Communication Skills and Soft Skills - An Integrated Approach

Cover
Communication Skills and Soft Skills
	Copyright
Contents
Preface
Interpersonal Communication
	Interpersonal Skills Survey
	Reading
		Interpersonal Communication and Relationship Development
		Johari Window
	Speaking
		Styles of Communication
		Persuasion Techniques
		Asking for Information Politely
		The Person I Admire the Most
	Listening
	Writing
		Writing a Statement of Purpose
		A Sample Statement of Purpose
	Pronunciation
		Phonemic Symbols/Sounds
		Pronunciation of ‘–ed’ and ‘–es’
		Pronunciation of ‘–s/es’
	Vocabulary Plus
		Ways of Speaking
	Grammar
		Modal Verbs
		Articles
		Prepositions
	Spelling
Goal-setting
	Goal-Setting Survey
	Reading
		’I Have a Dream’ by Martin Luther King
	Speaking
	Listening
		Tips for Goal-setting
		Talking About Goals
	Writing
		Writing a Feature Story
	Pronunciation
		Word Stress
	Vocabulary
		Synonyms
		Collocations
	Grammar
		Conditional Clauses
		Wish Clauses
	Spelling
Personality Development
	Personality Development Survey
		Personality Types
	Reading
		Theories About Human Behaviour
	Speaking
		Talking About Personality Traits
		Success Words
		Positive Thinking
	Listening
		Tips for Personality Development
	Writing
		Essay Writing
	Pronunciation
		Minimal Pairs
	Vocabulary
		‘Personality’ Words
	Grammar
		Tag Questions
	Spelling
Critical Thinking
	Critical Thinking Survey
	Reading
		Critical Thinking Development
		Inductive and Deductive Reasoning
		Logical Fallacies
	Speaking
		Distinguishing Between Fact and Opinion
	Listening
		Speeches on Capital Punishment
		Group Discussion on Euthanasia
	Writing
		Writing a Critical Essay
	Pronunciation
		Stress and Grammatical Category
	Vocabulary
		‘Critical Thinking’ Words
	Grammar
		Connectives or Transition Devices
	Spelling
Stress Management
	Stress Control Survey
	Reading
		Coping with Stress
		Coping with the Stress in Life
	Speaking
		Stressful Life Events
		Talking About Giving Speeches/Presentations
	Listening
		A Talk on Reducing Stress
		Presentation Anxieties
	Writing
		Writing Persuasively
		Sample Persuasive Writing
		A Three-week Course on Stress Management
	Pronunciation
		Contractions
	Vocabulary
		Collocations of ‘Stress’ and ‘Stressful’
	Grammar
		Expressing Suggestions
		Active and Passive Voice
	Spelling
Team Work
	Team Work Survey
	Reading
		Stages of Team Development
		Qualities of an Effective Team Player
	Speaking
		Things in Common Activity
		Deciding on a Team Leader
		Naming the Team
		Performing a Task
		Talking About the Experience of Working in Team
	Listening
		A Conversation on Team Work
	Writing
		Writing About Experiences
	Pronunciation
		Sentence Stress
	Vocabulary
		‘Career’ Words
		Related/ Theme Words
	Grammar
		Subject and Verb Agreement
	Spelling
Time Management
	Time Management Survey
	Reading
		Effective Time Management
		Multi-Tasking
	Speaking
		Time Robbers
		Time Management Tools
	Listening
		A Conversation About Time Management
		A Presentation on Time Management
	Writing
		Expanding Proverbs
		Writing an Article
	Pronunciation
		Intonation
	Vocabulary
		‘Time Management’ Words
		‘Time’ Proverbs
		‘Time’ Phrasal Verbs
		‘Time’ Idioms
	Grammar
		Direct and Indirect Speech
	Spelling
Essential written
Communication
	Formal Letters
	External Business Correspondence
	Types Of Formats
		A Sample Enquiry Letter
		A Sample Reply To Enquiry Letter
	Resume Writing
		Resume Templates
	Writing the Job Application Letter or Cover Letter
	E-Mail Etiquette
	Report Writing
	Table Of Contents
Appendices
	Appendix 1
	Appendix 2
	Appendix 3
	Appendix 4
	Appendix 5
Transcripts
	Unit 1
	Unit 2
	Unit 3
	Unit 4
	Unit 5
	Unit 6
	Unit 7