Information and Communication Technologies in Tourism 2006: Proceedings of the International Conference in Lausanne, Switzerland, 2006

Front Matter....Pages I-IV
Website Development and Evaluations in Tourism: A Retrospective Analysis....Pages 1-12
Analyzing the Authorship of Information Technology Publications in Leading Hospitality and Tourism Journals....Pages 13-25
Approaching Tourism as a Complex Dynamic System: Implications and Insights....Pages 26-26
Challenges of a Virtual Learning Platform....Pages 27-27
Satisfaction Profiles and Tourism Curricula — Tourism Organisations Under Study....Pages 28-28
Pinpointing Tourism Information onto Mobile Maps — A Light-Weight Approach....Pages 29-43
Attracting Visitors — Using Computer Games Technology to Build a VR-Museum....Pages 44-54
Selection of tourist attractions and routing using personalised electronic guides....Pages 55-55
Developing a Visualisation Tool for Tour Planning....Pages 56-56
An Agent-Based Architecture for Museum Visitors’ Guide Systems....Pages 57-57
Providing On-Site Augmented Information to Tourists....Pages 58-58
Hokkaido Sculpture Web ant Its Educational Application....Pages 59-59
Hotel Website Optimization: The Case of Hong Kong....Pages 60-73
The Practices of Internet Users in Their Appropriation of Websites of Destination Management Organizations....Pages 74-74
Capturing the Beaten Paths: A Novel Method for Analysing Tourists’ Spatial Behaviour at an Urban Destination....Pages 75-86
Analysis of Circular Tour Activity Based on GPS Log....Pages 87-98
The Trend of Online Travel Behaviours: Cohort Analysis of 2000 and 2002....Pages 99-99
A Field Trial to Elicit Individual Preferences in the Context of a Mobile Dynamic Tour Guide....Pages 100-111
A Framework for Developing and Evaluating Mass Customisation Strategies for Online Travel Companies....Pages 112-124
etPlanner: An IT Framework for Comprehensive and Integrative Travel Guidance....Pages 125-134
Usability, Emotions and Customer Satisfaction in Online Travel Booking....Pages 135-146
The Mutual Designing of Travel Websites: Perceptions of the Visually Impaired....Pages 147-157
Usability Evaluation of mobile Applications in leisure-oriented Contexts....Pages 158-169
Developing an eTourism Platform for Accessible Tourism in Europe: Technical Challenges....Pages 170-170
The European e-Business Market Watch: ICT adoption and E-Business Activity in Tourism....Pages 171-181
Information and Communication Technology (ICT) Adoption amongst Small Rural Accommodation Providers in Ireland....Pages 182-182
Potential Use of Advanced, Online Technologies Within Australian Accommodation Sector Enterprises....Pages 183-195
A Theoretical Framework of Factors Relating to Internet Adoption Stages by Malaysian Hotels....Pages 196-208
Adoption of Innovative River Cruise Information Systems....Pages 209-220
The Online Pricing Practices of Up-market Barcelona Hotels — An International Comparison....Pages 221-233
Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in the Dutch Travel Industry....Pages 234-234
Best Price Guarantee Clauses: French Riviera Hotels versus Web Based Intermediaries....Pages 235-235
’silver Surfers’ and their online information search behaviour....Pages 236-247
Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments....Pages 248-259
Leveraging computer mediated communication for social support in educational travel....Pages 260-260
Promoting Cultural Tourism across Mediterranean Countries through ICT technologies: The Daedalus Project....Pages 261-261
From Information Behaviour of Independent Travellers to Requirements for Information Systems....Pages 262-262
Automatic Classification of Websites based on Keyword Extraction of Nouns....Pages 263-272
Developing a Knowledge-Based System Using Domain-Specific Ontologies and Experts: The eSAFE Case Study for the Event Management....Pages 273-284
Measuring the Credibility of Recommender Systems....Pages 285-295
Product Reviews in Travel Decision Making....Pages 296-307
Application of data warehouse and Decision Support System in soaring site recommendation....Pages 308-319
On the Significance of Tourism Website Evaluations....Pages 320-331
“Welcome Old Mate, Deal with It Newcomer” — Web Site Customer Support Evaluation Based on Customers’ Experience Level....Pages 332-343
Using Quality Dimensions in the Evaluation of Websites....Pages 344-344
Logging Brand Personality Online: Website Content Analysis of Middle Eastern and North African Destinations....Pages 345-345
Enhancing Company Performance and Customer Service through e-Service Convenience....Pages 346-356
eService by Swiss and Austrian Hotels: Does Language Matter?....Pages 357-368
Design and Implementation of a Mobile Phone-based Hospitality Service Quality Assessment System....Pages 369-369
Quality of Feedback to E-Mail Requests - An Explorative Study in Alpine Tourism Destinations....Pages 370-370
Evaluation of Emerging Technologies in Tourism: The Case of Travel Search Engines....Pages 371-382
Visitors’ Evaluations of Technology Used at Cultural Heritage Sites....Pages 383-393
Understanding Travelers’ Adoption of Hotel Reservation Web sites....Pages 394-405
The “M-Readiness” of Air Travellers: a Comparative Study in South Africa, Sweden and the UK....Pages 406-417
Travel Agents vs. Online Booking: Tackling the Shortcomings of Nowadays Online Tourism Portals....Pages 418-428
Developing a Business Model using Open Source Software: A Tourism Case Study....Pages 429-440
Tailoring DMS Business Models to Destination Configurations....Pages 441-452
Business Webs in the Tourism Industry....Pages 453-462
An Investigation of Expert Predictions of Profit Optimisation Opportunities from Information Communication Technologies (ICTs) in the Hotel Sector....Pages 463-474
e-Marketing, Past and Present: Some ideas for future research agendas....Pages 475-486
An Analysis of Email Marketing Practices of International Hotel Chains: Compliance with Legislative Requirements?....Pages 487-496
The Web as (a Weak) Enabler of New Marketing Approaches. An In-Depth Study of SMTEs in the Dolomites....Pages 497-497
Third- Party Websites Versus Proprietary Hotel Sites — Who’s Winning the War?....Pages 498-498