Hospital English: Brilliant Learning Workbook for International Nurses

Contents......Page 3
Foreword......Page 7
Welcome!......Page 9
How this book is organised......Page 10
Your cultural map......Page 12
Stages on the journey of cultural adaptation......Page 13
Getting ready......Page 15
1.1 Noticing ‘real’ English......Page 16
1.2 Words words words......Page 18
1.3 Cultural map of chatting......Page 21
1.4 If you don’t know, ask......Page 24
1.5 Where I work......Page 27
1.6 The National Health Service......Page 28
1.7 The pluses and minuses of working in the UK......Page 30
2.1 Hello Goodbye......Page 34
2.2 Words that stand out......Page 37
2.3 Taking phone calls......Page 39
2.4 Who do you know?......Page 47
2.5 Organisation of care......Page 48
3.1 Intonation’s important, innit?......Page 52
3.2 What use is a dictionary?......Page 53
3.3 Sub-technical language......Page 55
3.4 Admitting your patients......Page 56
3.5 Asking your supervisor for feedback......Page 60
3.6 Kolb and reflective learning......Page 62
4.1 Short forms......Page 68
4.2 Linking sounds together......Page 69
4.3 Telling an anecdote......Page 70
4.4 Confidentiality......Page 72
4.5 How’s your bridging?......Page 74
4.6 Acknowledging your limitations......Page 76
4.7 Review......Page 79
5.1 Health promotion......Page 82
5.2 Handover......Page 87
5.3 Hospital diet lexicon......Page 94
5.4 Making suggestions......Page 98
5.5 Rhythm of English......Page 100
5.6 Interpreting graphs......Page 102
6.1 Moving and handling......Page 110
6.2 Communication while moving a patient......Page 113
6.3 Assertiveness......Page 116
6.4 Moving and handling lexicon......Page 120
6.5 Word families......Page 122
6.6 Being part of a team......Page 126
6.7 The ward round......Page 128
7.1 Transferring your patient......Page 134
7.2 Making phone calls......Page 137
7.3 Record keeping......Page 140
7.4 The legal framework......Page 143
8.1 Infection control......Page 148
8.2 Communication while giving personal care......Page 151
8.3 Did you get a sample?......Page 154
8.4 Slang on the loo......Page 156
8.5 Your competency framework......Page 160
8.6 Present your talk......Page 162
Building My Brilliant Portfolio......Page 166
Working with a Brilliant buddy......Page 167
Making a Brilliant Call......Page 170
Taking a Brilliant Call......Page 171
Pilot’s alphabet......Page 172
Self-assessment......Page 174
Strategies for learning by yourself......Page 176
Keys to exercises......Page 178
Resources......Page 185
How this book is organised......Page 186
Communication skills classes proposed outline structure......Page 189
Suggested marking criteria for assignments......Page 190
About Arakelian Programmes......Page 192
Copyright,......Page 2