HP Color Laserjet CM3530 MFP (service manual)

Product basics......Page 31
Conventions used in this guide......Page 32
Product comparison......Page 33
Product features......Page 34
Product front view......Page 37
Product back view......Page 38
Interface ports......Page 39
Serial number and model number location......Page 40
Control panel......Page 41
Control-panel layout......Page 42
Home screen......Page 44
Control-panel help system......Page 45
Navigate the Administration menu......Page 46
Information menu......Page 47
Default Options for Originals......Page 49
Image adjustment......Page 50
Default Copy Options......Page 51
Default Fax Options......Page 52
Default E-mail Options......Page 53
Default Send to Folder Options......Page 54
Default Print Options......Page 55
Time/Scheduling menu......Page 56
Management menu......Page 58
Networking and I/O......Page 61
Fax Setup......Page 68
Send Setup menu......Page 71
Device Behavior menu......Page 72
Print Quality menu......Page 76
Troubleshooting menu......Page 80
Resets menu......Page 83
Service menu......Page 84
Paper and print media......Page 85
Supported paper and print media......Page 86
Supported paper and print media types......Page 88
Tray and bin capacity......Page 90
Custom paper sizes......Page 91
Paper orientation for loading trays......Page 92
Tray 1......Page 93
Tray 2 or optional Tray 3......Page 95
Load Tray 1......Page 96
Load Tray 2......Page 98
Load standard-sized paper into Tray 3......Page 100
Load custom-size paper into Tray 3......Page 102
Automatic overhead transparency sensing (auto sense mode)......Page 105
Type and Size......Page 106
Choose an output bin......Page 107
Manage and maintain......Page 109
Print information pages......Page 110
HP Easy Printer Care software sections......Page 112
Open the embedded Web server by using a network connection......Page 115
Embedded Web server sections......Page 116
Use HP Web Jetadmin software......Page 119
Data affected......Page 120
Lock the control-panel menus......Page 121
Lock the formatter cage......Page 122
Supplies life......Page 123
Change print cartridges......Page 124
Change the toner collection unit......Page 128
Install DDR memory DIMMs......Page 130
Enable memory for Windows......Page 134
Install an HP Jetdirect or EIO print server card or EIO hard disk......Page 135
Clean the document feeder......Page 138
Clean the document-feeder backing......Page 139
Clean the document-feeder rollers......Page 140
Clean the fuser......Page 141
Use the flash executable file to update the firmware......Page 142
Use FTP to upgrade the firmware on a network connection......Page 143
Use Microsoft Windows commands to upgrade the firmware......Page 144
Theory of operation......Page 145
Sequence of operation......Page 146
Engine-control system......Page 148
Solenoids......Page 149
Switches......Page 150
Sensors......Page 151
Motors and fans......Page 152
High-voltage power supply......Page 153
Low-voltage power supply......Page 155
Low-voltage power supply failure......Page 156
Fuser (fixing) control......Page 157
Fuser (fixing) temperature-control circuit......Page 158
Fuser (fixing)-failure detection......Page 159
Laser/scanner system......Page 161
Image-formation system......Page 163
Image-formation process......Page 164
Step 2: Primary charging......Page 165
Step 5: Primary transfer......Page 166
Step 6: Secondary transfer......Page 167
Step 8: Fusing......Page 168
Print cartridge......Page 169
Developing-roller engagement and disengagement......Page 171
Intermediate transfer belt (ITB) unit......Page 172
Primary-transfer-roller engagement and disengagement......Page 173
ITB cleaning......Page 174
Calibration......Page 175
Color-misregistration control......Page 176
Image-stabilization control......Page 177
Pickup, feed, and delivery system......Page 178
Pickup-and-feed unit......Page 181
Cassette pickup......Page 182
Cassette lift operation......Page 183
Multifeed prevention......Page 185
Multipurpose tray pickup......Page 186
Paper feed......Page 187
OHT detection......Page 188
Loop control......Page 189
Pressure-roller pressurization control......Page 191
Duplexing unit......Page 192
Duplex pickup operation......Page 193
Jam detection......Page 194
Optional paper feeder......Page 196
Paper-feeder pickup and feed operation......Page 198
Paper-size detection and cassette-presence detection......Page 199
Paper-feeder cassette lift operation......Page 200
Paper-feeder presence detection......Page 201
