Designing the User Interface: Strategies for Effective Human-Computer Interaction 6th Edition

Preface
Brief Contents
Contents
Part 1: Introduction
	Chapter 1: Usability of Interactive Systems
		1.1. Introduction
		1.2. Usability Goals and Measures
		1.3. Usability Motivations
		1.4. Goals for Our Profession
	Chapter 2: Universal Usability
		2.1. Introduction
		2.2. Variations in Physical Abilities and Physical Workplaces
		2.3. Diverse Cognitive and Perceptual Abilities
		2.4. Personality Differences
		2.5. Cultural and International Diversity
		2.6. Users with Disabilities
		2.7. Older Adult Users
		2.8. Children
		2.9. Accommodating Hardware and Software Diversity
	Chapter 3: Guidelines, Principles, and Theories
		3.1. Introduction
		3.2. Guidelines
		3.3. Principles
		3.4. Theories
Part 2: Design Processes
	Chapter 4: Design
		4.1. Introduction
		4.2. Organizational Support for Design
		4.3. The Design Process
		4.4 Design Frameworks
		4.5. Design Methods
		4.6. Design Tools, Practices, and Patterns
		4.7. Social Impact Analysis
		4.8. Legal Issues
	Chapter 5: Evaluation and the User Experience
		5.1. Introduction
		5.2. Expert Reviews and Heuristics
		5.3. Usability Testing and Laboratories
		5.4. Survey Instruments
		5.5. Acceptance Tests
		5.6. Evaluation during Active Use and Beyond
		5.7. Controlled Psychologically Oriented Experiments
	Chapter 6: Design Case Studies
		6.1. Introduction
		6.2. Case Study 1: Iterative Design Evaluation of Automated Teller Machines (ATMs)
		6.3. Case Study 2: Design Consistency at Apple Computer
		6.4. Case Study 3: Data-Driven Design at Volvo
		6.5. General Observations and Summary
Part 3: Interaction Styles
	Chapter 7: Direct Manipulation and Immersive Environments
		7.1. Introduction
		7.2. What Is Direct Manipulation?
		7.3. Some Examples of Direct Manipulation
		7.4. 2-D and 3-D Interfaces
		7.5. Teleoperation and Presence
		7.6. Augmented and Virtual Reality
	Chapter 8: Fluid Navigation
		8.1. Introduction
		8.2. Navigation by Selection
		8.3. Small Displays
		8.4. Content Organization
		8.5. Audio Menus
		8.6. Form Fill-in and Dialog Boxes
	Chapter 9: Expressive Human and Command Languages
		9.1. Introduction
		9.2. Speech Recognition
		9.3. Speech Production
		9.4. Human Language Technology
		9.5. Traditional Command Languages
	Chapter 10: Devices
		10.1. Introduction
		10.2. Keyboards and Keypads
		10.3. Pointing Devices
		10.4. Displays
	Chapter 11: Communication and Collaboration
		11.1. Introduction
		11.2. Models of Collaboration
		11.3. Specific Goals and Contexts
		11.4. Design Considerations
Part 4: Design Issues
	Chapter 12: Advancing the User Experience
		12.1. Introduction
		12.2. Display Design
		12.3. View (Window) Management
		12.4. Animation
		12.5. Webpage Design
		12.6. Color
		12.7. Nonanthropomorphic Design
		12.8. Error Messages
	Chapter 13: The Timely User Experience
		13.1. Introduction
		13.2. Models of System Response Time (SRT) Impacts
		13.3. Expectations and Attitudes
		13.4. User Productivity and Variability in SRT
		13.5. Frustrating Experiences
	Chapter 14: Documentation and User Support (a.k.a. Help)
		14.1. Introduction
		14.2. Shaping the Content of the Documentation
		14.3. Accessing the Documentation
		14.4. Reading from Displays versus Reading from Paper
		14.5. Online Tutorials and Animated Demonstrations
		14.6. Online Communities and Other Avenues for User Support
		14.7. The Development Process
	Chapter 15: Information Search
		15.1. Introduction
		15.2. Five-Stage Search Framework
		15.3. Dynamic Queries and Faceted Search
		15.4. Command Languages and \"Natural\" Language Queries
		15.5. Multimedia Document Search and Other Specialized Search
		15.6. The Social Aspects of Search
	Chapter 16: Data Visualization
		16.1. Introduction
		16.2. Tasks in Data Visualization
		16.3. Visualization by Data Type
		16.4. Challenges for Data Visualization
	Afterword: Societal and Individual Impact of User Interfaces
		A.1. Future Interfaces and Grand Challenges
		A.2. Ten Plagues of the Information Age
Name Index
Subject Index
Credits