Debates in Personalisation

DEBATES IN PERSONALISATION\nContents\nList of tables and figures\n	Table\n	Figures\nNotes on contributors\nPart One. Introduction and overview\n1. Introduction: debating personalisation\n2. Taking stock of personalisation\n	The policy context\n	The history\n	The role of evidence\n	What has personalisation achieved?\n	Where should personalisation go next?\n	Conclusion\n3. Making it real:  from Putting People First to Think Local, Act Personal\n	Policy evolution\n	Putting People First\n	Joined-up government and individual budgets\n	Think Local, Act Personal\n	Conclusion\nPart Two. The challenges of personalisation\n4. Resource allocation systems: complex and counterproductive?\n	Background: the aims of resource allocation systems\n	The legal status of RASs\n	How RASs work in practice\n	Conclusion\n5. Safeguarding, risk and personalisation\n	Early days\n	Converging\n	Border crossing\n	Managing risks\n	Capacity concerns\n	Making Safeguarding Personal\n	Conclusion\n6. Can personalisation work for older people?\n	Introduction\n	Demographic trends and the cost of care\n	The preventive capacity of personalisation\n	Ageing, dependency and the need for care\n	Conclusion\n7. Personalisation: where do carers fit?\n	Introduction\n	Background\n	The study\n	Carer involvement in service user assessment\n	Assessing carers’ own needs\n	Carers and resource allocation\n	Support planning\n	Issues and implications\n8. Self-funders:  the road from perdition?\n	Understanding self-funders\n	Policy and reform\n	The Care Act and the Care Account\n	Conclusion\nPart Three. Frontline perspectives\n9. Managing direct payments\n	The journey\n	The advantages of a personal budget\n	The issues and how they have been resolved\n	What needs to be done to make personal budgets work well?\n10. Beyond ‘being an employer’: developing micro-markets\n11. What about the workforce?\n	Role and skill mix\n	From care assistants to personal assistants?\n	Conclusion\n12. A view from social work practice\n	So where did it go wrong?\n	To the future\nPart Four. Personalisation in the NHS: personal health budgets\n13. Managing a personal health budget: Malcolm’s story(book)\n14. Evaluation of the personal health budget pilot programme1\n	The impact of personal health budgets on quality of life\n	The impact of personal health budgets on costs and cost-effectiveness\n	Implementation and the impact on outcomes /cost-effectiveness\n	Conclusion\n15. Personal health budgets: a threat to the NHS?\n	What is a personal health budget?\n	The national evaluation of the PHB pilots: drawing the wrong lessons\n	Social care: drawing the wrong lessons\n	Learning the right lessons from social care\n	Are direct payments the answer?\n	Flexibility or ‘choice and control’?\n	The importance of resource levels\n	Implications of these findings for PHBs
\n	Conclusion\n16. Where next for personal health budgets?\n	PHBs and the challenge for commissioning\n	The challenge of clinical buy-in\n	Building bottom-up demand for PHBs\n	Maintaining the political consensus for PHBs\nPart Five. Responses and conclusions\n17. Advancing the positives of personalisation / person-centred support: a multi-perspective view\n	Introduction\n	Service user perspectives\n	The circumstances of social care\n	Personal budgets in perspective\n	Personalisation in context\n	Research findings for key questions\n	Conclusion\n18. After personalisation\n	Citizenship and community\n	Self-directed support\n	The phases of personalisation\n	Lessons\n	What next?\n19. Conclusion: glass half full or glass half empty?\nReferences\nIndex\nUntitled