Encyclopedia of Digital Government (3-Vol. Set)

Front Page......Page 2
Copyright Page......Page 3
List of Contributors......Page 5
Contents- Volume I......Page 12
Contents- By Section and Catagory......Page 23
Preface......Page 38
About the Editors......Page 42
Access to and Use of Publicly Available Information......Page 44
Accessibility of E-Government Web Sites......Page 54
Accessible E-Government through Universal Design......Page 59
Accessing Administration's Information via Internet in Spain......Page 63
Adopting and Implementing Telehealth in Canada......Page 69
African Regional Case of E-Government......Page 77
Alive and Interactive through Streaming Media......Page 87
American E-Government Service Sectors and Applications......Page 92
Applications for Comprehensive E-Government......Page 99
The Application of Single-Source Publishing to E-Government......Page 106
Applications of E-Commerce in Government......Page 116
Applications of Geographical Information System in E-Government......Page 123
Applyinh ICTs in Juridicial Decision Making by Government Agencies......Page 130
An Assessment of the Open Government Web Site in Mongolia......Page 140
Assisting Users Seeking Medical Information through Government Portals......Page 145
Automated Content-management Systems......Page 154
Automatic Generation of Theories of Coordination in multi-Agent Systems......Page 160
Back-Office Integration for Online Services between Organizations......Page 166
Bavarian Secondary Modern Schools......Page 174
Benchmarking Electronic Democracy......Page 178
Best Practice in E-Government......Page 184
Business Process Redesign in Implementing E-Government in Ireland......Page 194
Call Centre Evolution in the Digital Government......Page 201
Citizen Consultations via Government Web Sites......Page 206
Citizen Participation and Digital Town Hall Meeting......Page 212
Citizen Relationship Management......Page 217
The Civic within the Democratic Project int eh Digital Era......Page 226
Civil Servants' Resistance toward E-Government Development......Page 233
Community Networks......Page 239
Community-Based Information Networking in Developing Countries......Page 244
A Conceptual Framework for Considering the Value of E-Government......Page 251
Concern-Wide Information Management with the Dutch Police......Page 258
Configurable Reference Process Models for Public Administration......Page 263
Content Production Strategies for E-Government......Page 267
Continuity of Operations Planning and E-Government......Page 274
Coordinating Cross-Agency Business Process......Page 280
The Core Governmental Perspectives of E-Health......Page 287
Corruption, Transparency, and E-Government......Page 294
Courts on the Web in Russia......Page 303
Current Approaches to Federal E-Government in the United States......Page 308
Cyber Attacks......Page 314
Data Mining and Homeland Security......Page 320
Deconstructing the South African Government's ICT for Development Discourse......Page 326
Design of Government Information for Access by Wireless Mobile Technology......Page 334
Development and Use of the World Wide Web by U.S. Local Governments......Page 339
Development Stages of Digital Goevernment......Page 344
Different Types of Information Warfare......Page 353
The Digital Citizen......Page 358
Digital Divides and Grassroots-Based E-Governmetn in Developing Countries......Page 364
Digital Governance and Democratization in the Arab World......Page 370
Digital Government and Democratic Legitimacy......Page 379
Digital Government in Remote Locations......Page 385
Digital Government in the USA......Page 392
Digital Government Online Education for Public Managers......Page 398
Digital Information Kiosks......Page 402
Digital International Governance......Page 408
Digital Knowledge Flow Platforms for Regional Innovation Systems......Page 414
Digital Morality and Ethics......Page 420
Digital Multimedia......Page 425
The Digitalization of the West European Party Systems......Page 430
Disabilities and the E-Clusive Workspace......Page 445
The Dubai E-Government Project......Page 453
e-ASEAN and Regional Integration in South East Asia......Page 459
E-Auctioning by The U.S. Federal Communications Commission......Page 465
Ecology of E-Governance......Page 474
Ecuador's Experience in E0Governance......Page 480
E-Democracy and E-Economy in Africa......Page 485
E-Democracy and Local Government- Dashed Expectations......Page 491
E-Democracy Policy in Queensland......Page 498
E-Development in Bangladesh......Page 505
E-Enforcement in Digital Government......Page 512
E-Government Act of 2002 in the United States......Page 519
E-Government and Political Communication in the North American Context......Page 525
E-Government and the Risk Society......Page 532
E-Government as a New Frontier for Legal Theory......Page 538
E-Government at Supranational Level in the European Union......Page 544
E-Government Construction and China's Administrative Litigation Act......Page 550
E-Government Development in Nanhai City, China......Page 554
E-Government Development in the Carribean......Page 560
E-Government Developmen Trends......Page 566
E-Government for Building the Knowledge Infrastructure in South Korea......Page 571
