Global Logistics: New Directions in Supply Chain Management, 5th Edition

Contents......Page 6
Figures......Page 12
Tables......Page 16
Contributors......Page 18
Preface......Page 28
Definitions......Page 30
Development of logistics......Page 32
Logistics strategy......Page 36
Improved communications and e-business......Page 38
Globalization......Page 39
Satisfying more-demanding customers......Page 41
Responding to changes in the business environment......Page 45
Conclusions......Page 46
References......Page 47
The emergence of the value-conscious customer......Page 50
Logistics and supply chain management......Page 52
Procurement......Page 53
Manufacturing......Page 54
Distribution......Page 55
The new competitive framework: the four Rs......Page 56
The organizational challenge......Page 59
References......Page 61
Why formulate logistics strategies?......Page 62
A conceptual approach to formulating logistics strategy......Page 65
Illustrated typology of possible logistics strategies......Page 70
Strategic action itineraries in logistics......Page 77
References......Page 82
Introduction......Page 84
Operating circumstances requiring agility......Page 86
The categorization for operating environments......Page 90
Mitigating the minefield of pitfalls......Page 91
Conclusion and reflections......Page 98
References......Page 100
Time compression......Page 101
Time compression and competition......Page 102
The time compression approach – competitive advantage......Page 106
The time compression approach – cost advantage......Page 108
The time compression approach – quality advantage......Page 109
The time compression approach – customer focus......Page 111
Benefits of time compression......Page 113
Examples of the application of time compression......Page 114
Time compression of a global supply chain......Page 115
Conclusion......Page 117
References......Page 118
6 Strategic supply chain management: the power of incentives......Page 120
Incentivization and the process of exchange......Page 121
Incentivization and the outsourcing dilemma......Page 126
Incentivization and supplier management......Page 129
References......Page 135
Introduction......Page 136
A review of the existing literature......Page 137
Instrumental case: the Perfect Pineapple Supply Chain Programme......Page 142
Explanation and discussion......Page 147
Conclusion......Page 152
References......Page 154
8 Demand flow leadership and the evolution of management concepts......Page 158
The evolution of management concepts......Page 159
The evolution of a new business model......Page 166
A conceptual model for the implementation of theDCM concept......Page 170
References......Page 175
Introduction......Page 176
Logistics customer service today......Page 179
Elements of logistics customer service......Page 182
Strategies for logistics customer service......Page 183
Summary......Page 187
References......Page 188
The setting......Page 190
Networks......Page 194
References......Page 203
Introduction......Page 206
Functionality of IS/IT in SCM......Page 207
Strategic issues of IS/IT in SCM......Page 211
IS/IT adoption for SCM......Page 213
IS/IT utilization in SCM......Page 221
References......Page 223
Definition......Page 226
Reasons for outsourcing......Page 227
How different is the public sector from the private sector with regard to outsourcing?......Page 230
The pitfalls in outsourcing......Page 231
Global supply chains and the outsourcing risks......Page 234
Summary......Page 238
Risk management and the supply chain – a new perception!......Page 239
Objective and process of risk management......Page 242
From an enterprise perspective to the supply chain perspective......Page 243
Risk assessment and control along the supply chain......Page 245
Implementation in practice......Page 248
Conclusions......Page 250
References......Page 251
Introduction......Page 252
Supply chain vulnerability: an idea whose time hadcome......Page 253
Supply chain risk management: a recipe for confusion......Page 255
Risk: the great divide......Page 257
Supply chain resilience: a holistic view......Page 259
Supply chains and wicked problems......Page 264
References......Page 265
Background......Page 267
Purchasing or procurement......Page 269
Production or manufacturing......Page 272
Distribution and warehousing......Page 273
Use and maintenance......Page 275
Dispose or reuse and recycle?......Page 276
Managerial and financial sustainability......Page 277
Conclusion......Page 279
References......Page 280
Introduction......Page 282
Keeping score – a basic management principle......Page 283
The balanced scorecard – the standard for goal setting and measurement......Page 284
Fundamental concepts of supply chain management and measurement......Page 286
Mastering the complexity of supply chain and logistics performance management......Page 288
The principle of input and output measures......Page 289
Setting goals across the chain through service level agreements......Page 290
The delivery, recovery and stewardship model......Page 292
Defining specific metrics across the chain......Page 294
Future directions in performance measurement......Page 297
Conclusion......Page 300
References......Page 301
Assessing the utilization of vehicle fleets......Page 302
Factors constraining vehicle utilization......Page 305
Measures to improve vehicle utilization......Page 309
Conclusion......Page 316
References......Page 317
The evolution of the logistics concept......Page 319
Logistics and competitive strategy in retailing......Page 323
Differences in logistics ‘culture’ in international markets......Page 333
The internationalization of logistics practices......Page 336
The future......Page 338
References......Page 340
Internet trading is forecast to account for a quarter of all purchases in 2006......Page 344
Customer satisfaction is less than satisfactory......Page 345
Moving away from traditional supply chains adds complexity but provides an opportunity for profit......Page 346
How can internet traders take advantage of opportunities?......Page 352
Opportunity waiting to be exploited......Page 357
References......Page 358
Background......Page 359
Growth in global trade......Page 360
References......Page 371
21 The changing supply of logistics services – a UK perspective......Page 372
UK market trends......Page 373
Market structure – continuing consolidation and globalization......Page 375
The EU25 – new market opportunities and threats......Page 379
Transport policy issues......Page 380
References......Page 381
Introduction......Page 382
Changes in the demand for logistics services......Page 383
Market structure of logistics service providers......Page 387
Transportation in Europe......Page 390
Policy measures affecting logistics and transport inEurope......Page 392
Opportunities and pressures for logistics providers ina new Europe......Page 397
Concluding remarks......Page 399
References......Page 400
Introduction......Page 403
Conditions of economic development of CEE countries before 1990......Page 405
Development of logistics in the period of transition and after joining the EU......Page 408
Logistics strategies in CEE countries......Page 416
Conclusions......Page 418
References......Page 419
Introduction......Page 420
Major areas of improvement......Page 422
Challenges to developing modern logistics......Page 426
References......Page 431
Introduction......Page 432
Special features of North America for logistics......Page 433
Trends, opportunities and challenges for logistics in North America......Page 438
Supply chain integration through collaboration, strategic alliances and partnerships......Page 443
Evolving supply chain process design – from push to pull......Page 447
Growing challenges to the logistics system......Page 451
Concluding comments......Page 453
References......Page 454
Index......Page 458