Coaching Psychology: A Practitioner's Guide

Coaching Psychology: A Practitioner’s Guide......Page 5
Copyright......Page 6
Contents......Page 7
About the Author......Page 9
Foreword......Page 11
Preface......Page 15
Acknowledgements......Page 17
1 Introduction......Page 21
Content in a Nutshell......Page 22
How to Use this Book......Page 23
Developments in Coaching and Coaching Psychology......Page 25
The Coaching Matrix......Page 26
Business and management consultancies......Page 27
Independent practitioners......Page 28
Internal coaches and mentors......Page 29
Developing Your Skills and Knowledge......Page 30
Ethical Principles......Page 31
Definition of ethics......Page 32
Chapter Summary......Page 40
Introduction......Page 41
How About Being Positive? Positive Psychology and its Implication for Coaching......Page 42
Applying Learning to Coaching......Page 46
The learning process......Page 49
Reflective learning......Page 52
Constructive-developmental theories......Page 54
Social learning theories......Page 59
Applying Psychology of Learning to Develop a Coaching and Mentoring Framework......Page 60
Chapter Summary and Reflection......Page 61
Definitions of Mentoring and Coaching......Page 63
Definition of Learning......Page 66
Proposal of a Universal Integrative Framework for Coaching Psychology......Page 67
Chapter Summary and Reflection......Page 69
Introduction......Page 71
Challenges of the Changing World......Page 72
Learning from case studies......Page 73
Getting started......Page 75
Strategy and Strategic Planning......Page 77
An analytical approach to strategy development......Page 78
A revolutionary approach to strategy development......Page 79
Organizational learning......Page 80
Knowledge and knowledge management......Page 81
Learning Organization and Psychology of Learning......Page 82
Leadership and Organizational Coaching......Page 85
Psychometrics in Organizations......Page 87
Developing a Coaching Culture......Page 90
Chapter Summary and Reflection......Page 95
Theories, Model, Techniques and Skills......Page 97
A typical GROW coaching session......Page 100
The Universal Integrated Framework (UIF)......Page 104
Dimension I: Personal competences......Page 106
Dimension II: Social competences......Page 107
Dimension III: Cultural competences......Page 108
Dimension IV: Professional competences......Page 109
UIF Revisited......Page 113
Building Your Own Model of Coaching......Page 116
Chapter Summary and Reflection......Page 117
Introduction......Page 119
Tools for Developing the System of Self......Page 120
Tools for Developing Your Self – Awareness and Managing Your Emotion......Page 121
Gestalt psychology and neuro-linguistic programming (NLP)......Page 122
Using the NLP meta model in coaching......Page 123
Anchoring......Page 126
The paradoxical theory of change......Page 132
Gestalt techniques......Page 135
Managing Your Self – Your Cognition and Emotion – Cognitive Behavioural Coaching (CBC)......Page 136
The Social Context in Coaching or Mentoring – The Self and Others......Page 139
The ABC existential model of coaching......Page 140
Choice – We have to choose!......Page 143
Applying the existential model to coaching......Page 145
Techniques that are Sensitive to Self and Others’ Culture – Narrative Approaches......Page 146
Re-membering conversations......Page 148
Summary and reflection on narrative coaching......Page 150
Empsy® model of situation......Page 152
Empsy® model of intervention......Page 153
Chapter Summary and Reflection......Page 155
Introduction......Page 157
Writing and keeping a reflective log......Page 158
Preparation......Page 159
After the session......Page 162
Anchoring......Page 163
Dissociation......Page 167
Gestalt Exercises......Page 169
Existential exercises......Page 170
Narrative/Storytelling Exercises......Page 172
Re-authoring conversation......Page 174
Group exercise: outsider witness re-telling......Page 176
Chapter Summary......Page 179
Introduction......Page 181
Cognition and emotion......Page 182
Reflection......Page 183
Learning......Page 184
Reflection......Page 185
Evaluation......Page 188
The process......Page 189
Reflection......Page 190
The process......Page 192
Reflection......Page 193
Coaching or Counselling? A Case Study......Page 194
Chapter Summary and Reflection......Page 196
Introduction......Page 197
Levels of Evaluation......Page 198
Step 1: Rationale......Page 200
Step 3: Appraisal......Page 202
Step 5: Evaluation......Page 203
Quantitative Analysis and Evaluation of Coaching Models......Page 205
Research and Evidenced-based Coaching......Page 207
Step 6: Feedback......Page 209
Chapter Summary......Page 210
Personal Reflection......Page 211
Academic institutions......Page 214
Government body for regulating registered psychologists......Page 216
Appendix: Writing Your Own Reflective Log......Page 219
References......Page 223
Index......Page 243