Essential Communication

“Contents
Getting the Most Out of This Book

1 The Importance of CommunicationCommunication DefinedCommunication is symbolic.Communication is a process.Communication is irreversible.Communication is relational.Models of CommunicationLinear ModelTransactional ModelPause to Reflect: How “Noisy” Is Your Communication?Communication ContextsIntrapersonal CommunicationDyadic CommunicationInterpersonal CommunicationSmall Group CommunicationOrganizational CommunicationPublic CommunicationMass CommunicationSocial MediaCommunication and Social MediaSocial media is entertaining.Social media is … social.Social media is a means of identity management.Social media can hijack your time.Social media is distracting.Social media can make you feel bad.Tips & Reminders: 5 Tips for Communicating Well on Social MediaCommunication CompetenceThere is no “ideal” way to communicate.Competence is situational.Competence is relational.Competence can be learned.Competent communicators are flexible.Competent communicators are empathic.Competent communicators self-monitor.Competent communicators are committed.About You: What Type of Communicator are You?Misconceptions About CommunicationMyth 1: Communication requires complete understanding.Myth 2: Communication can solve all problems.Myth 3: Communication is good.Myth 4: Meanings are in words.Myth 5: Communication is simple.Myth 6: More communication is always better.Communication Take-Aways: The Importance of CommunicationPutting It All Together: Show Your Communication Know-How
2 The Self, Perception, and CommunicationThe Self-Concept DefinedSelf-ConceptSelf-EsteemCommunication and the Self-ConceptSignificant OthersMass MediaCultureExpectationsPause to Reflect: What Shapes Your Self-Concept?Mistaken Attributions and CommunicationIndividuals typically judge themselves more charitably than they[…]”

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Essential Communication
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