Encyclopedia Of Management

Cover Page......Page 1
Title Page......Page 3
ISBN 0787665568......Page 4
HIGHLIGHTS......Page 5
TABLE OF CONTENTS......Page 6
PREFACE AND USER’S GUIDE......Page 10
EDITOR AND ADVISORS......Page 13
CONTRIBUTORS......Page 16
GUIDE TO FUNCTIONAL-AREA READINGS......Page 18
ACTIVITY-BASED COSTING......Page 27
AFFIRMATIVE ACTION......Page 29
AGGREGATE PLANNING......Page 30
ANGELS AND VENTURE CAPITALISTS......Page 35
APPRENTICESHIP PROGRAMS......Page 37
THE ART AND SCIENCE OF MANAGEMENT......Page 40
ARTIFICIAL INTELLIGENCE......Page 44
ASSESSMENT CENTERS......Page 47
ATTRIBUTION THEORY......Page 48
AUTONOMY......Page 51
BALANCE SHEETS......Page 53
BALANCED SCORECARD......Page 56
BAR CODING AND RADIO FREQUENCY IDENTIFICATION......Page 61
BASES OF POWER......Page 63
BENCHMARKING......Page 64
BODY LANGUAGE......Page 66
BRAINSTORMING......Page 69
BREAK-EVEN POINT......Page 71
BUDGETING......Page 75
BUNDLED GOODS AND SERVICES......Page 76
BUSINESS CONTINUITY PLANNING......Page 78
BUSINESS PLAN......Page 80
BUSINESS PROCESS REENGINEERING......Page 84
BUSINESS STRUCTURE......Page 87
CAFETERIA PLAN—FLEXIBLE BENEFITS......Page 91
CAPACITY PLANNING......Page 92
CASE METHOD OF ANALYSIS......Page 93
CASH FLOW ANALYSIS AND STATEMENT......Page 96
CELLULAR MANUFACTURING......Page 99
CHAIN OF COMMAND PRINCIPLE......Page 103
CHAOS THEORY......Page 104
CLOSED SYSTEMS......Page 107
COALITION BUILDING......Page 108
COMMUNICATION......Page 111
COMPETITIVE ADVANTAGE......Page 115
COMPETITIVE INTELLIGENCE......Page 118
COMPLEXITY THEORY......Page 121
COMPUTER-AIDED DESIGN AND MANUFACTURING......Page 124
COMPUTER-INTEGRATED MANUFACTURING......Page 127
COMPUTER NETWORKS......Page 130
COMPUTER SECURITY......Page 134
CONCURRENT ENGINEERING......Page 138
CONFLICT MANAGEMENT AND NEGOTIATION......Page 141
CONSULTING......Page 146
CONSUMER BEHAVIOR......Page 147
CONTINGENCY APPROACH TO MANAGEMENT......Page 151
CONTINGENT WORKERS......Page 152
CONTINUING EDUCATION AND LIFELONG LEARNING TRENDS......Page 154
CONTINUOUS IMPROVEMENT......Page 158
CORPORATE GOVERNANCE......Page 160
CORPORATE SOCIAL RESPONSIBILITY......Page 163
COST-VOLUME-PROFIT ANALYSIS......Page 167
COST ACCOUNTING......Page 170
CREATIVITY......Page 175
CUSTOMER RELATIONSHIP MANAGEMENT......Page 176
CYCLE TIME......Page 178
DATA PROCESSING AND DATA MANAGEMENT......Page 181
DEBT VS. EQUITY FINANCING......Page 185
DECISION MAKING......Page 186
DECISION RULES AND DECISION ANALYSIS......Page 190
DECISION SUPPORT SYSTEMS......Page 196
DELEGATION......Page 200
DEREGULATION......Page 203
DISCRIMINATION......Page 205
DISTRIBUTION AND DISTRIBUTION REQUIREMENTS PLANNING......Page 210
DIVERSIFICATION STRATEGY......Page 213
DIVERSITY......Page 217
DIVESTMENT......Page 219
DOMESTIC MANAGEMENT SOCIETIES AND ASSOCIATIONS......Page 220
DOWNSIZING AND RIGHTSIZING......Page 223
DUE DILIGENCE......Page 226
ECONOMIC CENSUS......Page 229
ECONOMICS......Page 231
ECONOMIES OF SCALE AND ECONOMIES OF SCOPE......Page 235