Paper-feeder multiple feed prevention......Page 202
Paper feeder jam detection......Page 203
Sensors in the ADF......Page 204
ADF paper path......Page 205
Stapler......Page 206
Removal and replacement......Page 207
Electrostatic discharge......Page 208
Required tools......Page 209
Before performing service......Page 210
After performing service......Page 211
Copy-quality test......Page 212
DC controller PCA......Page 213
Parts removal order......Page 214
Print cartridges......Page 216
Stapler cartridge......Page 218
Duplex-reverse guide......Page 219
Toner-collection unit......Page 220
Formatter PCA......Page 222
Remove the memory DIMM......Page 223
Enable memory for Windows......Page 224
Remove the hard drive and SATA cable......Page 225
Remove the fax PCA and cable......Page 227
Tray cassette......Page 229
Fuser......Page 230
Pickup roller (Tray 2)......Page 231
Pickup and feed rollers (Tray 3)......Page 233
Separation roller (Tray 2)......Page 234
Secondary transfer roller......Page 235
Reinstall the transfer roller......Page 236
Secondary transfer assembly......Page 237
Reinstall the secondary transfer assembly......Page 238
Intermediate transfer belt (ITB)......Page 239
Front-door assembly......Page 241
Automatic document feeder (ADF)......Page 242
Calibrate a replacement ADF assembly......Page 244
ADF roller assembly and separation pad......Page 245
Reinstall the ADF roller assembly......Page 247
Control-panel overlay......Page 248
Remove the control-panel assembly......Page 249
Right door (optional paper feeder)......Page 251
Identification and location......Page 253
Front-upper cover......Page 255
Right-door assembly......Page 257
Right-rear cover......Page 261
Left cover......Page 263
Rear-upper cover......Page 266
Remove the rear cover......Page 268
Remove the right-front cover......Page 269
Reinstall the power button......Page 271
Remove the scanner assembly......Page 272
Remove the delivery cover......Page 275
Remove the left-upper cover......Page 277
Remove the front stapler cover and right-side stapler cover......Page 279
Reinstall the right-side stapler cover......Page 286
Remove the right-top cover......Page 288
Remove the front-top cover......Page 291
Remove the rear-top cover......Page 292
Remove the stapler assembly......Page 294
Reinstall the stapler assembly......Page 295
Remove the stapler power supply......Page 296
Remove the ICB......Page 297
Reinstall the ICB......Page 299
Remove the DC controller PCA and tray......Page 300
Remove the LVPS......Page 303
Remove the SCB......Page 309
Reinstall the SCB......Page 313
Pickup roller (Tray 1)......Page 314
Remove the delivery fan, cartridge fan, and environmental sensor......Page 315
Remove the toner-collection sensor......Page 320
Remove the residual-toner-feed motor......Page 322
Reinstall the residual-toner collection door......Page 326
Remove the RD sensor assembly......Page 327
Remove the power-supply fan and fan duct......Page 330
Remove the registration assembly......Page 333
Remove the high-voltage power supply lower......Page 338
Reinstall the high-voltage power supply lower......Page 340
Remove the developing-disengagement motor......Page 341
Remove the pickup motor......Page 343
Remove the lifter-drive assembly......Page 344
Remove the cassette-pickup drive assembly......Page 346
Reinstall the cassette-pickup drive assembly......Page 351
Remove the cassette-pickup assembly......Page 353
Remove the laser/scanner assembly (Y/M)......Page 355
Remove the laser/scanner assembly (C/Bk)......Page 362
Reinstall the protective glass cleaner (PGC) actuators......Page 366
Remove the high-voltage power supply upper......Page 369
Reinstall the high-voltage power supply upper......Page 372
Remove the drum motor 1......Page 373
Remove the drum motor 2 or drum motor 3......Page 374
Remove the fuser motor......Page 375
Remove the main-drive assembly......Page 376
Reinstall the main-drive assembly......Page 380
Fuser-drive assembly......Page 386
Remove the fuser-drive assembly......Page 387
Reinstall the fuser-drive assembly......Page 390
Delivery assembly......Page 391
Remove the delivery assembly......Page 392
Reinstall the delivery assembly......Page 395
Duplex-drive assembly......Page 396
Remove the duplex-drive assembly......Page 397
Drawer connector......Page 398
Solve problems......Page 399
Solve problems checklist......Page 400
Menu map......Page 402
Pre-troubleshooting checklist......Page 403
Troubleshooting flowchart......Page 405
Power-on troubleshooting overview......Page 406
