Hybridization in Network Management

Contents
Introduction
Chapter 1
Trust and Public Service Delivery  by Hybrid Organizations
	Abstract
	Introduction
	1. A Hybrid Approach and Hybrid  Organizations in Management
	2. Hybrid Business Models and Hybrid  Strategies in Effective Management
	3. Trust and Public Service Delivery in Management
	4. Trust and Public Service Delivery by Hybrid Organizations vs. Economic and Social Effectiveness
	5. Research Methodology
	6. Description of Research Participants
	7. Research into Trust and Public Service Delivery by Hybrid Organizations – Qualitative Research
	Conclusion
		Research Limitations
		Possibilities for Further Scientific Research
	References
	Appendix 1. Template Showing the Use of the Word “Trust” in the Organization’s  Key Strategic Documents
	Appendix 2. Pair Comparison Analysis of Two Water Supply Organizations
		Pair I. Dąbrowskie Wodociągi Sp. z o.o. – Zabrzańskie Przedsiębiorstwo Wodociągów i Kanalizacji Sp. z o.o.
Chapter 2
The Assumptions of Hybrid Business Models Based on the Concepts of Big Data  and the Sharing Economy
	Abstract
	Introduction
	Hybrid Business Models - Assumptions
	Innovation and Business Models
	“Open Data” Concept and Business Models
	A Network and the Sharing Economy  and Building Innovative Solutions in Business Models
	Designing Business Models in the Context of “Open Data”
	Conclusion
	References
Chapter 3
A Hybrid Model of Performance Management in the Public Sector toward Improvement of Public Services:  Minimum Service Standards (MSS) in  an Indonesian Decentralised System
	Abstract
	Introduction
	Review of Literature
		Indonesia Decentralisation, Public Service,  Minimum Service Standards (MSS)
		MSS as Performance Management of Public Sector
		Models of Performance Management of Local Governments Designed to Enhance the Quality of Services
			Top-Down Regimes/Model
				Target
				Rank/League Table
				Bottom-Up Regime/Model
				Quality Assurance or Standards
	Methods
	Analysis and Discussions
		Mechanism of MSS
			More Focus on Coverage Than Quality of Services
			Limited Information Sharing to People and Important Stakeholders
			Lack Support of Strong Enforcement and Effective Incentives
			Sub-Optimal, Ineffective and Even Perverse Incentives
			No Strong Enforcement
		The Partial Fit of MSS with Performance Management Regimes/Model
			A Close but Imperfect Relationship with Target Based Models
			Less Evidence of MSS Being an Intelligence or Benchmarking Models
			Less Evidence of A Fit with A Rank or League Table Models
	Conclusion
	References
	Appendix 1.
	Appendix 2.
Chapter 4
Corporate Performance Reporting  within Sustainability Concepts:  Hybrid Performance
	Abstract
	Introduction
	Conceptual Framework of Considerations
	Business Sustainability and Sustainable Enterprise
	Sustainable Enterprise as the Enterprise of the Future
	Holistic Context of Development of Corporate Performance Reporting Models
	Enriching Financial Reporting by Narration  Based Information Presentation
	Standard of Narrative Report Included in the Corporate Financial Statements of Companies Operating  in the European Union
	Narrative Report Standard According to Global Reporting Initiative (GRI) and International  Integrated Reporting Council (IIRC)
	Integrating Sustainability Models with Business Models and Performance Reporting Models
	Conclusion
	References
Chapter 5
Franchising as a Hybrid  Organizational Form: Answers to Sales  and Distribution Growth
	Abstract
	Introduction
	What Is a Hybrid Organizational Form
	Franchising as a Hybrid Organizational Form
	Reasons to Use the Franchise Business Model
	Governance of Franchising as a Hybrid  Organizational Form
	Examples from Croatia and Poland
		Salad Story from Poland
		AMDS Jeans from Croatia
	Conclusion
	References
Chapter 6
Hybridization of the Organization’s Activities: A Case Study of Trends in Development for Network Business Models
	Abstract
	Introduction
	Around Creating Value Coming from Hybridization  and Development of Cooperation Networks  (Theoretical Background)
	Research Method and Data
	The Assessment of the Cooperation Network on  the Example of the Region of Karkonosze (Case Study)
	Conclusion
	References
Chapter 7
Trust as an Intangible Asset of Enterprises Embedded in a Network Environment
	Introduction
	Organisational Trust
	Organizational Trust and Network Embeddedness
	Building Trust in the Network and Intellectual Capital
	Research Model Based on the Organizational  Trust Index OTI
		Dimension One: Competence
		Dimension Two: Openness and Honesty
		Dimension Three: Concern for Employees/Stakeholders
		Dimension Four: Reliability
		Dimension Five: Identification
	Case Study – The South Railway Cluster as  an Organization Embedded in a Network Environment
	Dimensions of the SRC Organizational Trust  in Light of Research According to Organizational  Trust Index (OTI)
	Discussion and Limitations
	Conclusion
	References
Chapter 8
The Role of Strategic Planning in Public Institutions: The Case of the Department  for Transport in London
	Abstract
	Introduction
	Contemporary Strategies and Management Models
	Strategic Significance of Employee  Competence Development