EFFECTIVENESS AND EFFICIENCY......Page 237
ELECTRONIC COMMERCE......Page 240
ELECTRONIC DATA INTERCHANGE AND ELECTRONIC FUNDS TRANSFER......Page 244
EMPATHY......Page 246
EMPLOYEE ASSISTANCE PROGRAMS......Page 247
EMPLOYEE BENEFITS......Page 249
EMPLOYEE COMPENSATION......Page 252
EMPLOYEE EVALUATION AND PERFORMANCE APPRAISALS......Page 257
EMPLOYEE HANDBOOK AND ORIENTATION......Page 262
EMPLOYEE RECRUITMENT PLANNING......Page 267
EMPLOYEE SCREENING AND SELECTION......Page 269
EMPLOYMENT LAW AND COMPLIANCE......Page 274
EMPOWERMENT......Page 279
ENTERPRISE RESOURCE PLANNING......Page 282
ENTREPRENEURSHIP......Page 284
ERGONOMICS......Page 285
ETHICS......Page 287
EUROPEAN UNION......Page 291
EXECUTIVE COMPENSATION......Page 297
EXECUTIVE DEVELOPMENT......Page 299
EXPATRIATES......Page 300
EXPERIENCE AND LEARNING CURVES......Page 302
EXPERT SYSTEMS......Page 305
EXPORTING AND IMPORTING......Page 307
FACILITATOR......Page 313
FEEDBACK......Page 314
FINANCIAL ISSUES FOR MANAGERS......Page 315
FINANCIAL RATIOS......Page 318
FIRST-MOVER ADVANTAGE......Page 323
FIVE S FRAMEWORK......Page 325
FLEXIBLE MANUFACTURING......Page 326
FLEXIBLE SPENDING ACCOUNTS......Page 329
FOCUSED FACTORY......Page 331
FORECASTING......Page 333
FRANCHISING......Page 337
FREE TRADE AGREEMENTS AND TRADING BLOCS......Page 340
FUTURING......Page 341
GAP ANALYSIS......Page 345
GENERIC COMPETITIVE STRATEGIES......Page 347
GLOBALIZATION......Page 351
GOALS AND GOAL SETTING......Page 357
GOVERNMENT-UNIVERSITY-INDUSTRY PARTNERSHIPS......Page 361
GROUP DECISION MAKING......Page 367
GROUP DYNAMICS......Page 369
HANDHELD COMPUTERS......Page 375
HEALTH SAVINGS ACCOUNTS......Page 376
HUMAN RESOURCE INFORMATION SYSTEMS......Page 377
HUMAN RESOURCE MANAGEMENT......Page 383
HYPOTHESIS TESTING......Page 390
INCOME STATEMENTS......Page 393
INDUSTRIAL RELATIONS......Page 397
INITIAL PUBLIC OFFERING......Page 399
INNOVATION......Page 400
INSTANT MESSAGING......Page 402
INTELLECTUAL PROPERTY RIGHTS......Page 403
INTERNAL AUDITING......Page 405
INTERNATIONAL BUSINESS......Page 407
INTERNATIONAL CULTURAL DIFFERENCES......Page 411
INTERNATIONAL MANAGEMENT......Page 413
INTERNATIONAL MANAGEMENT SOCIETIES AND ASSOCIATIONS......Page 419
INTERNATIONAL MONETARY FUND......Page 422
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION......Page 425
THE INTERNET......Page 428
INTRAPRENEURSHIP......Page 433
INVENTORY MANAGEMENT......Page 434
INVENTORY TYPES......Page 438
JAPANESE MANAGEMENT......Page 443
JOB ANALYSIS......Page 449
JOINT VENTURES AND STRATEGIC ALLIANCES......Page 453
JUST-IN-TIME PRODUCTION......Page 456
KNOWLEDGE MANAGEMENT......Page 457
KNOWLEDGE WORKERS......Page 458
LAYOUT......Page 465
LEADERSHIP STYLES AND BASES OF POWER......Page 468
LEADERSHIP THEORIES AND STUDIES......Page 471
LEAN MANUFACTURING AND JUST-IN-TIME PRODUCTION......Page 476
LEVERAGED BUYOUTS......Page 480
LICENSING AND LICENSING AGREEMENTS......Page 481
LINE-AND-STAFF ORGANIZATIONS......Page 483
