COVID-19 and the Voluntary and Community Sector in the UK: Responses, Impacts and Adaptation

Front Cover\nTitle page\nCopyright information\nTable of contents\nList of figures and tables\nNotes on contributors\nAcknowledgments\n1 Introduction\n	Introduction\n	Broad context: the COVID- 19 pandemic and the VCS\n		The UK’s pandemic response\n		The voluntary sector response and the impact of COVID- 19\n	COVID- 19 and the UK voluntary and community sector: xperiences, knowledge and implications\n		Experiences and knowledge\n		Implications for the VCS moving forward\n	Overview of the book and chapter contents\n	References\nPart I Experience, impacts and lessons for the voluntary community sector\n	2 Mobilising the voluntary sector: critical reflections from across the four UK nations\n		Introduction\n		Study design and approach\n			Emerging findings from published research\n			Policy documents\n		Emerging findings from existing research publications\n		Policy divergence and policy adjustments\n		Discussion and conclusion\n		References\n	3 Bouncing back: the employment of sector attributes to recover from crises\n		Sector adaptability and robustness in the face of crises\n		Sources of evidence\n		What makes the third sector different?\n		How are TSOs different from private sector organisations?\n		How are TSOs different from public sector organisations?\n		What is distinctive about TSOs?\n		Flexibility as a way of life\n		Swings and roundabouts\n		Notes\n		References\n	4 The impact of COVID-19 on the formation and dissolution of charitable organisations\n		Introduction\n		What we know about the formation and dissolution of charities\n		Impact of COVID-19 on charitable activity\n		Regulatory data on charities\n		Modelling the impact of COVID-19 on charity formations and dissolutions\n		How exceptional were 2020 and 2021 for charity formations and dissolutions?\n		Trends in the formation of charities\n		Trends in the dissolution of charities\n		Insolvency\n		What does the pattern of charity formations and dissolutions tell us about the sector during and after the pandemic?\n		Notes\n		References\n	5 Paying the price of ‘doing good’ in the face of crisis\n		Introduction\n		Methodology\n		Constituting ‘good’ in a crisis\n			Doing good as organisational identity\n			Doing good work through first response\n			Being a good employee\n		The impact of doing good\n		Conclusion\n		References\nPart II Key policy fields and inequalities\n	6 Shifting sands: challenges and opportunities for the voluntary sector during the COVID-19 pandemic\n		Introduction\n		Methods\n		Findings\n			Building a national army for a localised response: challenges and limitations of national volunteer schemes\n			Local responses for local needs: flexing capacity to meet demand\n				Redeploying staff to meet community needs\n				The influx of local volunteers\n				Communities doing it for themselves: the role of mutual aid groups\n			The role of cross-sectoral collaborations in coordinating community responses\n				The value of pre-existing relationships and investment in community infrastructure\n				Coordinating responses through cross-sectoral response cells\n				Enhanced collaborative working and information sharing\n				Flattened structures and greater decentralisation\n		Conclusion\n		Notes\n		References\n	7 At the COVID-19 frontlines: voluntary sector support for refugee and migrant families in Glasgow\n		Introduction\n		Inequalities, austerity and COVID-19\n			Pre-pandemic inequalities\n			Austerity, gaps in provision and the voluntary sector’s response\n			The COVID-19 crisis and support for refugee and migrant families\n		Methodology\n		Findings\n			Flexibility and adaptability\n			Trust, empathy and connection\n			Crucial ‘bridge’ between communities and statutory services\n			Navigating and challenging complex policy spheres\n		Discussion\n			Retreat of the state\n			Valuing the skill set and emotional labour of voluntary sector workers\n			Collaboration and funding\n		Conclusion and implications\n		Note\n		References\n	8 The value and contribution of BAME-led organisations during and beyond COVID-19\n		Introduction\n		Background: COVID-19 impact on BAME inequalities\n		Methodological approach\n		Insights from VSOs\n			Case study 1: Sheffield\n			Case Study 2: Salford\n			Case Study 3: Ealing\n		Discussion and conclusion\n		Acknowledgements\n		References\n	9 The impact of the COVID-19 pandemic on advocacy work of voluntary sector organisations