parsing: An Experimental Evaluation....Pages 217-225
Front Matter....Pages 227-227
Innovation in Business Processes: Pattern-Driven Process Modelling....Pages 229-237
Methodology of Business Ecosystems Network Analysis: A Field Study in Telecom Italia Future Centre....Pages 239-249
Knowledge Sharing and Innovation: The Contribution of Innovation Intermediaries....Pages 251-258
Value-Co-creation Through Multichannels Distributions: The Nike ID Case....Pages 259-266
Technology Intelligence: New Challenges from Patent Information....Pages 267-274
Towards a Digital Ecosystem to Increase Effectiveness of Technology Transfer Services....Pages 275-283
Front Matter....Pages 285-285
Business Intelligence for Supply Chain Management: Trends from Scholarly Literature and from the World of Practice....Pages 287-294
Business Intelligence in the Taps and Fittings Sector: Organizational and Technological Aspects....Pages 295-302
Knowledge Generating Decision Support Systems: Managing the Trade-Off Between Generating Knowledge and Supporting Decisions....Pages 303-311
Front Matter....Pages 313-313
Reducing Inertia and Forwarding Changes: Crowdsourcing to Reduce Uncertainty. A Theoretical Model....Pages 315-322
The Future of Work: Trends of Telework in Italian SMEs Between 2005 and 2009....Pages 323-330
Communities of Practice and Practice Preservation: A Case Study....Pages 331-338
ICT and Judicial Administration: A Model for the Classification of E-Justice Innovations....Pages 339-347
How Does the Management of Multiple Stakeholders’ Interests Influence Decision-Making Processes? Exploring the Case of Crowdsourced Placemaking....Pages 349-357
Combining Exploitation and Exploration Through Crowdsourcing: The Case of Starbucks....Pages 359-366
Front Matter....Pages 313-313
The Motivational Drivers in Open Innovation Web-Based Platforms: An Explorative Study....Pages 367-376
How Internet Is Upsetting the Communication Between Organizations and Their Stakeholders: A Tentative Research Agenda....Pages 377-385
The Evaluation of Networks Performance in Cultural Heritage Through Intelligent Systems....Pages 387-395
Search Phase and the Openness Effects in MNEs....Pages 397-406
Front Matter....Pages 407-407
Managing Information Security Through Policy Definition: Organizational Implications....Pages 409-417
Prioritizing Role Engineering Objectives Using the Analytic Hierarchy Process....Pages 419-427
Negotiation of Weighted RTML Credentials on Mobile Devices....Pages 429-438
Analysis of Evidences About the Relationship Between Organisational Flexibility and Information Systems Security....Pages 439-447
Front Matter....Pages 449-449
Building Theories from IT Project Design: The HOPES Case....Pages 451-459
Towards a Reconstruction of Theoretical Foundations of Enterprise Architecture Management....Pages 461-468
Focus Groups, Meaning Making and Data Quality....Pages 469-478
Front Matter....Pages 479-479
How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector....Pages 481-489
Analysis of Serious Games Implementation for Project Management Courses....Pages 491-498
New Frontiers of Managerial Training: The LiVES Project....Pages 499-506
Organizational Aspects and Governance of a Learning Environment Aimed at a Common Curricula for European Senior Civil Servants....Pages 507-515
Front Matter....Pages 517-517
Alignment of Service Science and Service Oriented Computing: A Unified Interpretative Approach to Service Design and Planning....Pages 519-526
Profiting from IT-Based Capabilities in SMEs: Firm-Level Evidence from Italy....Pages 527-534
Open Ontology-Driven Sociotechnical Systems: Transparency as a Key for Business Resiliency....Pages 535-542
Front Matter....Pages 543-543
Supporting the Analysis of Risks of Violation in Business Protocols: The MiFID Case Study....Pages 545-553
Change the Law: A Simulation of the Reduction of Payment Period of Trade Debts on Italian Firms....Pages 555-562
Front Matter....Pages 543-543
Business Process Compliance Verification: An Annotation Based Approach with Commitments....Pages 563-570
Eunomos, A Legal Document and Knowledge Management System for Regulatory Compliance....Pages 571-578