Global Mindset and International Business: Driving Process Outsourcing Organizations

Cover
Half Title
Series
Title
Copyright
Contents
List of Tables
List of Figures
Introduction
1 Introduction to Global Mindset
	1.1 Introduction to systematic review on Global Mindset
	1.2 Method
	1.3 Results
	1.4 Definitions’ review
	1.5 Independent judges’ IRR and Scott’s Pi
	1.6 Antecedents of GM
	1.7 Outcomes of GM
	1.8 Chapter summary
2 Business process outsourcing
	2.1 BPO – the framework
	2.2 BPO – the outline
3 Overview from the national culture, organizational culture, and internationalization perspective
	3.1 National culture – how it is approached
	3.2 International business and internationalization
	3.3 Organizational culture
	3.4 Chapter summary
4 Empirical research
	4.1 Research problem – research questions and aims of work
	4.2 Methodology
	4.3 Verification of research questions
	4.4 Summary of research results
5 Project evaluation
	5.1 Evaluation of theoretical and cognitive values
	5.2 Cognitive evaluation of tools and research procedures
6 Practical implications of research
	6.1 GM in Industry 4.0 (I4.0) environment
	6.2 Recommendations for BPO sector
References
Annex
Index