	Department for Transport – Characteristics  and Cross - Government Priorities
	Accessibility of other DfT Workshops
		DfT Risk Policy
			Risk Guidance
			Risk eLearning
			Talent Management
			Commercial Skills
			Leadership and Management
	Conclusion
	References
		Journal
		Website
Chapter 9
Crowdsourcing as an Innovative Service Delivery Model
	Abstract
	Introduction
	Knowledge and Open Innovation
	Cooperation Networks in the Innovation Process
	Customer Engagement in the Innovation Process
	Crowdsourcing – The Essence, Pillars and Barriers
	Crowdsourcing Typology and Process
	The Activity of a Polish Internet User as a Determinant of Crowdsourcing Development
	The Selected Examples of Utilizing  Crowdsourcing in Poland
	Conclusion
	References
Chapter 10
The Concept of a Hybrid Value Chain  in Organizations in the Health Care Sector
	Abstract
	Introduction
	The Construction of a Hybrid Value Chain –  Theoretical Assumptions
	The Assumptions of the Concept of Building a Hybrid Value Chain in the Health Care Sector
	A Hybrid Value Chain in Light of Corporate  Social Responsibility
	Conclusion
	References
Chapter 11
Building an Information Management System in a Multidivisional Corporation:  An Analysis of a Management Personnel’s Awareness of Informational Needs  (A Case Study)
	Abstract
	Introduction
	Research Methodology for the Identification of Managerial Needs Regarding the Desired Range and  Structure of Information Management
	Research Trial – Management Personnel  in a Multi-Branch Corporation
	Empirical Research Results from Management Staff in the Structurally Complex Multidivisional Corporation
	Main Problems during the Implementation of a Unified  and Integrated System of Information  Management – Case Study
		Reluctance of Managerial Staff to Acquire and Present New,  Additional Management Information
		The Tendency of Managerial Staff to Form Too  Wide a Range of/Too Much Management Information
		Lack of Knowledge and Methodology Regarding the Collection,  Processing and Presentation of Management Information
	Conclusion
		Participants
	References
Chapter 12
The Impact of Risk Factors on Crisis Situations in the Organization:  An Integrated Model Approach
	Abstract
	Introduction
	Definition of Risk
	Risk Factors
	The Crisis Situation
Chapter 13
Interia and the Dichotomy of Logic States  in Optimising Organisational Management
	Abstract
	Introduction
	Dichotomy of Organizational Behavior
		Example 1
		Example 2
		Example 3
		Example 4
		Example 5
	Solving the Prisoner’s Dilemma with the Theory  of Inertia and the Dichotomy of Logic States
		Premises
		Possible Behaviors
		Solution
	Theories of Management
		Communication Tolerant of Misinterpretation
		Management Decentralization
		Management Up and Down
	References
Chapter 14
Value Centric Cities
	Abstract
	Introduction
	Safety - How Cities Affect People’s Physical  and Mental Health
	Functionality – How Cities Engage People’s  Cognitive Capabilities
	Rationality – How Cities Help Forming  and Sustaining Communities
	The Critical Aspect of Strategic Value  Management for Usable Cities
	References
Chapter 15
Strategic Benchmarking Analysis  of Improving the Quality of Higher Education in Montenegro
	Abstract
	1. Introduction – General Characteristics  of Higher Education in Montenegro
	2. SWOT Analysis of Higher Education in Montenegro
	3. Benchmarking Analysis of Universities in Montenegro - Implementation of the Principles of the Bologna Process
		3.1. European Credit Transfer System (ECTS) - Implementation  in Montenegro
			3.1.1. University of Montenegro
			3.1.2. Mediterranean University
			3.1.3. University Donja Gorica
			3.1.4. Recommendations
		3.2. Quality Assurance in Higher Education in Montenegro
			3.2.1. University of Montenegro
			3.2.2. Mediterranean University
			3.2.3. University Donja Gorica
			3.2.4. Recommendations
		3.3. Social Dimension of Higher Education in Montenegro
			3.3.1. University of Montenegro
			3.3.2. Mediterranean University
			3.3.3. University Donja Gorica
			3.3.4. Recommendations
		3.4. Lifelong Learning in Montenegro
			3.4.1. University of Montenegro
			3.4.2. Mediterranean University
			3.4.3. University Donja Gorica
			3.4.4. Recommendations
	4. Branding in the Function of Improving the Quality  and Position of a University
	5. Recommendations for Improving the Quality  of Higher Education in Montenegro
		5.1. Compatible Development Concept
		5.2. Strategic Approach to the Development of Higher Education
		5.3. Increasing the Availability of Higher Education
		5.4. Increasing and Providing Quality
		5.5. Reforming the Model for Financing Higher Education
		5.6. Increasing Harmonization and Mobility
		5.7. Increasing Compatibility with the Labor Market
	Conclusion
	References
Chapter 16
The Co-Production of Public Services in Terms of the Experiences  of Major Polish Cities
	Introduction
	An Attempt to Provide a Theoretical Explanation of  Co-Production of Public Services as a Hybrid Project
	Methodology
	Results
	Discussion
	Conflict of Interest
	Funding
	References
Editor’s Contact Information
Index
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