Information and Communication Technologies in Tourism 2000: Proceedings of the International Conference in Barcelona, Spain, 2000

Front Matter....Pages I-XIII
Intelligent Interfaces For The Tourist....Pages 1-14
DEEP MAP: Challenging IT Research In The Framework Of A Tourist Information System....Pages 15-27
Meta-level Programming for Legacy TIS Integration....Pages 28-38
A Critical Analysis of Tourism Information Technology Research....Pages 39-52
The Failure Of The New Discipline: Information Technology, Business Process, And The Control Of Tourism Operatives....Pages 53-60
Vague Queries in Tourism Information Systems....Pages 61-70
Integrating Heterogeneous Tourism Information in TIScover — The MIRO-Web Approach....Pages 71-80
Integration of Heterogeneous Information Sources....Pages 81-92
Virtual Tourist Destinations: Assessing Their Communication Effectiveness With And Through Foreign Intermediaries....Pages 93-103
Putting the Tourist into Tourist Information....Pages 104-113
‘Intelligent’ Museum As Value Creator On The Tourism Market: Towards A New Business Model....Pages 114-125
DATATUR: Tourism Statistics Information System — The Experience of Spain....Pages 126-146
Developing A Business Information Data Warehouse For The Australian Tourism Industry — A Strategic Response....Pages 147-156
Data Management in Tourism: Chaotic and Quixotic....Pages 157-166
Tourist Satisfaction Based Multilevel Intelligent Decision Support System....Pages 167-177
Cooperative Techniques And Tools To Increase The Quality Of The Software In Tourist Companies....Pages 178-188
Desktop: How Culture In An International Multi-Locational Travel Organisation Affects The Successful Implementation Of Technology Solutions-Two Years On....Pages 189-199
Service Dimensions Of Travel Distribution: An Indian Case Study....Pages 200-208
The Competitiveness Of Traditional Tourist Destinations In The Information Economy....Pages 209-217
Industrial Mapping Of Tourism Information Technologies....Pages 218-231
Developing Rural Tourism Destinations: Implications for, and of, Information Systems....Pages 232-244
The Canadian Tourism Exchange: Content, Collaboration, and Commerce....Pages 245-264
Reference Model Of An Electronic Tourism Market....Pages 265-274
Agents Solving Strategic Problems In Tourism....Pages 275-282
Open Network for Tourism (Ontour): A Concept for Electronic Commerce in the Business Processes of the Tourism Industry....Pages 283-292
 Tourists’ Valuation of Other Tourists’ Contributions to Travel Web Sites ....Pages 293-302
The Interplay Of Holiday-Related Travel Habits And The Use Of New Information And Communication Technologies....Pages 303-313
A Conceptual Framework for Evaluating Effects of a Virtual Tour....Pages 314-323
Evaluating Electronic Channels of Distribution in the Hotel Sector....Pages 324-335
Tomorrow’s Travel Agency: A Survey of Adaptation And Positioning Strategics to New Technologies in Services....Pages 336-342
The Application of E-Commerce To Enhance The Competitive Advantages Of Hotels In Hong Kong....Pages 343-352
Partnership Australia’s National Tourism Data Warehouse: Preliminary Assessment Of A Destination Marketing System....Pages 353-364
Supplements in Airline Cabin Service....Pages 365-374
Involving The DMO’s In A Larger Part Of The Value Chain....Pages 375-380
A Typology of Tourism Related Web Sites: Its Theoretical Background and Implications....Pages 381-395
The Diffusion And Application Of Multimedia Technologies In The Tourism And Hospitality Industries....Pages 396-407
Usability of Information and Reservations Systems: Theory or Practice?....Pages 408-417
Destination Management Systems and Small Accommodation Establishments: The Irish Experience....Pages 418-429
The Use Of Internet Sites By Smaller Travel Agencies In The Netherlands....Pages 430-437
Internet As A Destination Marketing Tool: A Case Study (Spanish National Tourism Organisation)....Pages 438-449
Efficiency Measures in Benchmarking Decision Support Systems: A Hotel Industry Application....Pages 450-459
The Measurement of the Marketing Effectiveness of the Internet in the Tourism and Hospitality Industry....Pages 460-472
Destination Management Systems: Criteria for Success — An Exploratory Research....Pages 473-484
Mentoring Small Destinations into Destination Management towards Electronic Marketing....Pages 485-496
Small is Beautiful? ICT and Tourism SMEs: a Comparative European Survey....Pages 497-508
Capacity to Change and Its Influence on Effective IT Use....Pages 509-518