Designing End-User Interfaces. State of the Art Report

Content: 
Front Matter, Page iii
Copyright, Page iv
Foreword, Pages vii-viii
Publisher's note, Page ix
1 - ISSUE — a case study in expert system interfaces, Pages 3-16, D M Cleal
2 - Human/Computer Interaction Engineering (HCIE), Pages 17-24, J Dowell, J B Long
3 - The user in a sociotechnical system, Pages 25-35, K D Eason
4 - Methodologies for designing User/Computer Interfaces (UCIs), Pages 37-50, A Gardner
5 - Developments in Human/Computer Interaction (HCI) hardware, Pages 51-72, M Maguire
6 - Guidelines and principles of interface design, Pages 73-84, J McKenzie
7 - Developments in computing and the user interface — emerging issues in end-user interface design, Pages 85-95, M A Norman
8 - Introduction to the design of end-user interfaces, Pages 97-109, B Shackel
9 - Integrating human factors with system development, Pages 111-120, P Walsh, K Y Lim, J B Long, M K Carver
10 - Communicating with the user, Pages 121-129, P Wright
Invited Paper references, Pages 131-145
1 - Definition of the problem, Pages 149,151-156
2 - Psychological and social factors, Pages 157,159-165
3 - Principles of interface design, Pages 167,169-178
4 - Computer intelligence and interface design, Pages 179,181-191
5 - Systems aspects of the human/computer interface, Pages 193,195-206
6 - Conclusion, Pages 207,209-215
Analysis references, Pages 217-222
An annotated bibliography of end-user interface design, Pages 225-241, N Heaton, M Sinclair
Subject and contributor index, Pages 245-251