Driving Performance at Peru’s Telecommunications Regulator

Foreword
Acknowledgements
Acronyms and abbreviations
Executive summary
	Role and objectives
		Key recommendations
	Input
		Key recommendations
	Process
		Key recommendations
	Output and outcome
		Key recommendations
Assessment and recommendations
	Role and objectives
		Mandate
			Recommendations:
		Institutional co-ordination
			Recommendations:
		Functions
			Recommendations:
		Strategic planning
			Recommendation:
		Communications
			Recommendation:
	Input
		Financial resources and management
			Recommendations:
		Human resources and their management
			Recommendations:
	Process
		Decision making
			Recommendations:
		Internal organisation and management
			Recommendations:
		Regulatory quality processes
			Recommendations:
		Inspection and enforcement
			Recommendations:
		Transparency, integrity and accountability
			Recommendations:
	Output and outcome
		Performance assessment
			Recommendations:
		Data and reporting
			Recommendations:
	References
Chapter 1.  Regulatory and sector context
	Institutions
		Executive
			Presidency of the Council of Ministers (PCM)
			Ministry of Economy and Finance (MEF)
			Ministry of Justice (MINJUS)
			Ministry of Transport and Communications (MTC)
		Independent regulatory bodies
			Regulatory authorities
			Competition and consumer protection authority
		Legislature
		Subnational governments
		Judiciary
		Supreme audit institution
	Regulatory process and policy
		Legislative process
		Rule-making process in the executive body
	Sector context and main regulatory reforms
	Notes
	References
Chapter 2.  Governance of Peru’s telecommunications regulator
	Role and objectives
		Institutional co-ordination
		Functions
			Competition functions
			Advisory functions
			Customer protection functions
		Strategic objectives and planning
		Communications
		Independence
	Input
		Financial resources
		Managing financial resources
		Human resources
			Recruitment
			Remuneration
			Talent retention and training
			Performance assessment
	Process
		Decision making and governance structure
			President of the Board of Directors
			General Manager
		Internal organisation
		Regulatory quality
			Regulatory impact assessments
			Stakeholder engagement
			Ex post reviews
		Supervision, enforcement and inspections
		Appeals
		Transparency, integrity and accountability
			Ethics
			Transparency
			Conflicts of interest
	Output and outcome
		Data collection
		Performance monitoring
		Reporting
	Notes
	References
		Annex 2.A. OSIPTEL Institutional Strategic Plan (PEI), 2018-2022
		Annex 2.B. Application of RIA on cap tariffs and interconnection charges
		Annex A. Methodology
Annex A. Methodology