How to Be a Better Leader (How to Be Better Series)

Cover......Page 1
Preliminaries......Page 2
Contents......Page 6
Preface......Page 10
Leadership......Page 14
Followership......Page 16
How can we use the model?......Page 18
A Follower's view of good leadership......Page 19
A follower's view of bad leadership......Page 22
A leader's view of good leadership......Page 23
Developing The Right Attitudes......Page 24
Attitude to the leadership role......Page 25
Attitude to our followers......Page 26
What is Your Leadership Orientation?......Page 27
Where there is correlation......Page 28
Where there are perception gaps......Page 33
Completing the chart......Page 35
Understanding each style......Page 36
Some key points......Page 39
The True Story......Page 40
How Perception Gaps Arise......Page 42
How the gap between intent and behavioural manifestation arises......Page 44
How the gao between manifestation and impact arises......Page 47
What is the cumulator?......Page 48
What Motivates You In The Workplace?......Page 50
What Do We Need?......Page 51
Provide supportive leadership/adapt your leadership styles......Page 56
Allow risk-taking......Page 57
Provide goals......Page 58
Acknowledge achievement......Page 59
Questioning ineffectively......Page 60
Questioning effectively......Page 61
Psychology......Page 63
What To Do To Question Effectively......Page 64
Think open question......Page 65
Avoid leading questions......Page 66
Use perceptive, probing questions......Page 67
Keep questions single......Page 69
Practise......Page 70
Talkers are rewarded......Page 71
We think faster than the follower speaks......Page 72
We can be poor speakers......Page 73
Aggressive listening......Page 74
Listening interruptus......Page 75
Arrogant listening......Page 76
Nervous listening......Page 77
Be committed......Page 78
Suspend judgement......Page 79
Use positive body language......Page 80
Use words......Page 81
Appreciate silence......Page 82
'Why Not?'/'How?'......Page 84
Group Discovery Technique (GDT)......Page 85
'Why?'/'Why?'......Page 86
'How?'/'How?'......Page 88
'What?'/'How?'......Page 89
Identify forces......Page 90
'What?'/'Why?'......Page 91
Focusing On Key Areas......Page 93
Catching the elephants......Page 94
Prioritizing work flows......Page 96
Eliminating the ants......Page 97
Performance is standard......Page 99
Performance above standard......Page 100
Why Build A Team?......Page 101
Believe in your team members......Page 102
Use the group discovery technique (GDT)......Page 104
Use process......Page 105
Develop vision and values......Page 107
Remember your role......Page 109
How Do You React To Change?......Page 110
Shock and denial......Page 111
Anger and blame......Page 113
Acceptance......Page 114
Moving to the right phase......Page 115
Maximizing gain for the team......Page 116
Questionnaire on change preference......Page 119
Understanding Change Preferences......Page 123
Your change preference profile......Page 124
Logical detached (LD)......Page 125
Cautious control (CC)......Page 126
People-focused (PF)......Page 128
Positive creative (PC)......Page 129
Hazel......Page 130
Rodney......Page 131
Mabel......Page 132
Karl......Page 133
The female profile......Page 134
The Impact On Relationships......Page 135
Logical detached (LD)......Page 136
Developing Compensation Strategies......Page 137
Understanding The Team Dimension......Page 138
Intellectual......Page 139
Filling In A Field Diagram......Page 140
Maximizing flexibility and choice......Page 142
Eliminating perception gaps......Page 143
Questioning effectively......Page 144
Developing creativity......Page 145
Building a team......Page 146
Understanding your change preferences......Page 147
Planning To Be A More Effective Leader......Page 149
Bibliography and Recommended Reading......Page 150
Index......Page 152