Emotional Heritage: Visitor Engagement at Museums and Heritage Sites

Cover
Half Title
Title
Copyright
Dedication
Contents
List of figures
List of tables
Acknowledgements
List of abbreviations
Introduction
Part I Heritage, politics and emotion
	1 Critical realist heritage studies: agency, reflexivity and materiality
	2 Reconsidering heritage and identity: the politics of recognition and the affective practices of heritage
	3 Registers of engagement
Part II Methods and quantitative findings
	4 Methods
	5 Overall findings and national comparisons
	6 Genres of museums and heritage sites: comparisons
	7 Demographic variables and visitor responses
Part III Emotional heritage: themes and performances
	8 Reassessing learning: changing views and deepening understanding
	9 Performing reinforcement and affirmation: ‘it just reinforces a lot of the stuff I think’
	10 Emotional banality and heritage-making: the banality of grandiloquence revisited
	11 Intergenerational communication and connection
	12 Heritage and the politics of recognition
	13 Heritage, privilege and the politics of misrecogntion
	Conclusion
References
Index