Digital Services in the 21st Century: A Strategic and Business Perspective

Content: --
Foreword xi /Vinton G. Cerf --
Preface xiii --
Acknowledgments xv --
List of Contributors xvii --
1. The Evolving Voice Services: From Circuit Switching to Voice-Over LTE/FTTH) 1 --
1.1 Customer Need: Remote Communication 1 --
1.2 FTTH Voice 2 --
1.3 Voice-Over LTE (VoLTE) 2 --
1.4 Voice-Over WiFi 4 --
1.5 High-Definition (HD) Voice 5 --
1.6 Over-the-Top Substitutes 5 --
2. Internet Services: From Broadband to Ultrabroadband 9 --
2.1 Customer Need: Connectivity and Social Inclusion 10 --
2.2 Fixed Lines: Deploying Fiber Closer to Customer Premises: xDSL, Cable, FTTH 11 --
2.3 Mobile: 4G LTE/LTE-Advanced 19 --
2.4 WiFi AC (Gigabit) 23 --
2.5 Universal Access 23 --
3. Convergence: Bundling Fixed Line and Mobile Services 31 --
3.1 Customer Need: One-Stop Shop 31 --
3.2 Fixed Line and Mobile Service Bundles 31 --
3.3 Integrated Operators 32 --
4. Devices: Smartphones 37 --
4.1 Customer Need: Mobility 37 --
4.2 Vendors 38 --
4.3 Operating System Duopoly 39 --
4.4 Hardware Specifications 40 --
5. The Evolving Pay TV 51 /Francisco Saez and Joaqu#x83
in M. Lopez Muñoz --
5.1 Customer Need: Entertainment 51 --
5.2 Content Wars 53 --
5.3 Aggregation versus Diversity 56 --
5.4 The Role of Advertising 57 --
5.5 Technology: Satellite, Cable, and IPTV 58 --
5.6 Pay TV Technicall Key Components 58 --
5.7 Evolution of Interactive Pay TV Technologies 60 --
5.8 Video Definition 64 --
6. Enterprise: From Machine-to-Machine Connectivity Toward Internet of Things 69 --
6.1 Customer Need: Remote Automation 70 --
6.2 Basic Connectivity and Managed Connectivity 71 --
6.3 Low-Power Wide Area: LTE-MTC and Alternatives 77 --
6.4 Applications: Toward Internet of Things 86 --
7. IT: Cloud 103 /Stefan Wesner --
7.1 Global Trends Driving the Cloud Evolution 104 --
7.2 Virtualization as Enabling Technology 105 --
7.3 The Layered Cloud Model 106 --
7.4 Advanced Cloud Models 111 --
7.5 Future Cloud Models 113 --
7.6 Conclusion and Summary 115 --
8. Emerging Markets: Mobile Money for the Unbanked 117. 8.1 Customer Need: Remote Payments 117 --
8.2 Large Unbanked Population in Emerging Markets 118 --
8.3 Very High Penetration of Mobile Based on Feature Phones 129 --
8.4 Services: Remittances and Payments 137 --
9. Value-Added Consumer Services 143 /Jesus Llamazares Alberola --
9.1 Introduction 143 --
9.2 Disruption is the New “Karma” 143 --
9.3 Adjacent Industries Joining Multilayered Value Chain 145 --
9.4 Telco’s Role and Challenges in the New Paradigm 146 --
9.5 But What do we Understand by VAS Today? 148 --
9.6 So What’s the Future for VAS and, Thus, for Telcos? 152 --
10. Mobile Virtual Network Operators/Second Brands 155 /Jaime Bustillo --
10.1 From Oligopoly to Marketplace 156 --
10.2 MVNO Ecosystem: End Customer Facing or MVNOs 157 --
10.3 MVNO Ecosystem: Technology Enablers, MVNE, and MVNA 160 --
11. Digital Home 163 --
11.1 Introduction to Home Automation 163 --
11.2 Evolution to Digital Home 165 --
11.3 Home Automation: Control Network 170 --
11.4 Digital Home Networks 179 --
12. Videoconference and Telework 185 --
12.1 Customer Need: Teletransport 185 --
12.2 Videoconference 186 --
12.3 Telework 195 --
Index 205.