Information and Communication Technologies in Tourism 2013: Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013

Front Matter....Pages i-xiii
Conceptualizing Context in an Intelligent Mobile Environment in Travel and Tourism....Pages 1-11
Discovering Functional Requirements and Usability Problems for a Mobile Tourism Guide through Context-Based Log Analysis....Pages 12-23
Engineering Augmented Tourism Experiences....Pages 24-35
Exploring the Role of In-Trip Applications for Sustainable Tourism: Expert Perspectives....Pages 36-46
The Adoption of Smartphone Applications by Airlines....Pages 47-57
Transforming the Travel Experience: The Use of Smartphones for Travel....Pages 58-69
Time-of-Arrival Estimation in Mobile Tour Guides....Pages 70-81
When Cell Phones Become Travel Buddies: Social Attribution to Mobile Phones in Travel....Pages 82-93
Building Destination Image through Online Opinionated Discourses. The Case of Swiss Mountain Destinations....Pages 94-106
Drivers and Benefits of Analysing DMOs’ eWOM Activities....Pages 107-118
E-destinations: Global Best Practice in Tourism Technologies and Applications....Pages 119-130
Integer Programming Formulation of Finding Cheapest Ticket Combination over Multiple Tourist Attractions....Pages 131-143
Grassroots Branding with Twitter: Amazing Florida....Pages 144-156
Multi-Dimensional Data Modelling for a Tourism Destination Data Warehouse....Pages 157-169
What did they say about us? Message Cues and Destination Reputation in Social Media....Pages 170-182
Tourism Destinations as Digital Business Ecosystems....Pages 183-194
Attracting User Social Media Engagement: A Study of Three Budget Airlines Facebook Pages....Pages 195-206
Backpacking, Social Media, and Crises: A Discussion of Online Social Convergence....Pages 207-217
Destination Expertise in Online Travel Communities....Pages 218-229
Personal Profile Information as Cues of Credibility in Online Travel Reviews....Pages 230-241
Social Media Strategy and Capacity for Consumer Co-Creation Among Destination Marketing Organizations....Pages 242-253
Towards an Understanding of Online Travellers’ Acceptance of Consumer-Generated Media for Travel Planning: Integrating Technology Acceptance and Source Credibility Factors....Pages 254-267
A Citation Analysis of Enter Proceedings in 2005–2012....Pages 268-279
Analysing the Penetration of Web 2.0 in Different Tourism Sectors From 2008 to 2012....Pages 280-289
High Tech for High Touch Experiences: A Case Study From the Hospitality Industry....Pages 290-301
Interdisciplinary Research on Information Science and Tourism....Pages 302-313
Sightsmap: Crowd-Sourced Popularity of the World Places....Pages 314-325
Sources of Customer Role Learning During Self-Service Technology Encounters....Pages 326-338
The Development of an Evaluation Framework for Determining the Economic Value and Effectiveness of Internet Room Diagramming Solutions....Pages 339-351
Examining Perceptions of the Importance of Travel Websites’ Value-Added Services: Age, Gender, and Travel Motivations....Pages 352-362
Online Motor Magazines: An Opportunity for eTourism?....Pages 363-374
Same, Same but Different. How Pictures Influence Emotional Responses of Users with Different Web Search Behaviours....Pages 375-387
The Customers’ Perspective on Presenting Visual Hotel Information Online....Pages 388-399
Virtual Experience on Hotel Websites: A Web Analysis....Pages 400-411
What Matters to The Industry? An Evaluation Framework for the Adoptability of Online Tourism Distribution Platforms....Pages 412-423
A Tagging Recommender Service for Mobile Terminals....Pages 424-435
Ontology-Based Identification of Music for Places....Pages 436-447
Semantic Schedules for Dynamic Route Planning....Pages 448-459
Unplanned Behaviour of Exhibition Attendees and the Booth Recommender System: The Goal Framing Theory Perspective....Pages 460-471
Adopting Network Multimedia Systems in Interactive Digital Television: A Strategic Method Towards Enhancing Tourism Relationship Marketing....Pages 472-482
Hybrid User Modelling Algorithms for Tourism Providers....Pages 483-494
Identifying Tourist Dispersion in Austria by Digital Footprints....Pages 495-506
Personal Data and User Modelling in Tourism....Pages 507-518
Between Online and Offline Channels: Internship Information Search by Tourism and Hotel Management College Students....Pages 519-529
Online Channel Use and Destination Advertising Response....Pages 530-542
A Methodology to Collect Information on Future Hotel Prices Using Internet Distribution Systems....Pages 543-553
Distribution Channels and Management in the Swiss Hotel Sector....Pages 554-565