LISTENING......Page 485
LOCATION STRATEGY......Page 488
LOGISTICS AND TRANSPORTATION......Page 490
LONGITUDINAL SCENARIOS......Page 493
MACROENVIRONMENTAL FORCES......Page 495
MAINTENANCE......Page 500
MAKE-OR-BUY DECISIONS......Page 505
MANAGEMENT AUDIT......Page 507
MANAGEMENT AWARDS......Page 509
MANAGEMENT CONTROL......Page 516
MANAGEMENT FUNCTIONS......Page 519
MANAGEMENT INFORMATION SYSTEMS......Page 522
MANAGEMENT LEVELS......Page 524
MANAGEMENT SCIENCE......Page 529
MANAGEMENT STYLES......Page 534
MANAGEMENT THOUGHT......Page 537
MANAGEMENT AND EXECUTIVE DEVELOPMENT......Page 541
MANAGING CHANGE......Page 545
MANUFACTURING RESOURCES PLANNING......Page 549
MARKET SHARE......Page 552
MARKETING COMMUNICATION......Page 553
MARKETING CONCEPT AND PHILOSOPHY......Page 558
MARKETING RESEARCH......Page 561
MECHANISTIC ORGANIZATIONS......Page 565
MEETING MANAGEMENT......Page 566
MENTORING......Page 571
MERGERS AND ACQUISITIONS......Page 574
MILES AND SNOW TYPOLOGY......Page 577
MISSION AND VISION STATEMENTS......Page 579
MODELS AND MODELING......Page 583
MORALE......Page 588
MOTIVATION AND MOTIVATION THEORY......Page 589
MULTIMEDIA......Page 592
MULTINATIONAL CORPORATIONS......Page 594
MULTIPLE-CRITERIA DECISION MAKING......Page 597
NEPOTISM......Page 603
NEW PRODUCT DEVELOPMENT......Page 605
NON-COMPETE AGREEMENTS......Page 609
NONPROFIT ORGANIZATIONS......Page 611
NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM......Page 615
OBJECT-ORIENTED PROGRAMMING......Page 619
OCCUPATIONAL INFORMATION NETWORK......Page 621
OPEN AND CLOSED SYSTEMS......Page 622
OPERANT CONDITIONING......Page 624
OPERATING SYSTEMS......Page 626
OPERATIONS MANAGEMENT......Page 628
OPERATIONS SCHEDULING......Page 629
OPERATIONS STRATEGY......Page 632
OPPORTUNITY COST......Page 636
ORDER-WINNING AND ORDER-QUALIFYING CRITERIA......Page 637
ORGANIC ORGANIZATIONS......Page 639
ORGANIZATION THEORY......Page 641
ORGANIZATIONAL ANALYSIS AND PLANNING......Page 643
ORGANIZATIONAL BEHAVIOR......Page 646
ORGANIZATIONAL CHART......Page 647
ORGANIZATIONAL CULTURE......Page 650
ORGANIZATIONAL DEVELOPMENT......Page 652
ORGANIZATIONAL LEARNING......Page 654
ORGANIZATIONAL STRUCTURE......Page 655
ORGANIZING......Page 661
OUTSOURCING AND OFFSHORING......Page 663
PARTICIPATIVE MANAGEMENT......Page 665
PATENTS AND TRADEMARKS......Page 667
PERFORMANCE APPRAISALS......Page 669
PERFORMANCE MEASUREMENT......Page 670
PERSONALITY AND PERSONALITY TESTS......Page 672
PIONEERS OF MANAGEMENT......Page 676
PLANNING......Page 683
POISON PILL STRATEGIES......Page 686
POKA-YOKE......Page 688
POPULAR PRESS MANAGEMENT BOOKS......Page 693
PORTER’S 5-FORCES MODEL......Page 696
PRICING POLICY AND STRATEGY......Page 699
PROBLEM SOLVING......Page 702
PROCESS MANAGEMENT......Page 706
PROCUREMENT......Page 711
PRODUCT-PROCESS MATRIX......Page 712
PRODUCT DESIGN......Page 716
PRODUCT LIFE CYCLE AND INDUSTRY LIFE CYCLE......Page 720
PRODUCTION PLANNING AND SCHEDULING......Page 725