E-Government in Shanghai......Page 579
E-Government in the Information Society......Page 585
E-Government in the United Kingdom......Page 591
E-Government in Transition Economies......Page 597
E-Government Issues in Switzerland......Page 603
E-Government Program of the Belgian Social Security......Page 607
E-Government Readiness in East and Southern Africa......Page 614
E-Government Regimes......Page 623
E-Government Strategies for Poverty Reduction in Africa......Page 631
E-Government, Service Transformation, and Procurement Reform in Canada......Page 638
E-Learning as Social Inclusion......Page 646
E-Learning through HCI......Page 650
Electronic Business Models Design for Public-Private Partnerships......Page 658
Electronic Campaign Finance Reform in the American States......Page 667
Electronic Governance......Page 672
Electronic Government......Page 677
Electronic Government at the American Grassroots......Page 686
Electronic Government-to-Government Collaboration......Page 696
Electronic Services Delivery in the Local Indian Community of Visakhapatnam......Page 707
Electronic Voting in Belgium......Page 713
Electronic Voting Machine......Page 723
E-Moderation in Public Discussion Forums......Page 727
Enabling Federated Identity for E-Government......Page 734
E-Participation and Canadian Parliamentarians......Page 740
E-Planning......Page 746
E-Pressure through Internet against Monopoly......Page 751
E-Rulemaking......Page 756
E-Service Provision by New Zealand Local Government......Page 761
E-Social Policy and E-Social Service Delivery......Page 769
Ethical Dilemas in Online Research......Page 777
Ethics and Privacy of Communications in the E-polis......Page 783
Ethics of Digital Government......Page 788
E-Tourism and Digital Government......Page 792
E-Transformations of Societies......Page 799
The European Commission's E-Government Initiatives and Public Participation......Page 806
European Politics of Regulating Digital Convergence......Page 811
The EU's Use of the Internet......Page 817
Evaluating Methodologies of Financial Cost and Benefit Aspects of E-Government......Page 827
Evaluation Framework for Assessing E-Democracy Policy......Page 833
E-Voting in the United States......Page 840
Exploring E-Government Benefits and Success Factors......Page 846
Extending E-Government and Citizen Participation in Australia through the Internet......Page 855
Facing the E-Government Challenges within Catalonia......Page 862
Factors Affecting Access to Electronis Information and Their Implications......Page 869
Foundation for Citizen-Oriented E-Governance Models......Page 876
From CCTV to Biometrics through Mobile Surveillance......Page 884
From E-Government to E-Democracy in China......Page 889
From E-Government to E-Governance......Page 896
General Requirements for Digital Government......Page 902
Global Benchmarking of E-Governments......Page 912
Global Governance as a Complex Adaptive System......Page 924
Governance and Design Issues of Shared Service Centers......Page 932
The Government E-Procurement System in korea......Page 939
Government E-Procurement through the Internet......Page 944
A Government Insurer Enters the Brave New World......Page 949
Historical and Contemporary Perspectives of Media and Citizenship......Page 957
Hot-Spot Geoinformatics for Digital Governance......Page 962
How Business Changes Government in the Information Age......Page 971
How People Search for Governmental Information on the Web......Page 976
Human Factors in Public Information Systems......Page 983
ICT as an Example of Industrial Policy in EU......Page 990
ICT Considerations for a Municipality in South Africa......Page 995
ICT in the Islamic World......Page 1005
ICT, Work Organisations, and Society......Page 1012
ICTs and Governance in Africa......Page 1021
Identification in e-Government......Page 1027
Immigration and Digital Government......Page 1031
Implemntation of E-Government Systems in Developing Countries......Page 1038
Implementing E-Government Systems in Transition Econimies......Page 1043
Implementing Enterprise Systems in the Public Sector......Page 1049
Implications of FLOSS for Public Organizations......Page 1054
Identitiy Management and Citzen Privacy......Page 1062
Information and Communication Technology and Good Governance in Africa......Page 1069
Information in Electronic Government......Page 1078
Information Management in Kutch Earthquake......Page 1084
Information Security Issues and Challenges......Page 1090
Information Security Management in Digital Government......Page 1097
Information Sharing as a Democratic Tool......Page 1101
Information Society Industrial Policy......Page 1107
Information Systems Integration in E-government......Page 1112
Information Use-Control in E-Government Applications......Page 1119
Information Literacy......Page 1126
Innovative Local E-Government through the PEOPLE Project......Page 1132
Integrated Online and Offline Advocacy Campaign Strategy......Page 1138
Intelligent Cities......Page 1143
Intelligent Citizenship Assistants for Distributed Governance......Page 1148
Intergovernmental Digital Government through G2G Relationships and applications......Page 1157
