Hands-On Guide to AgileOps: A Guide to Implementing Agile, DevOps, and SRE for Cloud Operations

Table of Contents
About the Authors
About the Technical Reviewer
Acknowledgments
Preface
Chapter 1: Introduction
	Agile History: The Starting Point
	Evolving Software Teams: Drifting to New Ways of Working
	Bridging the Dev and Ops Gap
	DevOps: Complementing Agile
	Agility in Infrastructure Operations: Need of the Hour
	The Agile Manifesto: Simple Guiding Principles
	Summary
Chapter 2: Traditional Infrastructure Operations
	ITSM Approach
		Service Strategy
		Service Design
		Service Transition
		Service Operation
		Continual Service Improvement
	Drawbacks with Traditional InfraOps Teams
	Need for Change
	Summary
Chapter 3: Introduction to Agile and DevOps
	When to Adopt Agile?
	Agile Principles
	Agile Benefits
	Scaling Agile with DevOps
	When to Adopt DevOps?
	DevOps in the Product Lifecycle
	Summary
Chapter 4: Factors Leading to Agile Operations
	The Shift Toward Agile
	Benefits That Come with Agility
	Cloud Computing
		Infrastructure as a Service
		Platform as a Service
		Software as a Service
	Microservice Architecture
	Deployment Patterns and Automation
		Blue-Green Deployments
		Rolling Updates
		Canary Deployments
	Shift-Left Testing
		Static Code Analysis
		Infrastructure Testing
		Smoke Testing
		Functional and Performance Testing
		Security Testing
		User Acceptance Testing
		Chaos Testing
		A/B Testing
	Changes in Architecture Impacting Operations
	Summary
Chapter 5: Introduction to Agile Methods
	Scrum
		Adopting Scrum in IT Ops
		Getting Started with Scrum
		Scrum Roles
		Work Items
		Backlogs
		Scrum Sprints
		Sprint Ceremonies
		Information Radiators
		Best Practices in Scrum
		Summary of Scrum
	Kanban
		Kanban Roles
		Kanban Ceremonies
		Kanban Boards
		Kanban Metrics
		Getting Started with Kanban
		Best Practices in Kanban
		Summary of Kanban
	Scrumban
		Scrumban Roles
		Scrumban Ceremonies
		Getting Started with Scrumban
		Best Practices in Scrumban
		Summary of Scrumban
	Summary
Chapter 6: Introduction to Agile Frameworks
	Agile ITSM
	IT4IT
	Lean IT
	Scaled Agile Framework® (SAFe®)
	Spotify
	LeSS
	Nexus
	Disciplined Agile Delivery (DAD)
	Site Reliability Engineering
		Balance Between Dev and Ops Work
	Summary
Chapter 7: Using Agile for Infrastructure Operations
	The Starting Point
		Adopting the Right Agile Framework and Methodology
		Identifying the Agile Methodology
		Identifying Tools for Implementation
		Identifying the Need for Extended Integration
		Upgrading Teams on Using the Agile Approach
		Redefining Team Roles and Responsibilities
		Nurturing the Culture of “Pulling Work”
		Baselining the Initial Cycle Time and Related Metrics
		Identifying Candidates for Self-Servicing
		Creating Team Dashboards for Visibility
		Piloting and Extending the Approach
		Continuously Measuring Metrics and Replanning
	Summarizing the Transformation Plan
		Phase 1: Pilot and Accelerate
		Phase 2: Expand and Optimize
		Phase 3: Sustainment
	Summary
Chapter 8: Moving to Agile with Infrastructure as Code
	Getting Started with Infrastructure as Code Using Scrum
	Estimating Stories
	Defining Acceptance Criteria
	An Infrastructure Build Example
	Tools Pipeline
	Infrastructure as Code Example
	Integrating IaC with Development Pipelines
	Extending the IaC Example
	Key Agile Practices While Adopting IaC Using Scrum
	Summary
Chapter 9: Success Path
	Case Study Implementing AgileOps
	New Operating Model for Alpha
	Outcomes
	Summary
Chapter 10: Learnings and Ways Forward
	Our Learnings
	Emerging Trends to Focus
	Next Steps
	Conclusion
Index