PRODUCTIVITY CONCEPTS AND MEASURES......Page 726
PROFESSIONAL READINGS FOR MANAGERS......Page 730
PROFIT SHARING......Page 733
PROGRAM EVALUATION AND REVIEW TECHNIQUE AND CRITICAL PATH METHOD......Page 735
PROJECT MANAGEMENT......Page 740
PURCHASING AND PROCUREMENT......Page 745
QUALITY GURUS......Page 751
QUALITY AND TOTAL QUALITY MANAGEMENT......Page 761
QUALITY OF WORK LIFE......Page 767
REACTIVE VS. PROACTIVE CHANGE......Page 771
REINFORCEMENT THEORY......Page 775
RESEARCH METHODS AND PROCESSES......Page 777
RESUMES AND COVER LETTER TRENDS......Page 783
REVERSE SUPPLY CHAIN LOGISTICS......Page 787
RISK MANAGEMENT......Page 790
ROBOTICS......Page 793
SWOT ANALYSIS......Page 797
SAFETY IN THE WORKPLACE......Page 799
SALES MANAGEMENT......Page 804
SCENARIO PLANNING......Page 808
SECURITIES AND EXCHANGE COMMISSION......Page 809
SENSITIVITY TRAINING......Page 812
SERVICE FACTORY......Page 815
SERVICE INDUSTRY......Page 816
SERVICE OPERATIONS......Page 821
SERVICE PROCESS MATRIX......Page 825
SHAREHOLDERS......Page 827
SIMULATION......Page 832
SPAN OF CONTROL......Page 835
SPIRITUALITY IN LEADERSHIP......Page 837
STAKEHOLDERS......Page 839
STATISTICAL PROCESS CONTROL AND SIX SIGMA......Page 842
STATISTICS......Page 847
STRATEGIC PLANNING FAILURE......Page 851
STRATEGIC PLANNING TOOLS......Page 857
STRATEGY FORMULATION......Page 863
STRATEGY IMPLEMENTATION......Page 871
STRATEGY LEVELS......Page 877
STRATEGY IN THE GLOBAL ENVIRONMENT......Page 884
STRESS......Page 889
SUCCESSION PLANNING......Page 893
SUPPLY CHAIN MANAGEMENT......Page 896
SWEATSHOPS......Page 899
SYNERGY......Page 902
SYSTEMS ANALYSIS......Page 903
SYSTEMS DESIGN......Page 906
TASK ANALYSIS......Page 911
TEAMS AND TEAMWORK......Page 913
TECHNOLOGICAL FORECASTING......Page 917
TECHNOLOGY MANAGEMENT......Page 918
TECHNOLOGY TRANSFER......Page 926
TELECOMMUNICATIONS......Page 931
THEORY X AND THEORY Y......Page 937
THEORY Z......Page 940
THEORY OF CONSTRAINTS......Page 942
TIME-BASED COMPETITION......Page 946
TIME MANAGEMENT......Page 950
TRAINING DELIVERY METHODS......Page 954
TRANSNATIONAL ORGANIZATION......Page 961
TRANSPORTATION......Page 962
TRENDS IN ORGANIZATIONAL CHANGE......Page 963
UNIFORM COMMERCIAL CODE......Page 969
UTILITY THEORY......Page 970
VALUE-ADDED TAX......Page 973
VALUE ANALYSIS......Page 976
VALUE CHAIN MANAGEMENT......Page 979
VALUE CREATION......Page 981
VENDOR RATING......Page 982
VENTURE CAPITAL......Page 985
VIDEOCONFERENCING......Page 986
VIRTUAL ORGANIZATIONS......Page 989
VISION STATEMENTS......Page 993
WAREHOUSING AND WAREHOUSE MANAGEMENT......Page 995
WOMEN AND MINORITIES IN MANAGEMENT......Page 997
WORK-LIFE BALANCE......Page 1002
WORLD-CLASS MANUFACTURER......Page 1006
ZERO-BASED BUDGETING......Page 1011
ZERO SUM GAME......Page 1013
B......Page 1016
C......Page 1017
D......Page 1018
E......Page 1019
F,G......Page 1020
K......Page 1021
M......Page 1022
N......Page 1023
P......Page 1024
R......Page 1025
S......Page 1026
T......Page 1027
X,Z......Page 1028