Culturally Tuning Change Management

Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
List of Figures
List of Tables
Preface
Acknowledgments
About the Author
Part I: Change, Culture, and Perspective
	Chapter 1: Change Management Is Essential . . . and Sometimes Messy
		1.1 Don’t Forget the People
		1.2 Leading and Managing Change
		1.3 Impact of Globalization Change Management
	Chapter 2: Title Culture and Cultural Dimensions
		2.1 Organizations Are Not Cultural Islands
		2.2 Impact of Globalization on National Culture
		2.3 Cultural Differences
		2.4 Hofstede Model
			2.4.1 Power Distance
			2.4.2 Individualism/Collectivism
			2.4.3 Uncertainty Avoidance
			2.4.4 Masculinity/Femininity
			2.4.5 Long-Term Orientation/Short-Term Orientation
			2.4.6 Indulgence/Restraint
		2.5 GLOBE Model
		2.6 Other Dimensions of Culture
		2.7 Culture Matters
	Chapter 3: The West and the Rest
		3.1 Is Change Management too WEIRD?
Part II: Culturally Tuning Change Management: Putting Cultural Research into Practice
	Chapter 4: Adapting to Cultural Differences in Leadership Behaviors and Decision Making
	Chapter 5: Getting It Right When Communicating Across Cultures
		5.1 Cultural Variability
		5.2 Communication Styles
			5.2.1 Low-Context, High-Context
			5.2.2 Direct–Indirect
			5.2.3 Monochronic–Polychronic
			5.2.4 Neutral–Affective
			5.2.5 Informal–Formal
		5.3 Lewis Cultural Types Model
	Chapter 6: Influence of Culture on Group Identification, Performance, and Motivation
		6.1 Culture and Group Membership
		6.2 Group Member Performance
		6.3 Group Member Motivation
	Chapter 7: Influence of Cultural Dimensions on Learning and Knowledge Transmission
	Chapter 8: Understanding Resistance to Change Across Cultures
	Chapter 9: Culture’s Influences Vary by Context
		9.1 Managing in Two Cultures
	Chapter 10: Key Competencies for Leading and Managing Change Across Cultures
		10.1 Cultural Intelligence
			10.1.1 Motivational CQ (Drive)
			10.1.2 Cognitive CQ (Knowledge)
			10.1.3 Metacognitive CQ (Strategy)
			10.1.4 Behavioral CQ (Action)
		10.2 Cultural Intelligence
		10.3 Global Mindset
			10.3.1 Intellectual Capital
			10.3.2 Psychological Capital
			10.3.3 Social Capital
		10.4 CQ and Global Mindset in Practice
	Chapter 11: Conclusion
References
Further Reading
Index