Exam Ref MS-102 Microsoft 365 Administrator

Cover
Title Page
Copyright Page
CONTENTS
Introduction
	Organization of this book
	Preparing for the exam
	Microsoft certifications
	Access the exam updates chapter and online references
	Errata, updates, and book support
	Stay in touch
Chapter 1 Deploy and configure Microsoft 365 tenants
	Skill 1.1: Deploy a Microsoft 365 tenant
		Plan and create a tenant
		Plan and create subscriptions
	Skill 1.2: Manage Microsoft 365 DNS domains
		Implement a domain name strategy
		Manage domains
		Configure workloads for a new domain name
	Skill 1.3: Manage Microsoft 365 organizational settings
		Configure organizational settings
		Complete the organization profile
		Add a Microsoft partner or work with Microsoft FastTrack
		Edit an organizational profile
	Skill 1.4: Manage Microsoft 365 subscription and tenant health
		Manage service health alerts
		Create an internal service health response plan
		Monitor service health
	Skill 1.5: Monitor adoption and usage
		Configure and review reports
		Schedule and review security and compliance reports
		Schedule and review usage metrics
		Chapter summary
	Thought experiment
	Deploying a Microsoft 365 tenancy at Tailwind Traders
	Thought experiment answers
Chapter 2 Managing M365 users, groups, and identity synchronization
	Skill 2.1: Manage Microsoft 365 identities
		Plan Microsoft 365 and Microsoft Entra ID identities
		Manage users
		Manage groups
		Manage external identities by using Microsoft Entra External ID
		Manage Microsoft 365 contacts
		Manage product licenses
	Skill 2.2: Prepare for identity synchronization
		Evaluate synchronization requirements
		Prepare for directory synchronization
	Skill 2.3: Manage identity synchronization by using Microsoft Entra Connect
		Microsoft Entra Connect
		Microsoft Entra Connect user sign-in options
		Installing Microsoft Entra Connect
		Monitor Microsoft Entra Connect Health
		Manage Microsoft Entra Connect synchronization
		Implement multiforest AD DS scenarios
	Skill 2.4: Manage identity synchronization by using Microsoft Entra Cloud Sync
		Microsoft Entra Cloud Sync
		Installing Microsoft Entra Cloud Sync
		Comparing Microsoft Entra Cloud Sync with Microsoft Entra Connect
		Troubleshooting Microsoft Entra Cloud Sync
	Chapter summary
	Thought experiment
	Thought experiment answers
Chapter 3 Managing Microsoft 365 Roles
	Skill 3.1: Manage role membership
		Manage admin roles
		Manage role allocations by using Microsoft Entra ID
	Skill 3.2: Microsoft 365 administrative roles
		Global Administrator
		Global Reader
		Service Support Administrator
		Exchange Administrator (Exchange Online Administrator)
		Helpdesk Administrator
		SharePoint Administrator
		Teams Administrator
		User Administrator
		Delegated Administrator
	Skill 3.3: Microsoft Defender roles and role groups
		Microsoft 365 Defender and AAD global roles
		Microsoft Defender for Endpoint roles
		Microsoft Defender for Office 365 roles
		Defender for Office 365 administrative role groups
		Defender for Cloud Apps roles
		Microsoft Defender for Identity administrative roles
		Microsoft Defender for Business administrative roles
		Creating custom roles in Microsoft 365 Defender
	Skill 3.4: Microsoft Purview roles
		Collection Administrators
		Data Curators
		Data Readers
		Data Source Administrator
		Insights Reader
		Policy Author
		Workflow Administrator
		Assigning Purview roles
		Manage administrative units
		Configure Microsoft Entra ID Privileged Identity Management (PIM)
	Skill 3.5: Microsoft Entra ID role-based access control
		Delegate admin rights
		Configure administrative accounts
		Plan security and compliance roles for Microsoft 365
	Chapter summary
	Thought experiment
		Managing compliance at Contoso
	Thought experiment answers
Chapter 4 Manage secure access and authentication
	Skill 4.1: Implement and manage authentication
		Basic and modern authentication
		Implement an authentication method
		Certificate-based Microsoft Entra ID authentication
		Implement passwordless authentication
	Skill 4.2: Managing passwords
		Manage password policies
		Resetting passwords
	Skill 4.3: Microsoft Entra ID Password Protection
		Configure banned password lists
		Microsoft Entra ID Smart Lockout
	Skill 4.4: Multifactor authentication (MFA)
		Enable MFA
		Administer MFA users
		Account lockout
		Block/unblock users
		Fraud alert settings
		OATH tokens
		Phone call settings
		Report MFA utilization
	Skill 4.5: Self-service password reset
		Password reset registration
		Enable self-service password reset
	Skill 4.6: Microsoft Entra ID Identity Protection
	Skill 4.7: Conditional access policies
		Preparing for conditional access
		Create a conditional access policy
		What If tool
	Skill 4.8: Resolving authentication issues
		Audit logs
		Sign-in event logs
		Self-service password reset activity
	Chapter summary
	Thought experiment
	Thought experiment answers
Chapter 5 Manage security and threats using Microsoft 365 Defender
	Skill 5.1: Security reports and alerts
		Secure Score
		Incidents
		Alerts
		Threat analytics
	Skill 5.2: Collaboration protection
		Defender for Office Policies and Rules
		Configuration analyzer
		Managing threats with Defender for Office
		Managing attack simulations
		Blocked users
	Skill 5.3: Endpoint protection
		Defender for Endpoint
		Onboarding devices
		Manage Defender for Endpoint settings
	Chapter summary
	Thought experiment
		Configuring Microsoft 365 Defender settings and policies
	Thought experiment answers
Chapter 6 Manage Microsoft Purview compliance
	Skill 6.1: Sensitive information types
		Data Lifecycle Management
		Manage sensitive information types
		Compliance-related roles
	Skill 6.2: Sensitivity labels and policies
		Sensitivity labels
		Sensitivity label policies
	Skill 6.3: Retention labels and policies
		Retention policies
		Retention labels
		Preservation locks
		Inactive mailbox retention
	Skill 6.4: Data Loss Prevention
		DLP policies
		DLP alerts
	Chapter summary
	Thought experiment
		Compliance at Tailwind Traders
	Thought experiment answers
Chapter 7 MS-102 Microsoft 365 Administrator exam updates
	The purpose of this chapter
		About possible exam updates
		Impact on you and your study plan
	Exam objective updates
	Updated technical content
		Objective mapping
Index
	A
	B
	C
	D
	E
	F
	G
	H
	I
	K
	L
	M
	N
	O
	P
	Q
	R
	S
	T
	U
	V
	W
	Y