in Wales\n		Introduction\n		Understanding advocacy\n		Methods\n		Findings\n			Defining advocacy\n			Barriers to statutory services\n			Changing ways of working\n			Learning and innovation from the pandemic\n		Discussion\n		References\n	10 Community ownership of physical assets in changing times: the context of opportunities in the pandemic\n		Introduction\n		Community ownership: origins and definitions\n		Study methods\n		Findings\n			Dilemmas in managing assets in the pandemic\n			Sentiment, perceptions, challenges\n			Community assets: reasserting the significance of communities ‘in space’ – the changed opportunity context\n		Discussion and conclusion\n		References\n	11 The impact and effect of COVID-19 on BAME-led voluntary sector organisations: resilience and new ways of working\n		Introduction and context\n		The research approaches\n		Challenges and concerns\n		Impact of COVID-19 on BAME-led VSOs\n			Structural racism\n			Demand\n			Resources\n			Implications for BAME-led VSOs going forward\n		Concluding remarks\n		Notes\n		References\n	12 Voluntary sector organisations, older people and healthy ageing during the COVID-19 pandemic\n		Introduction\n		Methodology\n		How LNNs support healthy ageing\n		The LNN response to the COVID-19 pandemic\n		The implications of the COVID-19 pandemic for how the LNNs supported healthy ageing\n		Characteristics of effective and resilient LNNs\n			Range of activities and services\n			Relationships\n			Responsiveness\n			Reassurance\n			Resources\n		Conclusion\n		References\nPart III Perspectives from practice and policy\n	13 Emotions in the VCSE sector during the pandemic\n		Introduction\n		Emotion in the voluntary sector – what we know\n		Why emotions are important in the voluntary sector\n		How do emotions play out and how can they be harnessed?\n		Methodology\n		Findings\n			Context\n			The emotional impact of the pandemic on the VCSE workforce\n			How VCSE leaders have responded to the pandemic\n				Supporting staff\n				The need for self-care\n				Sharing responsibility/distributed leadership\n				Supporting themselves\n		Discussion and conclusion\n		Note\n		References\n	14 The experience of community-led businesses during the COVID-19 pandemic\n		Introduction\n		What are community businesses?\n		Methodology\n		Findings\n			Theme 1: resilience\n			Theme 2: changing workforce demands\n			Theme 3: support for community-led businesses\n			Theme 4: collaboration, trust and reputation\n		Conclusion: the future outlook for community businesses\n		Notes\n		References\n	15 The response of voluntary community sports clubs to COVID-19\n		Introduction\n		Methods\n		CSCs as mutual aid organisations\n		Volunteer resilience\n		Meeting the social needs\n		Meeting the needs of existing members, or the rest of society?\n		A catalyst for digital innovation: skills, technology and exclusion\n		Conclusions\n		References\n	16 The latent strength of community ties: how voluntary sector infrastructure organisations utilised their local networks in response to COVID-19\n		Introduction\n		The role of voluntary sector infrastructure\n		Research methodology\n		Findings\n			Case study 1: Voluntary Action Camden\n			Case Study 2: Croydon Voluntary Action\n		Conclusion: the latent strength of community ties\n		Notes\n		References\n	17 How many of us had pandemic in our risk register? A snapshot of experiences of community buildings during the first lockdown of 2020\n		Introduction\n		What does the wider literature say about the impact of COVID-19 on community buildings?\n		Methodology\n		Findings\n			Response to lockdown\n			Reopening in summer 2020\n			Issues affecting volunteer numbers\n		Summary and conclusions: what this means for the position of community buildings in England, Scotland and Wales\n		Notes\n		References\n	18 Leading through a pandemic\n		Introduction\n		Setting the context\n		Early COVID-19, 2020: real-time reflections and lived experiences\n		Tracking the change\n		Case studies from 2020 and 2021\n			Impact on leaders\n			Future fears\n			Future hopes\n		Conclusions: lessons learnt and implications\n		Notes\n		References\n	19 Afterword\n		Voluntary and community organisations in the COVID-19 era\n			Initial response\n			Collaboration and networks\n			Organisational adaptation\n			Conclusions about VCO behaviour\n		Looking ahead and recovery from COVID-19\n			Change and challenge for individual VCOs\n			Change and challenge for the sector\n			Looking ahead\nIndex\nBack Cover