Inter-Governmental Relations in the Provision of Local E-Services......Page 1163
Internet Voting......Page 1168
IT Management Issues in Digital Government......Page 1173
IT Security Policy in Public Organizations......Page 1178
Legal E-Learning and E-Government......Page 1185
Legal Issues for E-Government in Developing Countries......Page 1197
Legal Knowledge Systems......Page 1204
Level-Based Development of E-Government Services......Page 1210
The Lifecycle of Transactional Services......Page 1217
Maintaining Information Security in E-Government through Steganology......Page 1223
Managing Information Exchange in E-Government Initiatives......Page 1228
Manging IT Outsourcing for Digital Government......Page 1233
Managing Security Clearances within Government Institutions......Page 1239
Mechanism of E-Government Undertaking in Japan......Page 1246
Modern Drought Monitoring Tool for Decision Support System......Page 1255
Monitoring Technologies and Digital Governance......Page 1262
Natural Resource Information Management at State Government Level......Page 1269
Negotiating Strategies Based on Decision Conferencing......Page 1278
Net Diplomacy......Page 1283
New Governance Strategies for a Government IT Policy......Page 1289
New Media and Democratic Citizenship......Page 1293
Non-Technical Risks of Remote Electronic Voting......Page 1298
Online Citizenship Consultaion and Engagement in Canada......Page 1304
Online Dispute Resolution......Page 1311
Online Learning for Public Institutions......Page 1318
Online Petitions to Queensland Parliament......Page 1325
Open Source in Government......Page 1330
Open-Source and Public Sector Environmental Information Services......Page 1334
Open-Source Solution to Secure E-Government Services......Page 1343
An Opportunity for E-Democracy in Rebuilding Lower Manhattan......Page 1349
Parliament and E-Governance in Finland......Page 1354
Participatory Geographic Information Science......Page 1357
Pension Portal where Users are the Focus......Page 1362
Performance Reporting on United States Digital Governance......Page 1366
Portals for the Public Sector......Page 1371
Postal Services and ICTs in japan......Page 1377
Problems of Offline Governance in E-Serbia......Page 1385
Promoting Citizen Participation via Digital Government......Page 1395
Protecting Citizen Privacy in Digital Government......Page 1401
A Prototype Study on Electronic Rulemaking......Page 1407
Public Authorities and the Local Information Society......Page 1413
Public Network Access Points......Page 1420
Public Sector E-Commerce......Page 1426
Radio Frequency Identification as as Challenge to Inforamtion Security and Privacy......Page 1431
Radio Frequency Identification Technology in Digital Government......Page 1437
Record Keeping for Digital Contracts......Page 1445
Regulatory Ontology-Based Interagency Inforamtionand Service Customization......Page 1449
Reuseability in Governmental Electronic Services......Page 1456
Revamping the Administrative Structure and Processes in India for Online Democracy......Page 1461
The Role of E-Government in Rebuilding Bosnia-Herzegovina......Page 1467
The Role of E-Parliament in Hungary......Page 1472
Role of ICT in Establishing E-Government System for Disadvantaged Communities......Page 1479
Securing an Electronic Legislature Using Threshold Signatures......Page 1488
Skilling for E-Government......Page 1494
Social Critiques of Electronic Voting......Page 1503
Social Issues of Trust and Digital Government......Page 1509
Strategic Importance of Security Standards......Page 1515
Stumbling Blocks of Electronic Voting Revealed by U.S. and European Experiences......Page 1522
Successful Implementation of an E-Government Project......Page 1528
Suppliers' E-Maturity for Public E-Procurement......Page 1535
Survivability Issues and Challenges......Page 1541
Tax Proposal Service of the Finnish Tax Authority......Page 1548
Technological Innovation in Public Organizations through Digital Government......Page 1554
Teledemocracy......Page 1562
The Telehealth Divide......Page 1567
The Information Society and the Danger of Cyberterrorism......Page 1572
Theory-Based Models of E-Government Adoption......Page 1579
Third World City in teh Information Age......Page 1584
Third Generation Local E-Government......Page 1590
Toward U-Government in Japan......Page 1597
Transformation of Government Roles Toward a Digital State......Page 1605
Transparency and Information Disclosure in E-Government......Page 1609
Trust in Digital Government......Page 1615
Understanding Useability Issues in a Public Digital Library......Page 1620
Usenet and the Proactive Ombudsman......Page 1625
User Orientation in the Provision of Online Public Services......Page 1631
Using Digital Hotlines in an Anti-Corruption Campaign......Page 1638
Virtual Innovation Environment......Page 1644
Virtual Policy Networks......Page 1649
The Virtual Town Hall......Page 1654
Voice Technologies in teh Public Sector for E-Government Services......Page 1660
Voter Information Web Sites......Page 1666
Web Mining for Public E-Services Personalization......Page 1672
Web Sites for Senior Citizens......Page 1678
Web-Based Information System at the Brazilian Ministry of Finance......Page 1685
Index of Key Terms......Page 1690