Formatter connectivity LED......Page 408
Heartbeat LED......Page 410
Troubleshooting menu......Page 411
Defeating interlocks......Page 414
Disable cartridge check......Page 415
Paper-path test......Page 416
Manual sensor test (special-mode test)......Page 417
A TOP (top of page) sensor......Page 419
B and C loop sensors......Page 420
D fuser (fixing) delivery sensor......Page 421
E duplex re-pickup sensor......Page 422
F output bin full sensor......Page 423
G developing home-position sensor......Page 424
H fuser (fixing) pressure-release sensor......Page 425
I primary transfer-roller disengagement sensor......Page 426
K right and front door interlock switches......Page 428
L Tray 1 media present sensor......Page 430
M Tray 2 paper out sensor......Page 431
N Tray 2 closed sensor......Page 432
O Tray 2 stack-surface sensor......Page 433
P optional Tray 3-empty sensor......Page 434
Q optional Tray 3 media-feed sensor (Q)......Page 435
R optional Tray 3 stack-surface sensor (R)......Page 436
S, T, and U optional Tray 3 media-size sensors......Page 437
Paper-path sensors test......Page 438
Component test (special mode test)......Page 439
Formatter PCA......Page 441
DC controller PCA......Page 442
Paper feeder driver PCA......Page 443
Base product......Page 444
1 x 500 paper feeder......Page 450
Sensors......Page 451
General timing chart......Page 453
Circuit diagrams......Page 454
Repetitive defects ruler......Page 458
Calibrate the product......Page 460
Print-quality-troubleshooting pages......Page 461
Diagnostics page......Page 464
Cleaning page......Page 465
Configuration page......Page 466
HP embedded Jetdirect page......Page 468
Embedded protocol page......Page 469
Color-band test......Page 470
Control-panel messages......Page 471
Event log message table......Page 498
Common causes of jams......Page 502
Clear jams......Page 503
Clear jams in the right door......Page 505
Clear jams in the output bin area......Page 509
Clear jams in Tray 1......Page 510
Clear jams in Tray 2......Page 512
Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)......Page 513
Clear jams in the lower right door (Tray 3)......Page 514
Clear jams in the document feeder......Page 515
Jam recovery......Page 516
Product pulls from incorrect tray......Page 517
Paper does not feed from Tray 2 or 3......Page 518
Envelopes jam or will not feed in the product......Page 519
Product will not duplex or duplexes incorrectly......Page 520
Use manual print modes......Page 522
Image defects table......Page 524
Solve performance problems......Page 530
Solve network problems......Page 531
Service menu......Page 533
Hard disk initialization (optional)......Page 535
Restore factory settings (cold reset)......Page 536
Validate the LDAP gateway address......Page 537
Parts and diagrams......Page 539
Order parts, accessories, and supplies......Page 540
Customer self-repair (CSR) components......Page 541
Accessories and products......Page 542
Memory......Page 543
Cables and interfaces......Page 544
Service kits......Page 545
Service manuals and user documentation......Page 548
How to use the parts lists and diagrams......Page 549
ADF and scanner assemblies......Page 550
External covers, panels, and doors......Page 552
Right door assembly......Page 554
Internal components (1 of 5)......Page 556
Internal components (2 of 5)......Page 558
Internal components (3 of 5)......Page 560
Internal components (4 of 5)......Page 562
Internal components (5 of 5)......Page 564
Fuser......Page 566
250-sheet cassette......Page 568
250-sheet cassette paper pickup assembly......Page 570
Registration assembly......Page 572
Paper-delivery assembly......Page 574
PCAs......Page 576
Formatter components......Page 578
500-sheet paper feeder......Page 580
Paper feeder main body......Page 582
Alphabetical parts list......Page 584
Numerical parts list......Page 591
Service and support......Page 599
Hewlett-Packard limited warranty statement......Page 600
Print cartridge limited warranty statement......Page 601
HP Color LaserJet Fuser Kit Limited Warranty Statement......Page 602
End User License Agreement......Page 603
Customer self-repair warranty service......Page 605
Customer support......Page 606
Product specifications......Page 607
Acoustic specifications......Page 608
Environmental specifications......Page 609
Regulatory information......Page 611
FCC regulations......Page 612
Declaration of Conformity......Page 613
Laser statement for Finland......Page 614
Substances Table (China)......Page 615
Index......Page 617