Digital Finance, Bits and Bytes: The Road Ahead

Digital Finance, Bits and Bytes
	Preface
	Contents
	List of Figures
	List of Tables
	Chapter 1: A Brief Review: Socio-Economic Changes
		Introduction
		How it Got Here
		Socio-Economic Factors
		Nationalism vs. Globalization
		Regulation vs. Deregulation
		Demographic Changes
		Lack of Trust in FIs
		Concerns Among Staff Members
	Chapter 2: Technology Challenges: Impact Assessment
		Technology Trends
		Big Data Analytics
		Big Data Implementation: Review of Best Practices
		Cloud Computing
		Artificial Intelligence and Machine Learning
			Rise of AI in Financial Services
		Augmented and Virtual Reality
		Distributed Ledger Technology
	Chapter 3: The Internet: Engine for Change
		The FIs and the Internet
		Internet of Things
		Search Engines
		Pricing of Internet Services
		Regulation of the Internet
	Chapter 4: E-Insurance
		Smart Contract
		Technology Challenge
		Sharing Economy
		Micro Insurance
		On-Demand Insurance
	Chapter 5: E-Banking
		Disruptive Technology
		Inclusive Banking
		Open Banking Movement
		Internet Banking
			Stand Alone E-Banks
		Digital Banking
	Chapter 6: E-Trading
		High Frequency Trading
		Passive Market Making
		E-Trading in Government Securities and Fixed Income Securities
		Foreign Exchange (ForEx) Trading
		The Libor Manipulation
	Chapter 7: Cyber-Crimes and -Laws
		Cyber-Laws: Criminal
		EU Regulatory Laws—GDPR
		Cyber-Laws: Civil
		Questions of Jurisdiction
		Contractual Aspect
		Evidence Aspect
		Intellectual Property Aspect
		Cryptographic Tools
	Chapter 8: General Risk Management
		Risk Management for E-Banking and E-Insurance
		The Insurance Sector
		Strategic Risks
		Operational Risks
		Transaction Risks
		Data Security Risks
		Connectivity Risks
		Conduct of Business Risks
		Alternate Systems of Trading
	Chapter 9: Cyber-Risk Management
		Risk Management Programs for Information Risk Management
		Organizational Response
		Collaboration
		Cyber-Security Assessment Tool
			Sound Governance
			Data Breaches
			2018 Cyber-Risk Landscape
		Regulation
			Business E-mail Compromise
			IoT Devices
			Third Party Supply Chains
			Geo Political Conflict
			Bank of England
			Operational Resilience
	Chapter 10: Human Resource Management
		Preparing for the Challenges Ahead
		SWOT Analysis
		Proposed Organizational Set-up
		Staff Strenght—Change Required
	Chapter 11: E-Marketing
		Digital Marketing
		Section 1
		Section 2
			Interactive Teller Machines
			Service Terminals
			Video Conference Rooms
			Interactive Screen Walls
		Preparing for the Quantum Leap
			Marketing Objectives
			Evaluation of Strategies
			Grievance Redressal
			Market Turbulence
	Chapter 12: Regulating Banks and Insurance Companies
	Chapter 13: The Road Ahead: Alternative Model Digitization and Required Developments
	References
	Index