Erp Demystified, 3Ed

Title
Contents
Part I INTRODUCTION
	1. Enterprise—An Overview
	2. Business Processes
	3. Introduction to ERP
	4. Basic ERP Concepts
	5. Justifying ERP Investments
	6. Risks of ERP
	7. Benefi ts of ERP
Part II ERP AND TECHNOLOGY
	8. ERP and Related Technologies
	9. Business Intelligence (BI) and Business Analytics (BA)
	10. E-Commerce and E-Business
	11. Business Process Reengineering (BPR)
	12. Data Warehousing and Data Mining
	13. On-line Analytical Processing (OLAP)
	14. Product Life Cycle Management (PLM)
	15. Supply Chain Management (SCM)
	16. Customer Relationship Management (CRM)
	17. Geographic Information System (GIS)
	18. Advanced Technology and ERP Security
Part III ERP IMPLEMENTATION
	19. To be or not to be…
	20. Implementation Challenges
	21. ERP Implementation (Transition) Strategies
	22. ERP Implementation Life Cycle
	23. Pre-Implementation Tasks: Getting Ready
	24. Requirements Defi nition
	25. Implementation Methodologies
	26. ERP Deployment Methods
	27. Not All Packages are Created Equal—Package Selection
	28. ERP Project Teams
	29. Process Defi nition
	30. Vendors and Consultants
	31. Employees and Employee Resistance
	32. Contracts with Vendors, Consultants, and Employees
	33. Training and Education
	34. Data Migration
	35. Project Management and Monitoring
	36. Post-Implementation Activities
	37. Success and Failure Factors of an ERP Implementation
Part IV ERP in Action
	38. After ERP Implementation …
	39. Operation and Maintenance of the ERP System
	40. Measuring the Performance of the ERP System
	41. Maximizing the ERP System
Part V THE BUSINESS MODULES
	42. Business Modules of an ERP Package
	43. Financials
	44. Manufacturing (Production)
	45. Human Resources Management
	46. Plant Maintenance
	47. Materials Management
	48. Quality Management
	49. Marketing
	50. Sales, Distribution, and Service
Part VI THE ERP MARKET
	51. ERP Marketplace and Marketplace Dynamics
	52. ERP Vendors
Part VII ERP—PRESENT AND FUTURE
	53. Turbo Charge the ERP system
	54. Enterprise Application Integration (EAI)
	55. ERP and E-Business
	56. ERP, Internet, and WWW—ERP II
	57. ERP and Total Quality Management
	58. Future Directions and Trends in ERP
Part VIII APPENDICES
	Appendix A
Index